T&Cs apply. Applicable for new
to Citi Prestige Cardmembers.
The Citi Prestige experience
Complimentary Night Stay
Complimentary night stay when you book a minimum
consecutive four-night stay at any hotel or resort
Accelerated Rewards
5 ThankYou Points (2 miles) for every S$1 spent
overseas and 3.25 ThankYou Points (1.3 miles)
for every S$1 spent locally
Golf Experiences
Six complimentary golf games at highly celebrated golf
courses in Singapore, Malaysia, Indonesia and China
Four Hands Dining
Savour an enchanting Four Hands collaboration
presented by Citi Gourmet Pleasures
Lounge Access
Unlimited complimentary access to hundreds of Priority Pass
airport lounges
Global Service
From travel and entertainment to day-to-day tasks
such as organising a delivery, our global Citi Prestige
Concierge team is here to support your lifestyle at
home and abroad
Airport Limousine Transfer
Explore the world and travel in style with chauffeured car service or
add a limousine transfers so that every trip will feel as seamless as it
is memorable
Personal Protection
Enjoy peace-of-mind when you travel abroad with
our complimentary insurance
International Complimentary Night Hotels and Resorts Program
Enjoy a complimentary night stay when you book a minimum, consecutive four-night stay at any
hotel or resort.
There's no limit to the number of times you can use this benefit, so go ahead and book your
stays around the
world. Reservations must be made through the Citi Prestige Concierge. Bookings made through
other methods
such as travel agents, websites or directly with a hotel will not qualify.
Accelerated Rewards
Unlimited Citi ThankYou Points
Earn 3.25 Citi ThankYouSM Points (1.3 Miles) for every eligible S$1 spent
locally and 5 Citi ThankYouSM Points
(2 Miles) for every eligible S$1 foreign currency spend. There's no limit to how many
Points you can accrue
and they never expire, so you can save for a reward you really want.
Welcome and Renewal Gift
Receive a welcome gift of 62,500 ThankYouSM Points (25,000 miles) when you
come onboard as a Citi
Prestige Cardmember and make a full payment of the annual membership fee.
Your Relationship Bonus
Citi Prestige is a unique credit card that rewards your banking relationship.
Be rewarded with additional Citi ThankYouSM Points for your relationship with
the bank, based on spending and depth of relationship.
The percentages below will be applied on your annual retail card purchase at the end of
each anniversary year to derive the Relationship Bonus Points.
Tenure with Citi Singapore
0 – 5 years
6 – 10 years
< 10 years
With Citigold/ Citigold Private
Client relationship
15%
20%
30%
Without Citigold/ Citigold
Private Client relationship
5%
10%
15%
For example:
• If you are a Citigold Client who has been a Citibank Singapore Limited customer
for the past 15 years, with an annual retail card spend of S$50,000. Your
Relationship Bonus rate would be 30% and you will earn 15,000 ThankYou Points for
your Relationship Bonus
• In addition, your annual retail spend of S$50,000 will also earn you 162,500
ThankYou points (3.25 ThankYou Points from Local Currency Spend)
• In total you will earn 177,500 ThankYou Points which equates to 3.55 ThankYou
Points (1.4 miles) per dollar spent in Local Currency.
Flexible Redemption
Redeem your Points for anything you may have purchased, as a cash rebate or even as
miles on your favourite frequent flyer program.
You can also instantly redeem your Points at select merchants in Singapore and overseas.
Golf Experiences
Tee off at the finest golf courses with 3 games in Singapore and 3 games regionally.
Complete your registration today and start enjoying added convenience and control in managing
your golf bookings.
Step 1: Verify
Visit https://prestigegolf.apexlynx.net and access the site by keying in your first 8
digits of your Citi Prestige Card.
Step 2: Register
Register your profile using the same personal details registered with Citibank for
verification purposes.
Step 3: Book
Place booking by logging into your account and filling in the request form. View your
golf entitlements conveniently via 'My Entitlement under Account Setting.
Bookings via the webpage will be available.
For full terms and conditions, click
This February, two distinguished chefs, Chef Alfonso Caputo of the 1-Michelin starred
Taverna del Capitano located along the Amalfi Coast, and Chef Simone Loisi of Waterfall
Ristorante Italiano, jointly present a Southern Italian gastronomic affair.
Be prepared to be tantalized by an authentic Southern Italian menu, featuring the chefs’
contemporary takes on traditional dishes from their respective hometowns. Chef Alfonso
features a creative twist on traditional Campanian cuisine that focuses on the finest
seasonal ingredients from both the sea and the land, while Chef Simone brings his rustic
spirit with his signature heirloom recipes from his hometown, Puglia, to present an
unforgettable dining experience.
For more details and pre-bookings, please click here.
Click here for
Terms and Conditions.
Lounge Access
Unlimited Airport Lounge Access
Citi Prestige gives unlimited complimentary access to over hundreds of VIP airport lounges in
cities around the world through Priority Pass™. No membership fees, no lounge pass fees - just
present your Priority Pass membership card at the desk. Priority Pass™ membership and
complimentary unlimited lounge access is for primary cardmember and one guest only. Fee(s) for
subsequent guest(s) will be charged to the Citi Prestige primary cardmember's account.
Citi Prestige Concierge
From travel and entertainment to everyday tasks such as organising a delivery,
our global Citi Prestige Concierge team is here to support your lifestyle at home or abroad.
Citi Prestige Hotline
One call connects you to a Citi Prestige Citiphone Officer. Available 24/7 and from anywhere
in the world, they're ready to answer any request or question. Call 6337-2484 for
assistance.
Citi Prestige Digital Concierge
NEW FEATURE
Enjoy seamless access to your privileges and receive instant confirmation on your hotel,
limo and golf bookings with the Citi Mobile® App.
Experience it now
Airport Limousine Transfer
Airport Limousine Transfers
Choose to travel in comfort to or from Changi International Airport, with complimentary
one-way airport limousine transfers.
Enjoy 2 complimentary rides per quarter with a minimum spend of S$12,000 within the
same quarter.
Kindly contact the Citi Prestige Concierge at 6337-2484 to book your Limousine ride.
For full terms and conditions, click
Personal Protection
Personal and Accident Benefits
You will be automatically covered for up to S$1,000.000 when you charge full travel fares to
your Citi Prestige Card
(up to S$50,000 for your accompanying dependent child).
In the unfortunate event of death or permanent disablement, arising from an accident
occurring in a common carrier,
you will be assured of maximum protection and financial help when it is most needed.
Overseas Medical Benefits
For medical expenses incurred due to injury or sickness whilst on a covered trip, you will
be reimbursed up to S$50,000
(for your accompanying dependent child, up to S$50,000).
You will also be covered for up to S$100,000 for emergency medical evacuation and up to
S$50,000 for repatriation
Travel Inconvenience Benefits
You will be automatically covered under below travel inconvenience benefits if you charge
your full travel fares to your Citi Prestige Card for your overseas trip.
Effective 1 Feb 2024, the Citi Prestige complimentary travel insurance will be underwritten by HL
Assurance Pte Ltd instead of AIG Asia Pacific Insurance Pte Ltd (“AIG”).
Please note that for claims under the Citi Prestige complimentary travel insurance in respect of
a Covered Trip starting on or before 31 Jan 2024 and ending on or before 31 Jan 2024, such
claims should be filed with AIG. For full set of policy terms and exclusions, please click here. (For
enquiries and claims, call AIG Call Centre at 6419 3000, Mon to Fri, 9am to 5pm).
For claims under the Citi Prestige complimentary travel insurance in respect of a Covered Trip
starting on or before 31 Jan 2024 but ending after 31 Jan 2024, such claims should be filed with
HL Assurance Pte Ltd. For full set of policy terms and exclusions, please click here. Contact details on
claims and enquiries for HL Assurance Pte Ltd can be found within the policy terms.
NEW FEATURE!
Your new Citi Prestige Digital Concierge.
Seamless access to all your privileges.
Whether you’re planning your next round of golf, booking a resort with a complimentary night’s
stay, or arranging a
limousine transfer, you can now do all these and more, seamlessly on your mobile phone, and
receive instant
confirmation on your bookings.
Seamless digital
journey
24/7 availability
with self-serve function
Instant booking
confirmation
Live chat function
Experience the new Citi Prestige Digital Concierge on your Citi Mobile® App today.
Seamless experience when you book your next limousine ride,
complimentary 4th night stay or golf game!
1
Log in to the Citi Mobile® App, select ‘ Prestige’
under ‘Credit Cards’ and tap on ‘Prestige Concierge’.
2
Tap on the menu to browse through the various categories.
3
Select ‘Travel’ to book your
• Hotel or
• Limousine
Select ‘Experiences’ to book
• Your next golf game
Top Prestige Credit Card Features
Top 6 Prestige credit card features
Citi World Privileges
Get deals and discounts locally and in over 90 other countries
Get complimentary Sands LifeStyle membership upgrade to Prestige tier when you
present your Citi Prestige card at any Sands LifeStyle Counter at Marina Bay
Sands.
Mastercard® World Elite Benefits
Enjoy exclusive travel and dining deals with Mastercard World Elite
** Welcome offer eligible for new Citi Prestige Cardmembers
when you apply and make a qualifying spend of S$2,000 in the first 2
months, with 1st year annual fee payment.T&Cs apply.
A world of unparalleled experiences in less than 10 minutes
Get a new Citi Prestige Credit Card from your phone or computer in an easy, paperless signup
process
Annual fee of S$545 (inclusive of 9% GST)
Minimum annual income of S$120,000
Age 21 or older
Documents
required to apply for a Citi Prestige Credit Card
Latest original computerized payslip or Tax Notice of Assessment or last 12
months' CPF statements
Self-employed
A copy of your NRIC/passport
Last 2 years’ Income Tax Notice of Assessment
Last 3 months’ bank statements
A copy of your passport and work permit (with minimum 6 months validity)
A copy of utility/telephone bill or bank statement with your name and address
Income Tax Notice of Assessment and latest original computerized payslip
Terms and Conditions
*Welcome offer eligible for new Citi Prestige Cardmembers when you apply and
make a qualifying spend of S$2,000 in the first 2 months, with 1st year annual fee
payment. Click here to view the Citi Prestige Card
125,000 Citi ThankYouSM Points Welcome Offer Terms & Conditions and
for your Cardmember's Agreement, the ABS (Association of Banks of Singapore)
credit card guide and the information sheet reflecting the principal terms of
your Cardmember's Agreement.
Upon renewal of annual membership, annual membership of S$545 (inclusive of 9%
GST).
Click here for the list of merchants and/or Merchant
Category Codes (“MCC”) which will not earn Citi ThankYou Points
Benefits Terms and Conditions
Your Citi Prestige® Card Program includes benefits provided by Citi® or
certain third party service providers ("Service Provider"). With the Citi Prestige Card you are
eligible for benefits provided through the Mastercard® World Elite® program.
In order to make use of these benefits you must make the qualifying purchase with your Citi Prestige
Card and your card account must be open and current.
We have the right to add, modify, or delete any Citi Prestige Card benefit, service, or feature at
our discretion, at any time. Citi is not responsible for the products or services offered by other
companies.
Entitlements will be tracked on calendar year (1 January 2024 to 31 December 2024) for bookings and
utilization of benefits.
Terms and Conditions of the Shangri-La Rasa Sentosa Promotion
(“Promotion”)
Citi Prestige main Cardmembers (“Cardmembers”) are entitled to the promotional
rates on their bookings based on the selected room types stated below.
Room Type
Weekday (Sunday to Thursday)
Weekend (Friday and Saturday)
School Holiday/PH
Deluxe Sea View
$280 nett per room per night
$370 nett per room per night
Deluxe Pool View
$300 nett per room per night
$420 nett per room per night
The offer includes:
Daily breakfast for up to 2 adults and 2 children under 12 years old at Silver
Shell Café. This is limited to a maximum of 2 children. If there are more than 2
children between the ages of 6-11 years old, additional charges apply.
Complimentary unlimited sea sports activities such as Kayaking, Stand Up Paddle
Boarding and Pedal Boating (subject to availability) at the resort’s private
beach.
20% off buffet dinner at Silver Shell Café
Complimentary parking (subject to availability).
High-speed, unrestricted Wi-Fi and broadband Internet access.
In order to enjoy the Promotion, Cardmembers must visit this link (https://www.shangri-la.com/singapore/rasasentosaresort/offer-detail/rooms-suites/citi-prestige-2024/?promotion_code=CITIBANK)
to book directly with Shangri-La Rasa Sentosa, Singapore (or such other channels that
may be determined by Citibank at its discretion) with their Citi Prestige Card. As
Cardmembers may be prompted to enter their personal details at the website, Cardmembers
who do not wish to share their information with Shangri-La Rasa Sentosa, Singapore
and/or their agents are advised not to participate in the Promotion. Please note that
the link above is not owned or controlled by Citibank Singapore Limited.
This offer is valid for bookings made from now to 15 April 2024 (“Promotion Period”) and
valid for stays from now to 30 June 2024.
Minimum of 2 nights stay is required for stays on weekend (Friday and Saturday), school
and public holidays.
To qualify for the stated promotional rates:
All hotel stays must take place from now to 30 June 2024. Reservation must be made using a Citi Prestige main credit card and the
Cardmember must be present at check-in;
Citi Prestige Card must be used for full payment upon check out at the hotel;
Cardmembers will have to present their Citi Prestige main credit card upon check-in;
The Cardmember who booked the stays must be one of the staying guests;
The Promotion is non-transferable and not valid for stays at another hotel.
To enjoy this Promotion, Cardmember must make payment with Citi Prestige main card.
Otherwise, the hotel’s best available rate will be charged.
The hotel reserves the right to reject bookings that are not made with a Citi Prestige
card.
Prior reservation is required and all bookings are subject to availability and
confirmation by the hotel. Citibank does not guarantee the availability of any hotel
rooms.
This offer qualifies for earning Shangri-La Circle Points. Terms and conditions of the
Shangri-La Circle Programme apply.
The offer cannot be used in conjunction with other offers, discounts or promotions.
Unused portions of selected benefits and package inclusions are non-transferable,
non-refundable, and non-exchangeable for cash or vouchers.
Sea sports activities are for guests above 5 years old and subject to weather
conditions.
Rates are per room, per night, based on single/double occupancy and availability at time
of reservation and do not include additional per room, per night surcharges that may be
imposed or applicable state/local taxes.
Cancellation, amendment or shortened stay made within 2 days prior to the arrival date
will be subject to a cancellation fee that is equal to the charges for one night’s stay.
No show or early departure will be charged for the full duration of the stay.
Citibank and Sentosa Beach Resort Pte. Ltd, Singapore reserves the right to modify,
change, or discontinue this offer at any time.
Citibank shall not be responsible for the quality, merchantability or the fitness for
any purpose or any other aspect of the products and/or services provided by third
parties. Notwithstanding anything herein, Citibank shall not at any time be responsible
or held liable for any loss, injury, damage or harm suffered by or in connection with
the products and/or services provided by third parties.
Citibank’s decision on all matters relating to this Promotion will be determined at its
reasonable discretion and is final and binding on all participants.
“Citibank” refers to “Citibank Singapore Limited”.
Terms and Conditions of Matilda the Musical Promotion (“Promotion”)
This Promotion is valid from now until 28 March 2024.
This Promotion will be available until all allocated tickets for the Promotion have been fully sold.
In order to enjoy the Promotion, Citi Prestige Cardmembers (“Cardmembers”) must visit this link (https://ticket.marinabaysands.com/mbs/booking/matilda0424?promocode=matilda0424DX) to book and make payment for their ticket(s) directly with Base Entertainment Marina Bay Sub Pte Ltd, with their Citi Prestige Card. As Cardmembers may be prompted to enter their personal details at the website of the Base Entertainment Marina Bay Sub Pte Ltd. Cardmembers who do not wish to share their information with Base Entertainment Marina Bay Sub Pte Ltd and/or their agents are advised not to participate in the Promotion. Please note that the link above leads to the Base Entertainment Marina Bay Sub Pte Ltd website which is not owned or controlled by Citibank Singapore Limited.
Citi Prestige Cardmembers shall each be entitled to purchase a pair of Matilda the Musical tickets (“Tickets”) at S$188 per pair based on the respective show times. Cardmembers will also need to pay a separate booking fee of S$4 per Ticket (i.e. S$8 per pair).
This Promotion is only for performances of Matilda the Musical on:
26 March 2024, Tuesday 8.00pm
27 March 2024, Wednesday 8.00pm
28 March 2024, Thursday 8.00pm
Tickets are limited to the first 291 pairs and subject to availability.
The Tickets are not redeemable for cash and not transferable and will only be given to Cardmembers who are able to satisfy the requirements for the claiming of Tickets set out herein.
In the event all or any of these Terms and Conditions are not acceptable to a Cardmember, such Cardmember should not participate in the Promotion, notwithstanding the offer.
Citibank and Base Entertainment Marina Bay Sub Pte Ltd do not assume any responsibility for the products and services offered under this promotion. The products sold and services are provided solely by the relevant vendors, under such terms and conditions as determined by such vendors, and neither Citibank nor Base Entertainment Marina Bay Sub Pte Ltd accepts any liability whatsoever in connection with such products and services. The products and services have not been certified by Citibank or Base Entertainment Marina Bay Sub Pte Ltd and under no circumstances shall the inclusion of any product or service in this promotion be construed as an endorsement or recommendation of such product or service by Citibank or Base Entertainment Marina Bay Sub Pte Ltd.
Age restrictions: There will be no admission for individuals aged 3 and below. Those aged 4 and above will be required to purchase a ticket for admission. All children below 12 must be accompanied by a parent or guardian.
Tickets sold are non-refundable.
Tickets are not for resale (whether at a premium or otherwise) and Citibank reserves the right to invalidate any Tickets in connection with any resale transaction and deny entry to any holder of such Tickets to Matilda the Musical, without refund or compensation.
Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties. Notwithstanding anything herein, Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties.
Citibank reserves the right at its reasonable discretion to terminate this Promotion at any time, and/or vary the terms and conditions governing this Promotion from time to time.
Citibank’s decision on all matters relating to this Promotion will be determined at its reasonable discretion and is final and binding on all participants.
“Citibank” refers to “Citibank Singapore Limited”.
Citi Prestige Primary cardmembers will enjoy one complimentary night with no
black-out dates, when four consecutive nights are booked at any hotel
through Citi Prestige Concierge ("Citi Prestige Concierge" is operated by a
third-party service provider).
Reservations must be booked through the Citi Prestige Concierge or
Citi Prestige Digital Concierge. Any other booking methods will not qualify.
Reservations made through any other party or channel other than the Citi
Prestige Concierge and Citi Prestige Digital Concierge are not eligible for
the complimentary fourth night benefit.
To receive your complimentary night stay:
Reservation must be in the Citi Prestige primary cardholder's name
for a minimum of four consecutive nights stay
The Primary Citi Prestige Cardholder must be one of the guests
staying at the hotel for the entire duration of the stay
Fully pay (100% Prepaid) for the entire stay (minimum of 4 nights)
with the primary cardholder's Citi Prestige Card at the time of
booking
Rebate of 1 complimentary night
Cardmember will receive a rebate in the form of a statement credit for the
4th Night within 2 billing cycles (up to 90 days) from completion of full
payment at point of booking.
The value of the statement credit to be received is based on the average
nightly room rate of the first four-night stay in the same hotel property
Any surcharges imposed (including taxes, hotel-imposed fees, dining or
resort fees and incidental guest charges, etc.) are borne by cardmember
Amendment and Cancellation
All amendments and cancellations must be done through Citi Prestige
Concierge or Citi Prestige Digital Concierge. The Concierge contact
information can be found on the back of the Citi Prestige card.
If a reservation is cancelled after an applicable statement credit has been
issued, the statement credit relative to the offer will be reversed.
Citi and Mastercard reserve the right to reverse a statement credit at their
discretion, including, and without limitation, due to any refunds, returns,
disputes, adjustments or fraudulent card activity.
Cancellation and amendment fees may apply depending on the terms and
conditions of the hotel
If the booking was made with the concierge on or before 31st December 2023,
the reservation will be considered as part of the 2023 benefit usage
Amendments or re-booking made after this date 31st December 2023 will be
considered as part of the 2024 benefit usage
All reservations made on or after 1st January 2024 will be considered as
2024 usage regardless of the check in / check out date
Eligibility Requirements
The benefit can only be used by the primary Citi Prestige cardholder.
Supplementary cardholders will not be eligible to use the benefit with their
card, although they may enjoy the benefit of the hotel if they are staying
with the
primary cardholder
Only one complimentary night will be granted and will be limited to one room
per cardmember. A stay is a minimum of four consecutive nights booked in the
same hotel property
Back-to-back stays will not be honored.
“Back to back” is defined as consecutive stays:
In the same hotel, same city and
in a different hotel, in the same city
“City” is:
Defined by Google Maps and anywhere outside of the boundary is
considered another city
“Consecutive Stays” is defined as
Any stay in which the check in date is less than 7 days from the
previous check out date
Example: a reservation made for 8th January 2024 to 12th January
2024 following 1st January 2024 to 7th January 2024 will not be
eligible
In this case, cardmembers will only be entitled to 1 complimentary
night (on the 1st reservation) even though 2 separate reservations
are made
This benefit cannot be combined or used in conjunction with
Any other promotions or discounts, including the use of corporate
code discounts.
Any other offers, discounts, promotion, etc. given by the
hotel/property of choice
The following stays will not qualify for this benefit:
Full and Half board room stays
Single and multi-room suites
Home & Farm Stays
Serviced apartments
Villas
Packaged stay and member rates, such as air and hotel, hotel and car
rental, hotel and meals bundled promotions
Priority Pass Airport Lounge Access provides eligible World Elite
Mastercard cardmembers with access to, and all of the privileges of, hundreds of VIP lounges
in major airports around the world. No matter what airline, what frequent flyer membership,
or class of ticket bought, eligible cardmembers will enjoy all of the convenience of
participating airport lounges.
Who is Eligible
Citi Prestige Primary cardmembers who have a Priority Pass card issued in their
name, plus one accompanying guest
How Priority Pass Works
Before traveling, cardmembers can log on to www.prioritypass.com and view a
directory of airport lounges available worldwide.
Citi Prestige Primary cardmember is to present their Priority Pass membership
card to gain admission for themselves plus one accompanying guest; guests are
permitted at the discretion of each lounge.
Citi Prestige Primary cardmembers plus one accompanying guest will enjoy
complimentary refreshments, newspapers, and television. In addition, there is
access to business facilities including phone, fax, conference and Internet
facilities (where available).
A priority pass card will be issued to Citi Prestige Primary cardmember and
renewal cards will be sent upon Citi Prestige card renewal.
Conditions of Use
Priority Pass membership and complimentary unlimited access is for Citi Prestige
Primary cardmembers plus one accompanying guest only. Fee for additional guest
visits will be charged to the Citi Prestige primary cardmember's
account.
There may be a fee for children visits to the Priority Pass lounge. Please refer
to the lounge information on the Priority Pass website or Mobile App for the
child policies of the participating lounges.
The Priority Pass card is not a payment card nor is it proof of creditworthiness
and attempts to use it as such could constitute fraud.
Admittance to a lounge is conditional upon presentation of one valid Priority
Pass card per person only (some restrictions may apply to Priority Pass Select
cardholders and Priority Pass cardholders in the U.S. that receive their
membership through a U.S. financial institution). Payment cards will not be
accepted as substitutes for the Priority Pass card.
Lounge visits are subject to a per person per visit charge. Where applicable
(dependent upon membership plan), all such visits, including those by
accompanying guests, shall be debited to the cardholder's payment card by (i)
Priority Pass or (ii) the card issuer as per the rates and terms notified by (i)
Priority Pass or (ii) the card issuer to the cardholder in respect of his/her
Priority Pass membership. Any changes in lounge visit charges shall be notified
to the card issuer, who is responsible for advising the cardholder. The Priority
Pass Group of companies cannot be held responsible for any disputes that may
occur between the cardholder and the card issuer nor for any loss
incurred by the cardholder relating to any lounge visit charges debited by the
card issuer.
When presenting the Priority Pass card on entering the lounge, lounge staff will
take an imprint of the card and issue a 'Record of Visit' voucher to the
cardholder or make a log entry. Some lounges have electronic card readers,
which will take the cardholder's details off the magnetic strip on the reverse
side of the Priority Pass card. Where applicable, the cardholder must sign the
'Record of Visit' voucher, which will also reflect the exact number of
accompanying guests, if any, but does not show any per person per visit charge.
The charge per visit for the cardholder, where relevant, and that for any guests
will be based on the 'Record of Visit' voucher/log submitted by the
lounge operator.
While it is the responsibility of the lounge staff to ensure a voucher
imprint/log is made of the Priority Pass card, the cardholder is responsible for
ensuring the 'Record of Visit' voucher/log correctly reflects their own usage
and
that of any guests at the time of using the lounge. Where applicable, the
cardholder is responsible for retaining the 'Cardholder's' copy of the 'Record
of Visit' voucher presented to them at the lounge.
All participating lounges are owned and operated by third party organizations.
The cardholder and accompanying guests must abide by the rules and policies of
each participating lounge/club. Access may be restricted due to space
constraints but this will be wholly at the discretion of each individual lounge
operator. The Priority Pass group of companies has no control over the
facilities offered, the opening/closing times or the personnel employed by the
lounges. The administrators of Priority Pass will use every endeavor to ensure
the benefits and facilities are available as advertised, but the Priority Pass
group of companies does not warrant nor guarantee in any way that said
benefits and facilities will be available at the time of the cardholder's visit.
Neither is the Priority Pass group of companies liable for any loss to the
cardholder, or any accompanying guests, arising from the provision or
non-provision (whether in whole or in part) of any of the advertised benefits
and facilities. All accompanying children (where permitted) will be subject to
the full guest fee. See individual lounge descriptions for further details.
Participating lounges may reserve the right to enforce a maximum stay policy
(usually 3-4 hours) to prevent overcrowding. This is at the discretion of the
individual lounge operator who may impose a charge for extended stays.
Participating lounges have no contractual obligation to announce flights and the
Priority Pass group of companies shall not be held liable for any direct or
indirect loss resulting out of any cardholder and/or accompanying guests
failing to board their flight(s).
The provision of free alcoholic drinks (where local law permits) is at the
discretion of each lounge operator and in some cases may be limited. In such
cases the cardholder is responsible for paying any charges for additional
consumption direct to the lounge staff. (See individual lounge descriptions for
details.)
Telephone facilities (where available) vary from lounge to lounge and are
provided at the lounge operator's discretion. Free usage is normally limited to
local calls only. Telephone, Fax, Shower, Internet, Wi-Fi, Refreshment and Spa
treatment charges (where applicable) are at the discretion of each lounge
operator and the cardholder is responsible for paying these direct to the lounge
staff.
Admittance to lounges is strictly subject to cardholders and any guests being in
possession of a valid flight ticket for the same day of travel. Airline, airport
and other travel industry employees traveling on reduced-rate tickets may
not be eligible for access. Outside the US, flight tickets must be accompanied
by a valid boarding pass for a departing flight, i.e. outbound passengers only.
Please note some lounges in Europe are located within designated
Schengen areas of the airport which means that access is only provided to these
lounges if members are traveling between Schengen countries. (Austria, Belgium,
Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The
Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and
Switzerland.)
Admittance to lounges is subject to members and any guests (including children)
behaving and dressing (no shorts allowed outside of the USA) in an orderly and
correct manner. Any infants or children causing upset to other users'
comfort may be asked to vacate the lounge facilities. The Priority Pass group of
companies is not liable for any loss suffered by the member and any guests where
a lounge operator has refused admission because the member
and/or guests have not complied with these conditions.
Lost, stolen or damaged Priority Pass cards are to be notified immediately to
(i) the Priority Pass office from which the card was issued or (ii) to the card
issuer, who shall be responsible for providing a replacement card. A charge
of USD25 may be levied.
In the event of the cardholder canceling or not renewing their (i) Priority Pass
membership or (ii) payment card with the card issuer, the Priority Pass card
shall be invalid effective from the cancellation date of their (i) Priority Pass
membership or (ii) payment card. Any lounge visits made by a cardholder using an
invalid card, including any guests, shall be charged to the cardholder.
Renewal terms and conditions are at the discretion of Priority Pass Ltd.
Priority Pass Ltd has the right to refuse membership to people who are employed
by or contracted to an airline, airport or a Government in respect of airline
or airport security.
The Priority Pass group of companies shall not be held responsible for any
disputes that may occur between the cardholder and/or any guests and a lounge
operator.
The Priority Pass group of companies reserves the right at any time at its
absolute discretion and without notice to revoke membership in Priority Pass.
Where applicable a proportional refund of the annual fee/enrollment fee
(whichever is applicable) will be made provided revocation has not been made
because of fraud by the cardholder.
The cardholder agrees that s/he will defend and indemnify the Priority Pass
group of companies, its directors, officers, employees and agents (collectively
'the indemnified parties') against and hold each indemnified party harmless
from all liabilities, damages, losses, claims, suits, judgments, costs and
expenses (including reasonable attorney's fees) for injury to or death of any
person or damage to or destruction of any property arising out of the use of any
lounge by the cardholder or any guests or any person in said lounge at the
behest of the cardholder, except that such indemnification shall not extend to
acts of gross negligence or willful misconduct by the indemnified parties.
Airport Limousine Transfer Terms and Conditions
The Citi Prestige Airport Limousine Service ("Programme") is subject to the following terms
and conditions stated below.
Citi Prestige Principal Cardmembers ("Cardmembers") will be entitled to two (2)
complimentary limousine one-way airport transfers per quarter (“Qualifying
Entitlements”). An airport transfer refers to a one-way transfer to or from
Singapore Changi airport in one (1) vehicle (“Airport Transfer”). The Qualifying
Entitlements are non - transferable and the Principal Cardmember and/or
Supplementary Cardmember must be one of the passengers during the use of
the Qualifying Entitlements.
To enjoy the Qualifying Entitlements, Cardmembers must charge a minimum of S$12,000
in Qualifying Spend (as defined in clause 3 below) to his / her Citi Prestige card
within the quarter (as set out below):
a) 1st quarter: From 1 January to 31 March 2023
b) 2nd quarter: From 1 April to 30 June 2023
c) 3rd quarter: From 1 July to 30 September 2023
d) 4th quarter: From 1 October to 31 December 2023
“Qualifying Spend” refers to any retail transactions (including internet purchases)
which do not arise from:
(i) any Equal Payment Plan (EPP) purchases;
(ii) refunded/disputed/unauthorised/fraudulent retail purchases;
(iii) Quick Cash and other instalment loans;
(iv) Citi PayLite/Citi Flexibill/cash advance/quasi-cash transactions/balance
transfers/annual card membership fees/interest/goods and services taxes,
(v) bill payments made using the Eligible Card as a source of funds;
(vi) late payment fees;
(vii) any other form of service/ miscellaneous fees; or
(viii) Citi Payall transactions where the customer is not charged the Citi Payall
service fee.
Citibank bears no liability for any late submission or transaction posting of any
purchase by any merchant that might affect the Cardmember's eligibility to qualify
for the Programme.
Cardmembers cannot roll over their Qualifying Entitlement(s) beyond the quarter
which the Qualifying Spend charge was made. Cardmembers must charge a minimum of
S$12,000 in Qualifying Spend to his / her Citi Prestige card
within the quarter and book the Qualifying Entitlements within the same quarter the
Qualifying Spend charge was made.
Illustration 1: Cardmember A charges S$12,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2023 and is therefore entitled to two
(2) complimentary Airport Transfers that must be booked by 31 March 2023.
Cardmember A is not allowed to bring over any unutilized Qualifying Entitlements to
the 2nd quarter.
Cardmembers are also not allowed to bring forward any Qualifying Entitlements for
redemption even if the Cardmember charges more than the minimum sum of S$12,000 in
Qualifying Spend in that quarter (i.e., Cardmembers are
only entitled to the maximum of two (2) complimentary Airport Transfers in each
quarter).
Illustration 2: Cardmember A charges S$24,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2023. Even though Cardmember A charged
more than the minimum sum of S$12,000 in the 1st quarter, Cardmember A is
only entitled to two (2) complimentary Airport Transfers for the 1st quarter.
All Airport Transfer bookings must be made via the Citi Prestige concierge
(6337-2484) at least 48 hours before the desired pick-up time. Last minute bookings
made 48 hours or less will be subject to availability. Bookings during
peak periods and city-wide events will also be subject to availability. Bookings are
subject to confirmation. An email confirmation will be sent within 48 hours to
Cardmembers if booking is successful.
In order to be reimbursed for the Airport Transfer, Cardmembers are to make payment
for the Airport Transfer upon booking using their Citi Prestige Credit Card.
Citibank will reimburse the cost of the Airport Transfer as per the
Cardmember’s use of the Qualifying Entitlements for that quarter, inclusive of tax
and late-night charges (if any), within the following quarter.
Should the terms and conditions of this Programme not be met, Citibank will not
reimburse the cost of Airport Transfers.
The limousine model for the Airport Transfer is pre-determined and at the sole
discretion of Citibank and/or its agents, contractors or representatives. Pick-up
details and requirements are to be correctly captured during the
booking process. Incomplete information or last-minute changes may result in the
inability to provide the Airport Transfer. Additional requirements include, but not
limited to, additional pick-up points, additional luggage and/ or
additional passengers may be subject to additional charges.
The following fees and charges will be levied by the limousine service provider onto
the Principal Cardmember’s Citi Prestige card, should these scenarios occur:
a) Cancellation: Any cancellation or amendment must be done at least 24 hours in
advance of the arranged Airport Transfer. Any cancellation or amendment submitted
within the 24 hours prior to the arranged airport Transfer will be treated as a
deduction of one Qualifying Entitlement.
b) Amendment: An amendment fee of SGD10.00 and/or any change fee imposed will be
charged per each amendment made 24 hours or less if TBR is able to fulfil assignment
on the new date. No charge for amendments made 24 hours prior to the pickup time.
c) No Show: A 'no show' is defined as the Cardmember failing to show up for an
arranged Airport Transfer. A cancellation fee of 100% based on estimated charges
will be imposed for no show.
The grace waiting time for any Airport Transfer shall be limited to the following in
(i) & (ii) beyond which, it will be treated as a 'no show':
(i) Airport Arrival pickups in APAC destinations: 60-minute grace waiting time
(ii) All other pickups: 15-minute grace waiting time
d) No-Show by Driver: If there is a no-show by driver, customer has to call Aspire
and Aspire shall arrange with TBR for an immediate rescue alternative from 1-hour
control call. If a rescue limousine is unavailable at point of No-Show, there will
be no charge imposed on client.
A TBR representative will convey the first reminder to Aspire via phone if guest is
not on board the vehicle at the 50th minute for arrival and 10th minute for
departures. Aspire will advise TBR whether to release TBR Chauffeur or keep the
chauffeur waiting with acceptance of any excess time charges. TBR Chauffeur will
continue to wait for the passenger at pick-up point after grace period with
instruction given by Aspire representative (excess waiting time charges will be
incurred). 25% of the Airport Transfer cost will be charged to the Cardmember for
every 15 minutes after grace period (timing is based on the passenger’s on board
time). If Aspire is uncontactable, TBR Chauffeur will leave pick-up point by the end
of the grace period.
Child/Booster seats: It is mandatory by law in Singapore to have a baby and child
seat for children below height of 1.35m. The chauffeur reserves the right to decline
pickups if a baby or child appears without Cardmember’s prior request for a seat.
Each child or baby seat costs SGD 27.00.
Pets are not allowed on board, even if they are in travel crates or bags.
The Airport Transfer does not include any additional stops. Any on the road add-ons
such as mid-stops, additional distance incurred, last minute cancellations,
amendment fee or additional waiting time shall be communicated by
passenger to Aspire prior to the Airport Transfer pickup and Aspire will inform TBR
for the additional services required with acknowledgement of the additional charges
and consent given. TBR Chauffeur will decline any of such
add-ons by passenger if no prior instructions or consent given by Aspire.
Maximum capacity for each vehicle type:
a) Sedan and First Class: maximum of 3 passengers and a maximum of 2 suitcases with
dimensions no larger than 28”
b) People carrier: maximum of 4 passengers and a maximum of 4 suitcases, with
dimensions no larger than 28”
c) Mini-Van: maximum of 8 passengers and a maximum of 8 suitcases with dimensions no
larger than 28”
d) Carry-on luggage is considered cabin suitcase, passengers may carry their own
bags in vehicle if it makes no potential damage to the vehicle interior. The
assigned chauffeur reserves the right to reject excess luggage for safety
regulations.
Citibank will not be liable for a driver’s no show or vehicle breakdown.
Citibank shall have the absolute discretion to use any agents, contractors,
correspondents or other third party service providers to administer and/or implement
the Programme. Citibank shall not be liable to any clients or third
party for any act, omission or neglect on the part of such agents, contractors,
correspondents or third parties.
Only Cardmembers whose card account is in good standing, as determined by Citibank,
is entitled to participate in the Programme as at the date of commencement of the
Programme or the date when a card is issued to him,
whichever is the earlier. Participation in this Programme shall be governed by these
terms and conditions and any amendments made hereto from time to time at Citibank's
reasonable discretion. If the Principal Cardmember's Citi
Prestige card account is terminated (by the Cardmember or Citibank) at any time for
any reason, the Principal Cardmember and the Supplementary Cardmember will not be
allowed to participate in the Programme and all unused
Qualifying Entitlements in the Cardmember's account shall be cancelled.
Citibank is not the supplier of any of the goods and/or services provided by any
agent, correspondent or other third party service provider and shall not in any way
be liable for any goods, and/or services, the quality or
performance of such goods and/or services supplied/provided by any agent,
correspondent or other third party service provider pursuant to the Cardmember.
Notwithstanding anything herein, Citibank shall not at any time be
responsible or held liable for any loss, injury, damage or harm suffered by or in
connection with the products and/or services provided by any agent, correspondent or
other third party service provider. Neither Citibank nor its agents
will be responsible for any late pick up or long travel time as a result of
unforeseen conditions such as bad weather, road and traffic conditions (and similar
conditions) that may cause Cardmembers to arrive late or miss their flight.
For pick-ups from Changi International Airport, Cardmembers are encouraged to book
their airport limousine pick up based on their estimated flight arrival times (ETA)
to allow the airport limousine service provider to track
changes in flight timing.
Citibank reserves the right at its absolute discretion to vary, delete or add to any
of these terms and conditions from time to time by giving notice. Notwithstanding
any provision to the contrary, Citibank is entitled, at any time, in
its reasonable discretion and with reasonable notice, to terminate the Programme or
withdraw, cancel or invalidate any Entitlement(s) already issued.
Citibank's decision on all matters relating to the Programme is final and binding on
all Cardmembers.
Airport Limousine Transfer Terms and Conditions
The Citi Prestige Airport Limousine Service ("Programme") is subject to the following terms
and conditions stated below.
Citi Prestige Principal Cardmembers ("Cardmembers") will be entitled to two (2)
complimentary limousine one-way airport transfers per quarter (“Qualifying
Entitlements”). An airport transfer refers to a one-way transfer to or from
Singapore Changi airport in one (1) vehicle (“Airport Transfer”). The Qualifying
Entitlements are non - transferable and the Principal Cardmember and/or
Supplementary Cardmember must be one of the passengers during the use of the
Qualifying Entitlements.
To enjoy the Qualifying Entitlements, Cardmembers must charge a minimum of S$12,000
in Qualifying Spend (as defined in clause 3 below) to his / her Citi Prestige card
within the quarter (as set out below):
a) 1st quarter: From 1 January to 31 March 2024
b) 2nd quarter: From 1 April to 30 June 2024
c) 3rd quarter: From 1 July to 30 September 2024
d) 4th quarter: From 1 October to 31 December 2024
“Qualifying Spend” refers to any retail transactions (including internet purchases)
which do not arise from:
(i) any Equal Payment Plan (EPP) purchases;
(ii) refunded/disputed/unauthorised/fraudulent retail purchases;
(iii) Quick Cash and other instalment loans;
(iv) Citi PayLite/Citi Flexibill/cash advance/quasi-cash transactions/balance
transfers/annual card membership fees/interest/goods and services taxes,
(v) bill payments made using the Eligible Card as a source of funds;
(vi) late payment fees;
(vii) any other form of service/ miscellaneous fees; or
(viii) Citi Payall transactions where the customer is not charged the Citi Payall
service fee.
Citibank bears no liability for any late submission or transaction posting of any
purchase by any merchant that might affect the Cardmember's eligibility to qualify
for the Programme.
Cardmembers cannot roll over their Qualifying Entitlement(s) beyond the quarter
which the Qualifying Spend charge was made. Cardmembers must charge a minimum of
S$12,000 in Qualifying Spend to his / her Citi Prestige card within the quarter and
book the Qualifying Entitlements within the same quarter the Qualifying Spend charge
was made.
Illustration 1: Cardmember A charges S$12,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2024 and is therefore entitled to two
(2) complimentary Airport Transfers that must be booked by 31 March 2024. Cardmember
A is not allowed to bring over any unutilized Qualifying Entitlements to the 2nd
quarter.
Cardmembers are also not allowed to bring forward any Qualifying Entitlements for
redemption even if the Cardmember charges more than the minimum sum of S$12,000 in
Qualifying Spend in that quarter (i.e., Cardmembers are
only entitled to the maximum of two (2) complimentary Airport Transfers in each
quarter).
Illustration 2: Cardmember A charges S$24,000 in Qualifying
Spend on his Citi Prestige Card on 3 January 2024. Even though Cardmember A charged
more than the minimum sum of S$12,000 in the 1st quarter, Cardmember A is
only entitled to two (2) complimentary Airport Transfers for the 1st quarter.
All Airport Transfer bookings must be made via the Citi Prestige concierge
(6337-2484) or Citi Prestige Digital Concierge at least 48 hours before the desired
pick-up time. Cardmembers are to book with their bank-registered primary mobile
number and/or email address to be entitled. Last minute bookings made 48 hours or
less will be subject to availability. Bookings during peak periods and city-wide
events will also be subject to availability. Bookings are subject to confirmation.
An email confirmation will be sent within 48 hours to Cardmembers if booking is
successful.
In order to be reimbursed for the Airport Transfer, Cardmembers are to make payment
for the Airport Transfer upon booking using their Citi Prestige Credit Card.
Citibank will reimburse the cost of the Airport Transfer as per the Cardmember’s use
of the Qualifying Entitlements for that quarter, inclusive of tax and late-night
charges (if any), within the following quarter.
Should the terms and conditions of this Programme not be met, Citibank will not
reimburse the cost of Airport Transfers.
The limousine model for the Airport Transfer is pre-determined and at the sole
discretion of Citibank and/or its agents, contractors or representatives. Pick-up
details and requirements are to be correctly captured during the booking process.
Incomplete information or last-minute changes may result in the inability to provide
the Airport Transfer. Additional requirements include, but not limited to,
additional pick-up points, additional luggage and/ or additional passengers may be
subject to additional charges.
The following fees and charges will be levied by the limousine service provider onto
the Principal Cardmember’s Citi Prestige card, should these scenarios occur:
a) Cancellation: Any cancellation or amendment must be done at least 24 hours in
advance of the arranged Airport Transfer. Any cancellation or amendment submitted
within the 24 hours prior to the arranged airport Transfer will be treated as a
deduction of one Qualifying Entitlement.
b) Amendment: An amendment fee of SGD10.00 and/or any change fee imposed will be
charged per each amendment made 24 hours or less if TBR is able to fulfil assignment
on the new date. No charge for amendments made 24 hours prior to the pickup time.
c) No Show: A 'no show' is defined as the Cardmember failing to show up for an
arranged Airport Transfer. A cancellation fee of 100% based on estimated charges
will be imposed for no show.
The grace waiting time for any Airport Transfer shall be limited to the following in
(i) & (ii) beyond which, it will be treated as a 'no show':
(i) Airport Arrival pickups in APAC destinations: 60-minute grace waiting time from
actual flight landing time
(ii) All other pickups/Airport Departure: 15-minute grace waiting time
d) No-Show by Driver: If there is a no-show by driver, customer has to call Aspire
and Aspire shall arrange with TBR for an immediate rescue alternative from 1-hour
control call. If a rescue limousine is unavailable at point of No-Show, there will
be no charge imposed on client.
The Limo service provider - TBR, will release the driver upon end of grace waiting
period if passenger is not on board by the 60th min for arrival and
15th min for departure. Upon the release of the driver, TBR will send a
notification email to the Citi Pestige Concierge to update on passenger no show.
Child/Booster seats: It is mandatory by law in Singapore to have a baby and child
seat for children below height of 1.35m. The chauffeur reserves the right to decline
pickups if a baby or child appears without Cardmember’s prior request for a seat.
Each child or baby seat costs SGD 27.00.
Pets are not allowed on board, even if they are in travel crates or bags.
The Airport Transfer does not include any additional stops. Any on the road add-ons
such as mid-stops, additional distance incurred, last minute cancellations,
amendment fee or additional waiting time shall be communicated by
passenger to Aspire prior to the Airport Transfer pickup and Aspire will inform TBR
for the additional services required with acknowledgement of the additional charges
and consent given. TBR Chauffeur will decline any of such
add-ons by passenger if no prior instructions or consent given by Aspire.
Maximum capacity for each vehicle type:
a) Sedan and First Class: maximum of 3 passengers and a maximum of 2 suitcases with
dimensions no larger than 28”
b) People carrier: maximum of 4 passengers and a maximum of 4 suitcases, with
dimensions no larger than 28”
c) Carry-on luggage is considered cabin suitcase, passengers may carry their own
bags in vehicle if it makes no potential damage to the vehicle interior. The
assigned chauffeur reserves the right to reject excess luggage for safety
regulations.
Citibank will not be liable for a driver’s no show or vehicle breakdown.
Citibank shall have the absolute discretion to use any agents, contractors,
correspondents or other third party service providers to administer and/or implement
the Programme. Citibank shall not be liable to any clients or third
party for any act, omission or neglect on the part of such agents, contractors,
correspondents or third parties.
Only Cardmembers whose card account is in good standing, as determined by Citibank,
is entitled to participate in the Programme as at the date of commencement of the
Programme or the date when a card is issued to him,
whichever is the earlier. Participation in this Programme shall be governed by these
terms and conditions and any amendments made hereto from time to time at Citibank's
reasonable discretion. If the Principal Cardmember's Citi
Prestige card account is terminated (by the Cardmember or Citibank) at any time for
any reason, the Principal Cardmember and the Supplementary Cardmember will not be
allowed to participate in the Programme and all unused
Qualifying Entitlements in the Cardmember's account shall be cancelled.
Citibank is not the supplier of any of the goods and/or services provided by any
agent, correspondent or other third party service provider and shall not in any way
be liable for any goods, and/or services, the quality or
performance of such goods and/or services supplied/provided by any agent,
correspondent or other third party service provider pursuant to the Cardmember.
Notwithstanding anything herein, Citibank shall not at any time be
responsible or held liable for any loss, injury, damage or harm suffered by or in
connection with the products and/or services provided by any agent, correspondent or
other third party service provider. Neither Citibank nor its agents
will be responsible for any late pick up or long travel time as a result of
unforeseen conditions such as bad weather, road and traffic conditions (and similar
conditions) that may cause Cardmembers to arrive late or miss their flight.
For pick-ups from Changi International Airport, Cardmembers are encouraged to book
their airport limousine pick up based on their estimated flight arrival times (ETA)
to allow the airport limousine service provider to track
changes in flight timing.
Citibank reserves the right at its absolute discretion to vary, delete or add to any
of these terms and conditions from time to time by giving notice. Notwithstanding
any provision to the contrary, Citibank is entitled, at any time, in
its reasonable discretion and with reasonable notice, to terminate the Programme or
withdraw, cancel or invalidate any Entitlement(s) already issued.
Citibank's decision on all matters relating to the Programme is final and binding on
all Cardmembers.
Offer is valid from 1 January 2024 to 31 December 2024.
Offer is open to primary Citi Prestige Cardholders ("Cardholder(s)") with cards
issued in Singapore only.
Offer is valid for use where booked directly via this link
https://prestigegolf.apexlynx.net ("booking link") unless otherwise approved by
Citibank at its discretion.
Cardholders are strictly not allowed to contact any golf clubs directly for
enquiries/bookings or take over tee times transferred from other
golfers/participating club members to be used in conjunction with this
privilege.
Offer is provided by Citibank through Apexlynx LeisureSport Private Limited and
is not a direct offer by the golf clubs.
Three (3) local and three (3) regional complimentary green fee rounds are hosted
at participating golf clubs per calendar year.
Local Golf Clubs
Sentosa Golf Club^
(Valid on weekdays only),
Sembawang Country Club,
Marina Bay Golf Course (Valid until 30 June 2024); Keppel Club
(Valid from 1 July 2024 onwards)
Three (3) complimentary weekday or weekend green fee rounds
Minimum golfers per flight may be required by the golf
clubs
Regional Golf Clubs
Mission Hills Golf Club*,
Dongguan Hillview Golf Club,
Horizon Hills Golf & Country Club,
Tropicana Golf & Country Resort,
Glenmarie Golf & Country Club,
Ria Bintan Golf Club,
Klub Golf Sukajadi
Three (3) complimentary weekday or weekend green fee rounds
No accompanying paying guest per cardholder required
Minimum golfers per flight may be required by the golf clubs
^There is a requirement of one minimum accompanying paying guest per cardholder
for Sentosa Golf Club. No accompanying paying guest is required for Sembawang
Country Club, Marina Bay Golf Course and Regional Golf Clubs.
*Mission Hills Golf Club requires a minimum one-night stay for every tee time
booking
Cardholder and his/her guest(s) must have valid handicap to book a tee time and
should hold a valid golfer's insurance as individual golf clubs may impose golf
insurance requirements.
Cardholder must adhere to all the terms and conditions when making a golf
booking request (see "Reservations" section below), or their booking request
will be rejected.
At all times, only one active golf booking per Cardholder is allowed. For the
avoidance of doubt, Cardholder may only place a new golf booking after the
completion of an active booking.
Offer is not valid for use in conjunction with other non-Citi Prestige
promotions, discounts or offers, and cannot be used with other promotion,
participation in corporate golf events, private golf events or golf tournaments.
Citi Prestige Cardholders are not allowed to use this program to request a
pairing, or to join a flight booked by other golfers/participating club members.
Citibank reserves the right to refuse such requests. All pairings are at the
sole discretion of, and administered by, the participating golf clubs.
Citi Prestige Cardholders understand and acknowledge that participating golf
clubs will not engage in any direct correspondence, enquires and/or attempts for
checking availability and bookings from Citi Prestige Cardholders. This
privilege is not to be regarded as a membership at the participating golf clubs.
Citibank reserves the right to reject the booking if Cardholders make enquiries/
bookings directly at the club or transfer a confirmed tee time to
another Citi Prestige Cardholder.
Reservations
All bookings must be made via this booking link
https://prestigegolf.apexlynx.net. Cardholders will be required to register
their profile using their Citibank registered name, email address, and mobile
number for verification
purposes.
Bookings are subject to confirmation. An email confirmation will be sent within
two (02) working days to Cardholders if booking is successful.
Cardholders must use their Citi Prestige card during the booking/registration
process.
Offer is valid for weekdays and weekends unless otherwise stated. Some golf
clubs only allow restricted day and tee time for bookings on weekends.
Offer is not valid for public holidays. The policy and definition for public
holidays varies by golf clubs and according to the country/state/city of the
golf club(s) that is/are located. Minimum balls per flight may be required for
tee-off
as per respective golf clubs' policies in order for bookings to be processed. A
minimum of two golfers during weekdays and four golfers for weekend tee-times
would be essential. The participating golf clubs reserve the right to pair
you up with other golfers to maximize available tee times.
Weekday bookings must be made at least 5 calendar days in advance and weekend
bookings must be made at least 7 calendar days in advance. Cardholders cannot
book a tee time more than 14 calendar days in advance. Note that
intended tee-off date is not counted. (As an example, tee time request for a
Saturday must be made latest by Saturday of the previous week).
Acceptance of all golf bookings, pairings and changes to tee times will be at
the discretion of the participating golf clubs and are strictly subject to
availability. Cardholders will not be granted access to the participating golf
clubs
without a prior confirmed booking made through the dedicated booking link.
Payment Terms
The six (6) complimentary green fee rounds hosted at the participating golf
clubs apply only to the Primary Cardholder.
All other guests shall pay green fees, buggy, caddie, turf mate, locker fee,
insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage
Charges") at normal published rates stipulated by the golf clubs.
Primary Cardholder shall pay for buggy, caddie, turf mate, locker fee,
insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage
Charges") at normal published rates stipulated by the golf clubs.
All payment made in relation to usage of the Citi Prestige Golf Privileges and
Other Usage Charges incurred, including the golfing fee for guest(s) where
applicable while utilizing the Golf Privileges must be settled with the Citi
Prestige Card and will be charged upon booking via the booking link.
All applicable charges will be charged by Apexlynx LeisureSport Private Limited
onto the Primary cardholder's Citi Prestige Card.
All charges will be made in the local currency of the participating golf club at
which the game is booked and played or in equivalent Singapore Dollars where
required.
Cancellation and Amendments
Cancellations and amendments must be emailed to citigolf2@apexlynx.net. Requests
will not be accepted by the participating clubs directly.
Any amendments and cancellation for bookings must be made at least 3 working
days prior to tee-off date for all participating golf clubs.
Cancellations made less than 3 working days, late arrivals or no-shows shall be
subjected to a penalty of 100% of the full published rates stipulated by the
participating golf clubs.
Amendment fee of US$10 + applicable GST shall apply if changes are made after a
booking is confirmed.
No rain checks will be issued.
Miscellaneous
The Citi Prestige Golf Privileges are valid for golf course access only. They do
not provide cardholders and their guests with access to the other recreational
facilities at the participating golf clubs.
Cardholders and his/her guest(s) acknowledge and agree that Citibank is not
responsible for non- fulfillment of any privileges or any defect or lack of
service or goods supplied by third parties, including the participating golf
clubs.
Accordingly, Cardholders irrevocably agree not to claim against the bank or
Apexlynx LeisureSport Private Limited in relation to any loss, damage,
disappointment or distress of any kind arising from their use or attempted use
of
Citi Prestige Golf Privileges, including but not limited to failure or
inadequacy of service or fulfillment of privileges by the participating golf
clubs.
Citibank reserves the right at any time and without assigning any reason, to
change or to cancel any participating golf club.
To the fullest extent permissible by law, the Cardholder and his/her guest(s)
releases the bank, Apexlynx LeisureSport Private Limited and the respective
participating golf clubs from any claim, injury, loss, damage, cost or expense
(including any claim for legal expenses) sustained or incurred by him/her in
connection with his/her participation or attempted participation in the Citi
Prestige Golf Privileges.
Citibank, Apexlynx LeisureSport Private Limited and the participating golf clubs
reserve the right to amend and exercise the final interpretation of the terms
and conditions of this offer.
All decisions on this Program by Citibank and Apexlynx LeisureSport Private
Limited are final and binding.
For the avoidance of doubt, all regional complimentary green fee rounds cannot
be converted into local complimentary green fee rounds.
For the avoidance of doubt, all complimentary green fee rounds for the current
calendar year have to be used within the same calendar year and cannot be
carried forward into the following calendar year.
The Service Provider for Citi Prestige Concierge is Aspire Lifestyles. For the
most current details regarding Service Provider Terms and Conditions, Please
contact Citi Prestige Concierge at 63372484 or at
PrestigeSG@yourconciergecenter.com
Special Offers and Benefits provided by Aspire Lifestyles
Offers and Benefits provided by Aspire Lifestyles are subject to availability
and are subject to change or cancellation without notice. All bookings must go
through Citi Prestige Concierge and must be paid in full with a valid Prestige
Card. Additional Terms and Conditions may apply. Special offers provided by
Aspire Lifestyles are provided by third party merchants and Citi is not
responsible for losses related to the offer, benefit, fulfillment or use of the
goods and
services. Please contact your Citi Prestige Concierge for additional program
details and terms and conditions.
Venchi Singapore (From 1 Oct 2023 to 30 Sept 2024)
The Citi Prestige Birthday Promotion is valid for primary Citi Prestige
Cardmember birthdays on their birthday month.
Primary Citi Prestige Cardmembers will be able to redeem the following gift
during their birthday month (“Gift”): One (1) Venchi Mini Blend Gift Box 54G
The design of the gift box may vary according to the festive seasons (For
example, Christmas, Chinese New Year).
In addition to above, Citi Prestige Cardmembers will also enjoy a one-time 10%
discount for any in-store purchases at the Venchi ION store located at:
#B1-25A, ION Orchard Mall,
2 Orchard Turn,
Singapore 238801
To redeem the Gift, the primary Citi Prestige Member must present in-person the
email which was sent by Citibank to inform the primary Cardmember of the Citi
Prestige Birthday Promotion (“Birthday Mailer”) and quote the serial
number (found at the top right of the Birthday Mailer) at the participating
outlet as set out below (during opening hours). No redemption will be permitted
without presentation of the Birthday Mailer. The Gift can only be redeemed
during the birthday month of the primary Citi Prestige Cardmember and no further
extensions are allowed.
The Gift is not exchangeable for cash or any other items. Citibank reserves the
right to replace the Gift at any time for a gift which is, in Citibank’s
opinion, similar in value.
The Gift/Birthday Mailer is strictly non-transferable. Only one Gift may be
redeemed per Birthday Mailer.
This Promotion is not valid with other promotions, offers, privileges and cards
except for the 10% discount for any in-store purchases at the Venchi ION store
as set out in paragraph 4.
Citibank's and Venchi (Singapore) Pte Ltd’s decision on all matters relating to
the Promotion will be determined at its reasonable discretion and is final and
binding on all participants.
Citibank shall not be responsible for the quality, merchantability or the
fitness for any purpose or any other aspect of the products and/or services
provided by third parties and Citibank shall not at any time be responsible or
held
liable for any loss, injury, damage or harm suffered by or in connection with
the products and/or services provided by third parties. All disputes about
quality or performance of the product and/or services shall be resolved directly
with Venchi (Singapore) Pte Ltd.
Citibank and Venchi (Singapore) Pte Ltd reserve the right, at their reasonable
discretion, to vary, add to or delete the Promotion terms and/or terminate the
Promotion.
The Citi Prestige Birthday Programme is valid for main Citi Prestige Cardmember
birthdays on their birthday month.
Payment must be made using your Citi Prestige Card.
Citi Prestige Cardmembers are entitled to the above birthday privileges (each a
"Privilege" and collectively, "Privileges") during your birthday month, unless otherwise
stated in the terms of redemption of the specific Privilege
above. Reservation/appointment are required. Please quote "Citi Prestige Card Birthday
Privileges" at the point of reservation/appointment.
Please present your birthday eDM at the point of redemption and pay/present with your
Citi Prestige Card to enjoy the Privilege. Should you fail to present your birthday eDM
and pay/present with your Citi Prestige Card, no
redemption will be permitted.
This Birthday Privilege is not exchangeable for cash or any other items.
This Birthday Privilege is strictly non-transferable and is valid for 1-time use only.
This Birthday Privilege is not valid with other promotions, offers, privileges and
cards.
Citibank and Merchants reserve the right to terminate this privilege or vary these terms
and conditions without prior notice.
Citibank shall not be responsible for the quality, merchantability, or the fitness for
any purpose or any other aspect of the items and/or services provided by the merchant.
Notwithstanding anything herein, Citibank shall not at any
time be responsible or held liable for any loss, injury, damage or harm suffered or
incurred by or in connection with the items and/or services provided by the merchant
whether by the customer or by any other person. All disputes
about quality, merchantability, or the fitness of the item and/or services should be
resolved directly with the respective merchant.
Citibank's and Merchant’s decision on all matters relating to the Promotion will be
determined at its reasonable discretion and is final and binding on all participants.