What transactions are eligible for Pay with Points?
Pay with Points Online
Eligible Purchases are retail purchases made using your Citi Card within 60 days of a Points/Miles redemption date. Temporary authorizations are not eligible for redemption under the Pay with Points service. A "retail purchase" means a purchase of any goods or services by the use of the card and may, at our reasonable discretion include or exclude any card transaction as may be determined by us. Retail purchases exclude annual cardmembership fees, interest, late payment charges, GST, cash advances, easy/ extended payment plans, income tax payments, bill payments (for example, payments via Citibank Online or via any other channel or agent (such as a third party agent for payment of bills) whether for bill payments or otherwise) and any other form of service / miscellaneous fees and such other transactions excluded from earning Points/Miles as set out in the relevant cardmember's agreement applicable to your Citi Card.
Pay with Points via Merchants
Eligible Pay with Points via Merchants refers to the charge of Cardholder’s purchase at Eligible PWP Integrated Merchants to a Citi Card. "Eligible PWP Integrated Merchants" refer to the merchants listed on citibank.com.sg/pwp that have been integrated with Citi’s PWP Program.
Always Pay with Points
Eligible Pay with Points via Merchants refers to retail purchases made using your Citi Card at the point of authorization with an Eligible Always PWP Merchant. "Eligible Always PWP Merchants" refers to the merchants as listed at citibank.com.sg/pwp.on the Citi Mobile® App.
Samsung Pay - Citi Pay with Points
Eligible Transaction refers to the charge of Cardholder’s purchase at Participating Samsung Pay PWP Merchants to a Citi Card, where the transaction is made with Samsung Pay and you have the required Points/Miles for redemption. "Participating Samsung Pay PWP Merchants" refer to the merchants that accept Samsung Pay as a form of payment.
Who is eligible to use Pay with Points?
Pay with Points Online
The Pay with Points Online service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, Citi ULTIMA excluding Citi SMRT, Citi M1 and Citi Cash Back+ Cards issued by us.
Pay with Points via Merchants
The Pay with Points via Merchants service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, Citi ULTIMA excluding Citi SMRT, Citi M1 and Citi Cash Back+ Cards issued by us.
Always Pay with Points
The Always Pay with Points service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, and Citi ULTIMA excluding Citi SMRT, Citi M1 and Citi Cash Back+ Cards issued by us.
Samsung Pay - Citi Pay with Points
The Samsung Pay – Citi Pay with Points service is only available for the Citi Platinum, Citi Rewards, Citi Clear Platinum, Citi Gold, Citi Classic, Citi Clear Classic, Citi Clear, Citi PremierMiles, Citi Business, Citi Corporate, Citi Prestige, Citi ULTIMA excluding Citi SMRT, Citi M1 and Citi Cash Back+ Cards issued by us.
Can I use Pay with Points for a transaction if I don't have enough Rewards to cover the entire purchase?
Pay with Points Online
Yes, partial redemption is available, while meeting the minimum transaction amount that the customer can redeem.
Pay with Points via Merchants
Yes. This is applicable for Partial Redemption, while meeting the minimum transaction amount that the customer can redeem (will be shown an error message if amount redeemed is below the minimum).
Always Pay with Points
No. Always Pay with Points is only available for full redemption for the full transaction amount.
Samsung Pay - Citi Pay with Points
Yes, partial redemption is available, while meeting the minimum transaction amount that the customer can redeem.