T&Cs apply. Applicable for new
to Citi Prestige Cardmembers.
The Citi Prestige experience
Complimentary Night Stay
Complimentary night stay when you book a minimum
consecutive four-night stay at any hotel or resort
Accelerated Rewards
5 ThankYou Points (2 miles) for every S$1 spent
overseas and 3.25 ThankYou Points (1.3 miles)
for every S$1 spent locally
Golf Experiences
Six complimentary golf games at highly celebrated golf
courses in Singapore, Malaysia, Indonesia and China
Four Hands Dining
Savour an enchanting Four Hands collaboration
presented by Citi Gourmet Pleasures
Lounge Access
Unlimited complimentary access to hundreds of Priority Pass
airport lounges
Global Service
From travel and entertainment to day-to-day tasks
such as organising a delivery, our global Citi Prestige
Concierge team is here to support your lifestyle at
home and abroad
Airport Limousine Transfer
Explore the world and travel in style with chauffeured car service or add a limousine transfers so that every trip will feel as seamless as it is memorable
Personal Protection
Enjoy peace-of-mind when you travel abroad with
our complimentary insurance
International Complimentary Night Hotels and Resorts Program
Enjoy a complimentary night stay when you book a minimum, consecutive four-night stay at any hotel or resort.
There's no limit to the number of times you can use this benefit, so go ahead and book your stays around the
world. Reservations must be made through the Citi Prestige Concierge. Bookings made through other methods
such as travel agents, websites or directly with a hotel will not qualify.
Accelerated Rewards
Unlimited Citi ThankYou Points
Earn 3.25 Citi ThankYouSM Points (1.3 Miles) for every eligible S$1 spent locally and 5 Citi ThankYouSM Points
(2 Miles) for every eligible S$1 foreign currency spend. There's no limit to how many Points you can accrue
and they never expire, so you can save for a reward you really want.
Welcome and Renewal Gift
Receive a welcome gift of 62,500 ThankYouSM Points (25,000 miles) when you come onboard as a Citi
Prestige Cardmember and make a full payment of the annual membership fee.
Your Relationship Bonus
Citi Prestige is a unique credit card that rewards your banking relationship.
Be rewarded with additional Citi ThankYouSM Points for your relationship with the bank, based on spending and depth of relationship.
The percentages below will be applied on your annual retail card purchase at the end of each anniversary year to derive the Relationship Bonus Points.
Tenure with Citi Singapore
0 – 5 years
6 – 10 years
< 10 years
With Citigold/ Citigold Private
Client relationship
15%
20%
30%
Without Citigold/ Citigold
Private Client relationship
5%
10%
15%
For example:
• If you are a Citigold Client who has been a Citibank Singapore Limited customer for the past 15 years, with an annual retail card spend of S$50,000. Your Relationship Bonus rate would be 30% and you will earn 15,000 ThankYou Points for your Relationship Bonus
• In addition, your annual retail spend of S$50,000 will also earn you 162,500 ThankYou points (3.25 ThankYou Points from Local Currency Spend)
• In total you will earn 177,500 ThankYou Points which equates to 3.55 ThankYou Points (1.4 miles) per dollar spent in Local Currency.
Flexible Redemption
Redeem your Points for anything you may have purchased, as a cash rebate or even as miles on your favourite frequent flyer program.
You can also instantly redeem your Points at select merchants in Singapore and overseas.
Golf Experiences
Tee off at the finest golf courses with 3 games in Singapore and 3 games regionally.
Complete your registration today and start enjoying added convenience and control in managing your golf bookings.
Step 1: Verify
Visit https://prestigegolf.apexlynx.net and access the site by keying in your first 8 digits of your Citi Prestige Card.
Step 2: Register
Register your profile using the same personal details registered with Citibank for verification purposes.
Step 3: Book
Place booking by logging into your account and filling in the request form. View your golf entitlements conveniently via 'My Entitlement under Account Setting.
Bookings via the webpage will be available.
For full terms and conditions, click
Get ready for a sophisticated culinary event in October as two esteemed chefs, Chef Thierry Drapeau of the 1-Michelin starred Signature Bangkok and Chef Yvan Yin of Riviera, come together for an enchanting Four Hands collaboration.
Chef Thierry, originally from France's Loire Valley, expertly melds the finest land and sea ingredients with his 'floral cuisine' culinary philosophy, where delicate flavours of fresh flowers and herbs season the meal, adding aromatic complexity. In parallel, Chef Yvan deftly combines his French culinary expertise with a profound understanding of Eastern cuisine, crafting dishes that harmoniously unite Eastern and Western palates, firmly establishing his culinary legacy.
This extraordinary partnership guarantees an evening brimming with exceptional flavours and a feast for the eyes.
For more details and pre-bookings, please click here.
Click here for Terms and Conditions.
Lounge Access
Unlimited Airport Lounge Access
Citi Prestige gives unlimited complimentary access to over hundreds of VIP airport lounges in cities around the world through Priority Pass™. No membership fees, no lounge pass fees - just present your Priority Pass membership card at the desk. Priority Pass™ membership and complimentary unlimited lounge access is for primary cardmember and one guest only. Fee(s) for subsequent guest(s) will be charged to the Citi Prestige primary cardmember's account.
Citi Prestige Concierge
From travel and entertainment to everyday tasks such as organising a delivery,
our global Citi Prestige Concierge team is here to support your lifestyle at home or abroad.
Citi Prestige Hotline
One call connects you to a Citi Prestige Citiphone Officer. Available 24/7 and from anywhere in the world, they're ready to answer any request or question. Call 6337-2484 for assistance.
Citi Prestige Digital Concierge
NEW FEATURE
Enjoy seamless access to your privileges and receive instant confirmation on your hotel, limo and golf bookings with the Citi Mobile® App.
Experience it now
Airport Limousine Transfer
Airport Limousine Transfers
Choose to travel in comfort to or from Changi International Airport, with complimentary one-way airport limousine transfers.
Enjoy 2 complimentary rides per quarter with a minimum spend of S$12,000 within the same quarter.
Kindly contact the Citi Prestige Concierge at 6337-2484 to book your Limousine ride.
For full terms and conditions, click
Personal Protection
Personal and Accident Benefits
You will be automatically covered for up to S$1,000.000 when you charge full travel fares to your Citi Prestige Card
(up to S$50,000 for your accompanying dependent child).
In the unfortunate event of death or permanent disablement, arising from an accident occurring in a common carrier,
you will be assured of maximum protection and financial help when it is most needed.
Overseas Medical Benefits
For medical expenses incurred due to injury or sickness whilst on a covered trip, you will be reimbursed up to S$50,000
(for your accompanying dependent child, up to S$50,000).
You will also be covered for up to S$100,000 for emergency medical evacuation and up to S$50,000 for repatriation
Travel Inconvenience Benefits
You will be automatically covered under below travel inconvenience benefits if you charge your full travel fares to your Citi Prestige Card for your overseas trip.
Effective 1 Feb 2024, the Citi Prestige complimentary travel insurance will be underwritten by HL Assurance Pte Ltd instead of AIG Asia Pacific Insurance Pte Ltd (“AIG”).
Please note that for claims under the Citi Prestige complimentary travel insurance in respect of a Covered Trip starting on or before 31 Jan 2024 and ending on or before 31 Jan 2024, such claims should be filed with AIG. For full set of policy terms and exclusions, please click here. (For enquiries and claims, call AIG Call Centre at 6419 3000, Mon to Fri, 9am to 5pm).
For claims under the Citi Prestige complimentary travel insurance in respect of a Covered Trip starting on or before 31 Jan 2024 but ending after 31 Jan 2024, such claims should be filed with HL Assurance Pte Ltd. For full set of policy terms and exclusions, please click here. Contact details on claims and enquiries for HL Assurance Pte Ltd can be found within the policy terms.
NEW FEATURE!
Your new Citi Prestige Digital Concierge.
Seamless access to all your privileges.
Whether you’re planning your next round of golf, booking a resort with a complimentary night’s stay, or arranging a
limousine transfer, you can now do all these and more, seamlessly on your mobile phone, and receive instant
confirmation on your bookings.
Seamless digital
journey
24/7 availability
with self-serve function
Instant booking
confirmation
Live chat function
Experience the new Citi Prestige Digital Concierge on your Citi Mobile® App today.
Seamless experience when you book your next limousine ride,
complimentary 4th night stay or golf game!
1
Log in to the Citi Mobile® App, select ‘ Prestige’ under ‘Credit Cards’ and tap on ‘Prestige Concierge’.
2
Tap on the menu to browse through the various categories.
3
Select ‘Travel’ to book your
• Hotel or
• Limousine
Select ‘Experiences’ to book
• Your next golf game
Top Prestige Credit Card Features
Top 6 Prestige credit card features
Citi World Privileges
Get deals and discounts locally and in over 90 other countries
Get complimentary Sands LifeStyle membership upgrade to Prestige tier when you present your Citi Prestige card at any Sands LifeStyle Counter at Marina Bay Sands.
Mastercard® World Elite Benefits
Enjoy exclusive travel and dining deals with Mastercard World Elite
From now until 29 Feb 2024, enjoy 25% off redemptions when you offset your purchases with Citi Pay with Points. Plus, redeem vouchers from our curated list of partners via the Redemption Catalogue.
** Welcome offer eligible for new Citi Prestige Cardmembers when you apply and make a qualifying spend of S$1,000 in local currency and/or qualifying spend of S$1,000 in foreign currency in the first 2 months, with 1st year annual fee payment.T&Cs apply.
A world of unparalleled experiences in less than 10 minutes
Get a new Citi Prestige Credit Card from your phone or computer in an easy, paperless signup process
Annual fee of S$540 (inclusive of 8% GST##)
Minimum annual income of S$120,000
Age 21 or older
Documents required to apply for a Citi Prestige Credit Card
Latest original computerized payslip or Tax Notice of Assessment or last 12 months' CPF statements
Self-employed
A copy of your NRIC/passport
Last 2 years’ Income Tax Notice of Assessment
Last 3 months’ bank statements
A copy of your passport and work permit (with minimum 6 months validity)
A copy of utility/telephone bill or bank statement with your name and address
Income Tax Notice of Assessment and latest original computerized payslip
Terms and Conditions
*Welcome offer eligible for new Citi Prestige Cardmembers when you apply and make a qualifying spend of S$1,000 in local currency and/or qualifying spend of S$1,000 in foreign currency in the first 2 months, with 1st year annual fee payment. Click here to view the Citi Prestige Card 177,500 Citi ThankYouSM Points Welcome Offer Terms & Conditions and for your Cardmember's Agreement, the ABS (Association of Banks of Singapore) credit card guide and the information sheet reflecting the principal terms of your Cardmember's Agreement.
Upon renewal of annual membership, annual membership of S$540 (inclusive of 8% GST##).
##Effective 1 January 2024, with the increase of the Goods and Services tax (“GST”) rate from 8% to 9%, fees/charges will be revised to reflect the change in GST rate to 9%, as applicable.
Click here for the list of merchants and/or Merchant Category Codes (“MCC”) which will not earn Citi ThankYou Points
Benefits Terms and Conditions
Your Citi Prestige® Card Program includes benefits provided by Citi® or certain third party service providers ("Service Provider"). With the Citi Prestige Card you are eligible for benefits provided through the Mastercard® World Elite® program. In order to make use of these benefits you must make the qualifying purchase with your Citi Prestige Card and your card account must be open and current.
We have the right to add, modify, or delete any Citi Prestige Card benefit, service, or feature at our discretion, at any time. Citi is not responsible for the products or services offered by other companies.
Entitlements will be tracked on calendar year (1 January 2023 - 31 December 2023) for bookings and utilization of benefits.
Citi Prestige Primary cardmembers will enjoy one complimentary night with no black-out dates, when four consecutive nights are booked at any hotel through Citi Prestige Concierge ("Citi Prestige Concierge" is operated by a
third-party service provider).
Reservations must be booked through the Citi Prestige Concierge. Any other booking methods will not qualify. Reservations made through any other party or channel other than the Citi Prestige Concierge are not eligible for the
complimentary fourth night benefit.
To receive your complimentary night stay:
Reservation must be in the Citi Prestige primary cardholder's name for a minimum of four consecutive nights stay
The Primary Citi Prestige Cardholder must be one of the guests staying at the hotel for the entire duration of the stay
Fully pay (100% Prepaid) for the entire stay (minimum of 4 nights) with the primary cardholder's Citi Prestige Card at the time of booking
Rebate of 1 complimentary night
Cardmember will receive a rebate in the form of a statement credit for the 4th Night within 2 billing cycles (up to 90 days) from completion of full payment at point of booking.
The value of the statement credit to be received is based on the average nightly room rate of the first four-night stay in the same hotel property
Any surcharges imposed (including taxes, hotel-imposed fees, dining or resort fees and incidental guest charges, etc.) are borne by cardmember
Amendment and Cancellation
All amendments and cancellations must be done through Citi Prestige Concierge. The Concierge contact information can be found on the back of the Citi Prestige card.
If a reservation is cancelled after an applicable statement credit has been issued, the statement credit relative to the offer will be reversed.
Citi and Mastercard reserve the right to reverse a statement credit at their discretion, including, and without limitation, due to any refunds, returns, disputes, adjustments or fraudulent card activity.
Cancellation and amendment fees may apply depending on the terms and conditions of the hotel
If the booking was made with the concierge on or before 31st December 2021, the reservation will be considered as part of the 2021 benefit usage
Amendments or re-booking made after this date 31st December 2021 will be considered as part of the 2022 benefit usage
All reservations made on or after 1st January 2022 will be considered as 2022 usage regardless of the check in / check out date
Eligibility Requirements
The benefit can only be used by the primary Citi Prestige cardholder. Supplementary cardholders will not be eligible to use the benefit with their card, although they may enjoy the benefit of the hotel if they are staying with the
primary cardholder
Only one complimentary night will be granted and will be limited to one room per cardmember. A stay is a minimum of four consecutive nights booked in the same hotel property
Back-to-back stays will not be honored.
“Back to back” is defined as consecutive stays:
In the same hotel, same city and
in a different hotel, in the same city
“City” is:
Defined by Google Maps and anywhere outside of the boundary is considered another city
“Consecutive Stays” is defined as
Any stay in which the check in date is less than 7 days from the previous check out date
Example: a reservation made for 8th January 2021 to 12th January 2021 following 1st January 2021 to 7th January 2021 will not be eligible
In this case, cardmembers will only be entitled to 1 complimentary night (on the 1st reservation) even though 2 separate reservations are made
This benefit cannot be combined or used in conjunction with
Any other promotions or discounts, including the use of corporate code discounts.
Any other offers, discounts, promotion, etc. given by the hotel/property of choice
The following stays will not qualify for this benefit:
Full and Half board room stays
Single and multi-room suites
Home & Farm Stays
Serviced apartments
Villas
Packaged stay and member rates, such as air and hotel, hotel and car rental, hotel and meals bundled promotions
Priority Pass Airport Lounge Access provides eligible World Elite Mastercard cardmembers with access to, and all of the privileges of, hundreds of VIP lounges in major airports around the world. No matter what airline, what frequent flyer membership, or class of ticket bought, eligible cardmembers will enjoy all of the convenience of participating airport lounges.
Who is Eligible
Citi Prestige Primary cardmembers who have a Priority Pass card issued in their name, plus one accompanying guest
How Priority Pass Works
Before traveling, cardmembers can log on to www.prioritypass.com and view a directory of airport lounges available worldwide.
Citi Prestige Primary cardmember is to present their Priority Pass membership card to gain admission for themselves plus one accompanying guest; guests are permitted at the discretion of each lounge.
Citi Prestige Primary cardmembers plus one accompanying guest will enjoy complimentary refreshments, newspapers, and television. In addition, there is access to business facilities including phone, fax, conference and Internet
facilities (where available).
A priority pass card will be issued to Citi Prestige Primary cardmember and renewal cards will be sent upon Citi Prestige card renewal.
Conditions of Use
Priority Pass membership and complimentary unlimited access is for Citi Prestige Primary cardmembers plus one accompanying guest only. Fee for additional guest visits will be charged to the Citi Prestige primary cardmember's
account.
There may be a fee for children visits to the Priority Pass lounge. Please refer to the lounge information on the Priority Pass website or Mobile App for the child policies of the participating lounges.
The Priority Pass card is not a payment card nor is it proof of creditworthiness and attempts to use it as such could constitute fraud.
Admittance to a lounge is conditional upon presentation of one valid Priority Pass card per person only (some restrictions may apply to Priority Pass Select cardholders and Priority Pass cardholders in the U.S. that receive their
membership through a U.S. financial institution). Payment cards will not be accepted as substitutes for the Priority Pass card.
Lounge visits are subject to a per person per visit charge. Where applicable (dependent upon membership plan), all such visits, including those by accompanying guests, shall be debited to the cardholder's payment card by (i)
Priority Pass or (ii) the card issuer as per the rates and terms notified by (i) Priority Pass or (ii) the card issuer to the cardholder in respect of his/her Priority Pass membership. Any changes in lounge visit charges shall be notified
to the card issuer, who is responsible for advising the cardholder. The Priority Pass Group of companies cannot be held responsible for any disputes that may occur between the cardholder and the card issuer nor for any loss
incurred by the cardholder relating to any lounge visit charges debited by the card issuer.
When presenting the Priority Pass card on entering the lounge, lounge staff will take an imprint of the card and issue a 'Record of Visit' voucher to the cardholder or make a log entry. Some lounges have electronic card readers,
which will take the cardholder's details off the magnetic strip on the reverse side of the Priority Pass card. Where applicable, the cardholder must sign the 'Record of Visit' voucher, which will also reflect the exact number of
accompanying guests, if any, but does not show any per person per visit charge. The charge per visit for the cardholder, where relevant, and that for any guests will be based on the 'Record of Visit' voucher/log submitted by the
lounge operator.
While it is the responsibility of the lounge staff to ensure a voucher imprint/log is made of the Priority Pass card, the cardholder is responsible for ensuring the 'Record of Visit' voucher/log correctly reflects their own usage and
that of any guests at the time of using the lounge. Where applicable, the cardholder is responsible for retaining the 'Cardholder's' copy of the 'Record of Visit' voucher presented to them at the lounge.
All participating lounges are owned and operated by third party organizations. The cardholder and accompanying guests must abide by the rules and policies of each participating lounge/club. Access may be restricted due to space
constraints but this will be wholly at the discretion of each individual lounge operator. The Priority Pass group of companies has no control over the facilities offered, the opening/closing times or the personnel employed by the
lounges. The administrators of Priority Pass will use every endeavor to ensure the benefits and facilities are available as advertised, but the Priority Pass group of companies does not warrant nor guarantee in any way that said
benefits and facilities will be available at the time of the cardholder's visit. Neither is the Priority Pass group of companies liable for any loss to the cardholder, or any accompanying guests, arising from the provision or
non-provision (whether in whole or in part) of any of the advertised benefits and facilities. All accompanying children (where permitted) will be subject to the full guest fee. See individual lounge descriptions for further details.
Participating lounges may reserve the right to enforce a maximum stay policy (usually 3-4 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended stays.
Participating lounges have no contractual obligation to announce flights and the Priority Pass group of companies shall not be held liable for any direct or indirect loss resulting out of any cardholder and/or accompanying guests
failing to board their flight(s).
The provision of free alcoholic drinks (where local law permits) is at the discretion of each lounge operator and in some cases may be limited. In such cases the cardholder is responsible for paying any charges for additional
consumption direct to the lounge staff. (See individual lounge descriptions for details.)
Telephone facilities (where available) vary from lounge to lounge and are provided at the lounge operator's discretion. Free usage is normally limited to local calls only. Telephone, Fax, Shower, Internet, Wi-Fi, Refreshment and Spa
treatment charges (where applicable) are at the discretion of each lounge operator and the cardholder is responsible for paying these direct to the lounge staff.
Admittance to lounges is strictly subject to cardholders and any guests being in possession of a valid flight ticket for the same day of travel. Airline, airport and other travel industry employees traveling on reduced-rate tickets may
not be eligible for access. Outside the US, flight tickets must be accompanied by a valid boarding pass for a departing flight, i.e. outbound passengers only. Please note some lounges in Europe are located within designated
Schengen areas of the airport which means that access is only provided to these lounges if members are traveling between Schengen countries. (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.)
Admittance to lounges is subject to members and any guests (including children) behaving and dressing (no shorts allowed outside of the USA) in an orderly and correct manner. Any infants or children causing upset to other users'
comfort may be asked to vacate the lounge facilities. The Priority Pass group of companies is not liable for any loss suffered by the member and any guests where a lounge operator has refused admission because the member
and/or guests have not complied with these conditions.
Lost, stolen or damaged Priority Pass cards are to be notified immediately to (i) the Priority Pass office from which the card was issued or (ii) to the card issuer, who shall be responsible for providing a replacement card. A charge
of USD25 may be levied.
In the event of the cardholder canceling or not renewing their (i) Priority Pass membership or (ii) payment card with the card issuer, the Priority Pass card shall be invalid effective from the cancellation date of their (i) Priority Pass
membership or (ii) payment card. Any lounge visits made by a cardholder using an invalid card, including any guests, shall be charged to the cardholder.
Renewal terms and conditions are at the discretion of Priority Pass Ltd. Priority Pass Ltd has the right to refuse membership to people who are employed by or contracted to an airline, airport or a Government in respect of airline
or airport security.
The Priority Pass group of companies shall not be held responsible for any disputes that may occur between the cardholder and/or any guests and a lounge operator.
The Priority Pass group of companies reserves the right at any time at its absolute discretion and without notice to revoke membership in Priority Pass. Where applicable a proportional refund of the annual fee/enrollment fee
(whichever is applicable) will be made provided revocation has not been made because of fraud by the cardholder.
The cardholder agrees that s/he will defend and indemnify the Priority Pass group of companies, its directors, officers, employees and agents (collectively 'the indemnified parties') against and hold each indemnified party harmless
from all liabilities, damages, losses, claims, suits, judgments, costs and expenses (including reasonable attorney's fees) for injury to or death of any person or damage to or destruction of any property arising out of the use of any
lounge by the cardholder or any guests or any person in said lounge at the behest of the cardholder, except that such indemnification shall not extend to acts of gross negligence or willful misconduct by the indemnified parties.
Airport Limousine Transfer Terms and Conditions
The Citi Prestige Airport Limousine Service ("Programme") is subject to the following terms and conditions stated below.
Citi Prestige Principal Cardmembers ("Cardmembers") will be entitled to two (2) complimentary limousine one-way airport transfers per quarter (“Qualifying Entitlements”). An airport transfer refers to a one-way transfer to or from
Singapore Changi airport in one (1) vehicle (“Airport Transfer”). The Qualifying Entitlements are non - transferable and the Principal Cardmember and/or Supplementary Cardmember must be one of the passengers during the use of
the Qualifying Entitlements.
To enjoy the Qualifying Entitlements, Cardmembers must charge a minimum of S$12,000 in Qualifying Spend (as defined in clause 3 below) to his / her Citi Prestige card within the quarter (as set out below):
a) 1st quarter: From 1 January to 31 March 2023
b) 2nd quarter: From 1 April to 30 June 2023
c) 3rd quarter: From 1 July to 30 September 2023
d) 4th quarter: From 1 October to 31 December 2023
“Qualifying Spend” refers to any retail transactions (including internet purchases) which do not arise from:
(i) any Equal Payment Plan (EPP) purchases;
(ii) refunded/disputed/unauthorised/fraudulent retail purchases;
(iii) Quick Cash and other instalment loans;
(iv) Citi PayLite/Citi Flexibill/cash advance/quasi-cash transactions/balance transfers/annual card membership fees/interest/goods and services taxes,
(v) bill payments made using the Eligible Card as a source of funds;
(vi) late payment fees;
(vii) any other form of service/ miscellaneous fees; or
(viii) Citi Payall transactions where the customer is not charged the Citi Payall service fee.
Citibank bears no liability for any late submission or transaction posting of any purchase by any merchant that might affect the Cardmember's eligibility to qualify for the Programme.
Cardmembers cannot roll over their Qualifying Entitlement(s) beyond the quarter which the Qualifying Spend charge was made. Cardmembers must charge a minimum of S$12,000 in Qualifying Spend to his / her Citi Prestige card
within the quarter and book the Qualifying Entitlements within the same quarter the Qualifying Spend charge was made.
Illustration 1: Cardmember A charges S$12,000 in Qualifying Spend on his Citi Prestige Card on 3 January 2023 and is therefore entitled to two (2) complimentary Airport Transfers that must be booked by 31 March 2023.
Cardmember A is not allowed to bring over any unutilized Qualifying Entitlements to the 2nd quarter.
Cardmembers are also not allowed to bring forward any Qualifying Entitlements for redemption even if the Cardmember charges more than the minimum sum of S$12,000 in Qualifying Spend in that quarter (i.e., Cardmembers are
only entitled to the maximum of two (2) complimentary Airport Transfers in each quarter).
Illustration 2: Cardmember A charges S$24,000 in Qualifying Spend on his Citi Prestige Card on 3 January 2023. Even though Cardmember A charged more than the minimum sum of S$12,000 in the 1st quarter, Cardmember A is
only entitled to two (2) complimentary Airport Transfers for the 1st quarter.
All Airport Transfer bookings must be made via the Citi Prestige concierge (6337-2484) at least 48 hours before the desired pick-up time. Last minute bookings made 48 hours or less will be subject to availability. Bookings during
peak periods and city-wide events will also be subject to availability. Bookings are subject to confirmation. An email confirmation will be sent within 48 hours to Cardmembers if booking is successful.
In order to be reimbursed for the Airport Transfer, Cardmembers are to make payment for the Airport Transfer upon booking using their Citi Prestige Credit Card. Citibank will reimburse the cost of the Airport Transfer as per the
Cardmember’s use of the Qualifying Entitlements for that quarter, inclusive of tax and late-night charges (if any), within the following quarter.
Should the terms and conditions of this Programme not be met, Citibank will not reimburse the cost of Airport Transfers.
The limousine model for the Airport Transfer is pre-determined and at the sole discretion of Citibank and/or its agents, contractors or representatives. Pick-up details and requirements are to be correctly captured during the
booking process. Incomplete information or last-minute changes may result in the inability to provide the Airport Transfer. Additional requirements include, but not limited to, additional pick-up points, additional luggage and/ or
additional passengers may be subject to additional charges.
The following fees and charges will be levied by the limousine service provider onto the Principal Cardmember’s Citi Prestige card, should these scenarios occur:
a) Cancellation: Any cancellation or amendment must be done at least 24 hours in advance of the arranged Airport Transfer. Any cancellation or amendment submitted within the 24 hours prior to the arranged airport Transfer will be treated as a deduction of one Qualifying Entitlement.
b) Amendment: An amendment fee of SGD10.00 and/or any change fee imposed will be charged per each amendment made 24 hours or less if TBR is able to fulfil assignment on the new date. No charge for amendments made 24 hours prior to the pickup time.
c) No Show: A 'no show' is defined as the Cardmember failing to show up for an arranged Airport Transfer. A cancellation fee of 100% based on estimated charges will be imposed for no show.
The grace waiting time for any Airport Transfer shall be limited to the following in (i) & (ii) beyond which, it will be treated as a 'no show':
(i) Airport Arrival pickups in APAC destinations: 60-minute grace waiting time
(ii) All other pickups: 15-minute grace waiting time
d) No-Show by Driver: If there is a no-show by driver, customer has to call Aspire and Aspire shall arrange with TBR for an immediate rescue alternative from 1-hour control call. If a rescue limousine is unavailable at point of No-Show, there will be no charge imposed on client.
A TBR representative will convey the first reminder to Aspire via phone if guest is not on board the vehicle at the 50th minute for arrival and 10th minute for departures. Aspire will advise TBR whether to release TBR Chauffeur or keep the chauffeur waiting with acceptance of any excess time charges. TBR Chauffeur will continue to wait for the passenger at pick-up point after grace period with instruction given by Aspire representative (excess waiting time charges will be incurred). 25% of the Airport Transfer cost will be charged to the Cardmember for every 15 minutes after grace period (timing is based on the passenger’s on board time). If Aspire is uncontactable, TBR Chauffeur will leave pick-up point by the end of the grace period.
Child/Booster seats: It is mandatory by law in Singapore to have a baby and child seat for children below height of 1.35m. The chauffeur reserves the right to decline pickups if a baby or child appears without Cardmember’s prior request for a seat. Each child or baby seat costs SGD 27.00.
Pets are not allowed on board, even if they are in travel crates or bags.
The Airport Transfer does not include any additional stops. Any on the road add-ons such as mid-stops, additional distance incurred, last minute cancellations, amendment fee or additional waiting time shall be communicated by
passenger to Aspire prior to the Airport Transfer pickup and Aspire will inform TBR for the additional services required with acknowledgement of the additional charges and consent given. TBR Chauffeur will decline any of such
add-ons by passenger if no prior instructions or consent given by Aspire.
Maximum capacity for each vehicle type:
a) Sedan and First Class: maximum of 3 passengers and a maximum of 2 suitcases with dimensions no larger than 28”
b) People carrier: maximum of 4 passengers and a maximum of 4 suitcases, with dimensions no larger than 28”
c) Mini-Van: maximum of 8 passengers and a maximum of 8 suitcases with dimensions no larger than 28”
d) Carry-on luggage is considered cabin suitcase, passengers may carry their own bags in vehicle if it makes no potential damage to the vehicle interior. The assigned chauffeur reserves the right to reject excess luggage for safety
regulations.
Citibank will not be liable for a driver’s no show or vehicle breakdown.
Citibank shall have the absolute discretion to use any agents, contractors, correspondents or other third party service providers to administer and/or implement the Programme. Citibank shall not be liable to any clients or third
party for any act, omission or neglect on the part of such agents, contractors, correspondents or third parties.
Only Cardmembers whose card account is in good standing, as determined by Citibank, is entitled to participate in the Programme as at the date of commencement of the Programme or the date when a card is issued to him,
whichever is the earlier. Participation in this Programme shall be governed by these terms and conditions and any amendments made hereto from time to time at Citibank's reasonable discretion. If the Principal Cardmember's Citi
Prestige card account is terminated (by the Cardmember or Citibank) at any time for any reason, the Principal Cardmember and the Supplementary Cardmember will not be allowed to participate in the Programme and all unused
Qualifying Entitlements in the Cardmember's account shall be cancelled.
Citibank is not the supplier of any of the goods and/or services provided by any agent, correspondent or other third party service provider and shall not in any way be liable for any goods, and/or services, the quality or
performance of such goods and/or services supplied/provided by any agent, correspondent or other third party service provider pursuant to the Cardmember. Notwithstanding anything herein, Citibank shall not at any time be
responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by any agent, correspondent or other third party service provider. Neither Citibank nor its agents
will be responsible for any late pick up or long travel time as a result of unforeseen conditions such as bad weather, road and traffic conditions (and similar conditions) that may cause Cardmembers to arrive late or miss their flight.
For pick-ups from Changi International Airport, Cardmembers are encouraged to book their airport limousine pick up based on their estimated flight arrival times (ETA) to allow the airport limousine service provider to track
changes in flight timing.
Citibank reserves the right at its absolute discretion to vary, delete or add to any of these terms and conditions from time to time by giving notice. Notwithstanding any provision to the contrary, Citibank is entitled, at any time, in
its reasonable discretion and with reasonable notice, to terminate the Programme or withdraw, cancel or invalidate any Entitlement(s) already issued.
Citibank's decision on all matters relating to the Programme is final and binding on all Cardmembers.
Offer is valid from 1 July 2023 to 31 December 2023.
Offer is open to primary Citi Prestige Cardholders ("Cardholder(s)") with cards issued in Singapore only.
Offer is valid for use where booked directly via this link https://prestigegolf.apexlynx.net ("booking link") unless otherwise approved by Citibank at its discretion.
Cardholders are strictly not allowed to contact any golf clubs directly for enquiries/bookings or take over tee times transferred from other golfers/participating club members to be used in conjunction with this privilege.
Offer is provided by Citibank through Apexlynx LeisureSport Private Limited and is not a direct offer by the golf clubs.
Three (3) local and three (3) regional complimentary green fee rounds are hosted at participating golf clubs per calendar year.
Local Golf Clubs
Sentosa Golf Club^
(Valid on weekdays only),
Sembawang Country Club,
Marina Bay Golf Course
Three (3) complimentary weekday or weekend green fee rounds
Minimum golfers per flight may be required by the golf clubs
Regional Golf Clubs
Mission Hills Golf Club*,
Dongguan Hillview Golf Club,
Horizon Hills Golf & Country Club,
Tropicana Golf & Country Resort,
Glenmarie Golf & Country Club,
Ria Bintan Golf Club,
Klub Golf Sukajadi
Three (3) complimentary weekday or weekend green fee rounds
No accompanying paying guest per cardholder required
Minimum golfers per flight may be required by the golf clubs
^There is a requirement of one minimum accompanying paying guest per cardholder for Sentosa Golf Club. No accompanying paying guest is required for Sembawang Country Club, Marina Bay Golf Course and Regional Golf Clubs.
*Mission Hills Golf Club requires a minimum one-night stay for every tee time booking
Cardholder and his/her guest(s) must have valid handicap to book a tee time and should hold a valid golfer's insurance as individual golf clubs may impose golf insurance requirements.
Cardholder must adhere to all the terms and conditions when making a golf booking request (see "Reservations" section below), or their booking request will be rejected.
At all times, only one active golf booking per Cardholder is allowed. For the avoidance of doubt, Cardholder may only place a new golf booking after the completion of an active booking.
Offer is not valid for use in conjunction with other non-Citi Prestige promotions, discounts or offers, and cannot be used with other promotion, participation in corporate golf events, private golf events or golf tournaments.
Citi Prestige Cardholders are not allowed to use this program to request a pairing, or to join a flight booked by other golfers/participating club members. Citibank reserves the right to refuse such requests. All pairings are at the
sole discretion of, and administered by, the participating golf clubs.
Citi Prestige Cardholders understand and acknowledge that participating golf clubs will not engage in any direct correspondence, enquires and/or attempts for checking availability and bookings from Citi Prestige Cardholders. This
privilege is not to be regarded as a membership at the participating golf clubs. Citibank reserves the right to reject the booking if Cardholders make enquiries/ bookings directly at the club or transfer a confirmed tee time to
another Citi Prestige Cardholder.
Reservations
All bookings must be made via this booking link https://prestigegolf.apexlynx.net. Cardholders will be required to register their profile using their Citibank registered name, email address, and mobile number for verification
purposes.
Bookings are subject to confirmation. An email confirmation will be sent within two (02) working days to Cardholders if booking is successful.
Cardholders must use their Citi Prestige card during the booking/registration process.
Offer is valid for weekdays and weekends unless otherwise stated. Some golf clubs only allow restricted day and tee time for bookings on weekends.
Offer is not valid for public holidays. The policy and definition for public holidays varies by golf clubs and according to the country/state/city of the golf club(s) that is/are located. Minimum balls per flight may be required for tee-off
as per respective golf clubs' policies in order for bookings to be processed. A minimum of two golfers during weekdays and four golfers for weekend tee-times would be essential. The participating golf clubs reserve the right to pair
you up with other golfers to maximize available tee times.
Weekday bookings must be made at least 5 calendar days in advance and weekend bookings must be made at least 7 calendar days in advance. Cardholders cannot book a tee time more than 14 calendar days in advance. Note that
intended tee-off date is not counted. (As an example, tee time request for a Saturday must be made latest by Saturday of the previous week).
Acceptance of all golf bookings, pairings and changes to tee times will be at the discretion of the participating golf clubs and are strictly subject to availability. Cardholders will not be granted access to the participating golf clubs
without a prior confirmed booking made through the dedicated booking link.
Payment Terms
The six (6) complimentary green fee rounds hosted at the participating golf clubs apply only to the Primary Cardholder.
All other guests shall pay green fees, buggy, caddie, turf mate, locker fee, insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage Charges") at normal published rates stipulated by the golf clubs.
Primary Cardholder shall pay for buggy, caddie, turf mate, locker fee, insurance, taxes and all other ancillary and miscellaneous charges ("Other Usage Charges") at normal published rates stipulated by the golf clubs.
All payment made in relation to usage of the Citi Prestige Golf Privileges and Other Usage Charges incurred, including the golfing fee for guest(s) where applicable while utilizing the Golf Privileges must be settled with the Citi
Prestige Card and will be charged upon booking via the booking link.
All applicable charges will be charged by Apexlynx LeisureSport Private Limited onto the Primary cardholder's Citi Prestige Card.
All charges will be made in the local currency of the participating golf club at which the game is booked and played or in equivalent Singapore Dollars where required.
Cancellation and Amendments
Cancellations and amendments must be emailed to citigolf2@apexlynx.net. Requests will not be accepted by the participating clubs directly.
Any amendments and cancellation for bookings must be made at least 3 working days prior to tee-off date for all participating golf clubs.
Cancellations made less than 3 working days, late arrivals or no-shows shall be subjected to a penalty of 100% of the full published rates stipulated by the participating golf clubs.
Amendment fee of US$10 + applicable GST shall apply if changes are made after a booking is confirmed.
No rain checks will be issued.
Miscellaneous
The Citi Prestige Golf Privileges are valid for golf course access only. They do not provide cardholders and their guests with access to the other recreational facilities at the participating golf clubs.
Cardholders and his/her guest(s) acknowledge and agree that Citibank is not responsible for non- fulfillment of any privileges or any defect or lack of service or goods supplied by third parties, including the participating golf clubs.
Accordingly, Cardholders irrevocably agree not to claim against the bank or Apexlynx LeisureSport Private Limited in relation to any loss, damage, disappointment or distress of any kind arising from their use or attempted use of
Citi Prestige Golf Privileges, including but not limited to failure or inadequacy of service or fulfillment of privileges by the participating golf clubs.
Citibank reserves the right at any time and without assigning any reason, to change or to cancel any participating golf club.
To the fullest extent permissible by law, the Cardholder and his/her guest(s) releases the bank, Apexlynx LeisureSport Private Limited and the respective participating golf clubs from any claim, injury, loss, damage, cost or expense
(including any claim for legal expenses) sustained or incurred by him/her in connection with his/her participation or attempted participation in the Citi Prestige Golf Privileges.
Citibank, Apexlynx LeisureSport Private Limited and the participating golf clubs reserve the right to amend and exercise the final interpretation of the terms and conditions of this offer.
All decisions on this Program by Citibank and Apexlynx LeisureSport Private Limited are final and binding.
For the avoidance of doubt, all regional complimentary green fee rounds cannot be converted into local complimentary green fee rounds.
For the avoidance of doubt, all complimentary green fee rounds for the current calendar year have to be used within the same calendar year and cannot be carried forward into the following calendar year.
The Service Provider for Citi Prestige Concierge is Aspire Lifestyles. For the most current details regarding Service Provider Terms and Conditions, Please contact Citi Prestige Concierge at 63372484 or at
PrestigeSG@yourconciergecenter.com
Special Offers and Benefits provided by Aspire Lifestyles
Offers and Benefits provided by Aspire Lifestyles are subject to availability and are subject to change or cancellation without notice. All bookings must go through Citi Prestige Concierge and must be paid in full with a valid Prestige
Card. Additional Terms and Conditions may apply. Special offers provided by Aspire Lifestyles are provided by third party merchants and Citi is not responsible for losses related to the offer, benefit, fulfillment or use of the goods and
services. Please contact your Citi Prestige Concierge for additional program details and terms and conditions.
Venchi Singapore (From 1 Oct 2023 to 30 Sept 2024)
The Citi Prestige Birthday Promotion is valid for primary Citi Prestige Cardmember birthdays on their birthday month.
Primary Citi Prestige Cardmembers will be able to redeem the following gift during their birthday month (“Gift”): One (1) Venchi Mini Blend Gift Box 54G
The design of the gift box may vary according to the festive seasons (For example, Christmas, Chinese New Year).
In addition to above, Citi Prestige Cardmembers will also enjoy a one-time 10% discount for any in-store purchases at the Venchi ION store located at:
#B1-25A, ION Orchard Mall,
2 Orchard Turn,
Singapore 238801
To redeem the Gift, the primary Citi Prestige Member must present in-person the email which was sent by Citibank to inform the primary Cardmember of the Citi Prestige Birthday Promotion (“Birthday Mailer”) and quote the serial
number (found at the top right of the Birthday Mailer) at the participating outlet as set out below (during opening hours). No redemption will be permitted without presentation of the Birthday Mailer. The Gift can only be redeemed
during the birthday month of the primary Citi Prestige Cardmember and no further extensions are allowed.
The Gift is not exchangeable for cash or any other items. Citibank reserves the right to replace the Gift at any time for a gift which is, in Citibank’s opinion, similar in value.
The Gift/Birthday Mailer is strictly non-transferable. Only one Gift may be redeemed per Birthday Mailer.
This Promotion is not valid with other promotions, offers, privileges and cards except for the 10% discount for any in-store purchases at the Venchi ION store as set out in paragraph 4.
Citibank's and Venchi (Singapore) Pte Ltd’s decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held
liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the product and/or services shall be resolved directly
with Venchi (Singapore) Pte Ltd.
Citibank and Venchi (Singapore) Pte Ltd reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion.
The Citi Prestige Birthday Programme is valid for main Citi Prestige Cardmember birthdays on their birthday month.
Payment must be made using your Citi Prestige Card.
Citi Prestige Cardmembers are entitled to the above birthday privileges (each a "Privilege" and collectively, "Privileges") during your birthday month, unless otherwise stated in the terms of redemption of the specific Privilege
above. Reservation/appointment are required. Please quote "Citi Prestige Card Birthday Privileges" at the point of reservation/appointment.
Please present your birthday eDM at the point of redemption and pay/present with your Citi Prestige Card to enjoy the Privilege. Should you fail to present your birthday eDM and pay/present with your Citi Prestige Card, no
redemption will be permitted.
This Birthday Privilege is not exchangeable for cash or any other items.
This Birthday Privilege is strictly non-transferable and is valid for 1-time use only.
This Birthday Privilege is not valid with other promotions, offers, privileges and cards.
Citibank and Merchants reserve the right to terminate this privilege or vary these terms and conditions without prior notice.
Citibank shall not be responsible for the quality, merchantability, or the fitness for any purpose or any other aspect of the items and/or services provided by the merchant. Notwithstanding anything herein, Citibank shall not at any
time be responsible or held liable for any loss, injury, damage or harm suffered or incurred by or in connection with the items and/or services provided by the merchant whether by the customer or by any other person. All disputes
about quality, merchantability, or the fitness of the item and/or services should be resolved directly with the respective merchant.
Citibank's and Merchant’s decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
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