Citibank Brokerage Account

Citibank Brokerage gives you the ability to trade anytime in the U.S., Hong Kong and Singapore markets, offering you an easy to access interface to ensure you can transact securely and easily. Moreover, you will be given access to market and company news to assist your investment decisions. Dedicated to availing you with an extensive range of resources, we invite you to trade with Citibank Brokerage and start investing the smart way!

You can trade in NYSE, NASDAQ, AMEX, HKEX and SGX markets.

Citibank Online

This online service is available 24/7. Simply login to Citibank Online to trade securities listed on U.S., Singapore and Hong Kong exchanges.

Citibank Brokerage Hotline at 6333 3223

This service is available from Mondays to Fridays, 8.30am to 5.00am. Call our Brokerage Officers to trade securities listed on U.S., Singapore and Hong Kong markets.For general brokerage enquiries, call our CitiPhone Hotline at (65) 6225 5225.

Citi Mobile

Trade and track your portfolio on the go! Available 24/7, all you need to do is login using Citi Mobile; and you can easily trade securities listed on U.S., Singapore and Hong Kong exchanges.

Our Citibank Brokerage Hotline service provides you with a complementary channel to trade in addition to Citibank Online. You can call our Brokerage Officers at 6333 3223 to place phone orders for U.S., Hong Kong and Singapore markets.

The commission charges are applicable for phone orders. Full details of our fees and charges can be seen in our Charges tab.

Citibank Brokerage Hotline service is available Mondays to Fridays, from 8.30am to 5.30pm; 8.00pm to US market close.

Note: Phone orders confirmed and executed cannot be modified or cancelled. Only good for the day orders are accepted for phone orders.

Account(s) can only be opened for Singapore citizens, Singapore permanent residents, or employment pass holders, who are aged 21 years and above. Applicant should not be an undischarged bankrupt nor have any delinquent records with any stock broking houses in Singapore. We are not able to accept applications for Corporate, Power-of-Attorney and "In-Trust-For" accounts.

Citibank Brokerage services are not available to U.S. persons.

To apply for Citibank Brokerage account or for assistance, kindly contact us via one of the following methods:

• Online
  • Login to Citibank Online > Services > Investment Services > BROKERAGE ACCOUNT OPENING
  • Alternatively, Click here to request a callback from us
• CitiPhone Hotline
  • Call our CitiPhone Hotline at (65) 6225 5225 to find out more or request for a set of the application forms to be mailed to you.
• Branches
  • Visit us at any of our Branches.

We will establish a Brokerage Cash Account (settlement account) and a Cash Securities Account (stockholding account).

Yes you can. There is no limit to the number of stock trading accounts you can have.

Yes, you can open individual and joint Citibank Brokerage accounts.

To apply for an account to trade in a new market, please contact our CitiPhone Hotline at (65) 6225 5225 for assistance.

You can download the W-8Ben form or call CitiPhone Hotline at (65) 6225 5225. For your convenience, you can to download the business reply envelope to mail the W-8Ben form to us.

No, you only need to submit once. If the new account has a joint holder, he/she will need to submit a W-8Ben Form.

An SMS and email will be sent to you once your brokerage account is activated.

If you are an existing banking customer, your new brokerage account will be linked to your existing ATM card and PIN. If you would like to apply for a new PIN.

If you are a new customer, an ATM card and PIN will be sent to you by post in separate mailers.

Yes. You will receive your remaining cash balances. However, if you close your account within the first 6 months, an administration fee of SGD50 is applicable. For USD Cash Trading Account, custodian fees will also be applicable.

Yes. For USD Brokerage Cash Account, the minimum balance to earn interest is USD 5,000. For SGD Brokerage Cash Account, the minimum balance to earn interest is SGD 1. For HKD Brokerage Cash Account, the account is not interest bearing.

You can withdraw funds from your Brokerage Cash Account via Citibank's ATMs. Currency withdrawn from the ATM will be in the currency of the domicile country subject to FX charges. You can also withdraw your funds over the counter.

Note: An ATM card for cash withdrawal will be issued upon successful account opening.

To check your funds available for trading, simply login and refer to your Account Summary. Alternatively, you may click on "Brokerage Services" on the left navigation bar after you login, select "Account Information" on the top navigation. The amount stated under "Available Funds" reflects the amount of funds you have available for trading.

Yes, once your new account is established, you can choose it from your list of accounts. All the relevant account information such as portfolio and transaction details will be displayed accordingly.

The "Buy" order will not be accepted if you do not have sufficient funds. Your orders have to be fully funded. The total value of your "Buy" order, including charges, will be earmarked in your Brokerage Cash Account at the point of order entry.

The balance reflected on Account Summary includes "Hold" amounts of your successfully executed orders. The balance reflected on Trade Now excludes the "Hold" amounts.

Please note that Brokerage Cash Account balance reflected on Account Summary is based on balance at the point of login. This balance does not reflect orders executed during the login session. To view real-time balance of Brokerage Cash Account, please refer to Account Info. The balances reflected on Account Summary will be updated on your next login.

The security balance reflected on the Account Summary and Portfolio page differs as Portfolio figures are computed based on real-time pricing.

Receivables are sales proceeds from your successfully executed "Sell" orders. You can use receivables to fund your "Buy" orders.

Receivables can be used to fund "Buy" orders from "Sell" order successfully executed on Trade day (T) and the next 2 working days (T+2). The Receivables amount will be credited into your Brokerage Cash Account after 9.00pm, Singapore Time, on the second day (T+2).

You can view the Receivables balance from either Portfolio or Trade Now.

Only the 80 most recent transactions within any date range will be reflected.

You can view your portfolio under "My portfolio" hyperlink in "Trade Now" page or "Portfolio" Tab under "My Account"

Full details of our fees and charges can be seen in our Charges tab.

Custodian fees apply to the stockholdings in your account(s). It is charged semi-annually on 30 June for the period of January to June, and 31 December for the period of July to December.

Computation of custodian fees

Monthly average stockholding balance = Sum of daily stockholding balance / Number of days in the month

Single Month Custodian Fee = Custodian Fee Rate x Monthly average stockholding balance

Custodian Fee (Semi Annual Fee) = Sum of the Single Month Custodian Fees during the 6 month period

For further information on custodian fees, please click here.

This only applies to U.S. Brokerage Account holders.

All brokerage accounts are held under the US tax bracket of 30% withholding, which is imposed by the US tax regulator - IRS. The tax will be imposed on dividend payments and the custodian will perform the withholding automatically. This means, dividend payments are always net of tax when credited to your brokerage account with Citibank. Customers do not need to perform any tax reporting on U.S. shares.

This only applies to U.S. Brokerage Account Holders. It refers to Securities And Exchange Commission (SEC).

The federal agency created by the Securities Exchange Act of 1934 to administer that act and the Securities Act of 1933. The statues administered by the SEC are designed to promote full public disclosure and protect the investing public against fraudulent and manipulative practices in the securities markets. Generally, most issues of securities offered interstate commerce or through the mails must be registered with the SEC. (See Maloney Act, Securities Act Amendments of 1975, Securities Exchange Act of 1934).

For more information, the official website is www.sec.gov.

The Securities and Futures Act, Chapter 289 of Singapore (the "SFA") makes it an offence to engage in certain prohibited conduct in relation to securities. The prohibited conduct extends to acts within or outside Singapore, as well as acts in relation to securities listed in Singapore or elsewhere. You must familiarise yourself with the relevant provisions of the SFA (as amended from time to time) and ensure that you do not engage in such prohibited conduct when trading through Citibank Brokerage.

The prohibited conduct are:

• false trading and market rigging¹: this includes (i) creating a false or misleading appearance of active trading, (ii) engaging in transactions that do not involve any change in the beneficial ownership of securities, or (iii) engaging in fictitious transactions that maintain, inflate, depress or cause fluctuations in the market price of securities. A wash sale could create such a false or misleading appearance of active trading or with respect to the price of securities. A "wash sale" could involve a person entering multiple orders for the purchase or sale of the same securities, where his purchase order could be matched with his sale order. Another form of false trading could involve 2 customers arranging to enter purchase and sale orders which could be matched with one another on the market;
• securities market manipulation²: this refers to engaging in transactions that raise, lower, maintain or stabilise the price of securities (or that are likely to have such effect) with the intent of inducing other persons to trade in securities;
• false or misleading statements³: this refers to making false or misleading statements that induce others to trade in securities or that affect the market price of securities;
• fraudulently inducing persons to deal in securities⁴: this includes making misleading, false or deceptive statements, promises or forecasts to induce another person to deal in securities, as well as inducing another person to deal in securities by any dishonest concealment of material facts;
• employment of manipulative and deceptive devices in connection with securities trading⁵: this includes making false statements or omitting to state material facts in connection with any securities transaction;
• dissemination of information about illegal transactions⁶: this refers to making statements that the price of securities will, or is likely to, rise or fall or be maintained as a result of any transaction that the person making the statement knows involves prohibited conduct, where the person making the statement (or a person associated with such person) is also involved in the prohibited conduct; and
• insider trading⁷: (i) insider trading refers to dealing in securities or procuring another person to deal in securities whilst in possession of non-public, price-sensitive information; (ii) the communication of non-pubic, price-sensitive information to another person is also prohibited if the person communicating the information knows, or ought reasonably to know, that the recipient of the information is likely to deal in securities or procure another person to deal in securities.

Engaging in such prohibited conduct may result in you being convicted of a criminal offence, being subject to a civil penalty or being subject to civil liability.

The above does not constitute legal advice. If in doubt, you must consult your own independent legal adviser.

The SFA can be found online on the Singapore Attorney-General’s Chambers’ website at http://statutes.agc.gov.sg/.

1 Section 197 of the SFA

2 Section 198 of the SFA

3 Section 199 of the SFA

4 Section 200 of the SFA

5 Section 201 of the SFA

6 Section 202 of the SFA

7 Section 218, 219 of the SFA

Singapore Market

You can place trading orders almost 24 hours a day (Except during the daily maintenance period, between 5.30pm to 7pm). Orders placed after market closure will be placed on queue on a first come first serve basis for next trading day.

U.S. Market

You may place orders with Citibank Brokerage 24 hours a day, except during the period between 5.15am - 5.45am. Orders placed after the U.S. markets close will be placed in a queue on a first come first serve basis for the next trading day.

Hong Kong Market

You may place orders with Brokerage Officers from 8.30am - 5.00am. Orders placed after the Hong Kong market close will be placed in a queue on a first come first serve basis for the next trading day.

Singapore Market

For Singapore Market Trading Hours, please visit https://www.sgx.com/securities/trading

U.S. Market

U.S. trading hours is between 9.30am - 4.00pm (U.S. time).

This translates to Singapore Time of:

* Daylight Savings Time begins on the second Sunday in March and end on the first Sunday in November.

Hong Kong Market

Monday to Friday

Please refer to HKEX website for details.

Singapore Market:

• Ordinary stock e.g. Singtel, Singapore Airlines

U.S. Market

• Ordinary (Common) stock on Nasdaq, e.g. MSFT (Microsoft); NYSE e.g. IBM
• American Deposit Receipt (ADR), e.g. CHA, (China Telecom ADR); SHI (Sinopec Shanghai ADR)
• Exchange Traded Funds (ETF), e.g. QQQQ (Nasdaq 100 Trust), SPY(UTS SPDR TRUST)
• Over The Counter (OTC ) stocks, e.g. FNMA (Federal National Mortgage Association)

Please note that only DTC eligible US securities will be offered for trading.

Hong Kong Market

• Ordinary stock e.g. HSBC Holdings
• Exchange Traded Funds (ETF) e.g. iShares MSCI China Index ETF
• Listed Warrants

No, there is a 15-20 minute delay for all stock prices.

All trades are executed by Citigroup Global Markets or other brokerage firms and not Citibank Singapore Limited. Citibank Singapore Limited will take your instructions for transmission to such brokerage firms.

Before a "Buy" order can be accepted, Citibank Brokerage will check your Cash Trading Account for sufficient funds and earmark the full amount for settlement.

Before a "Sell" order can be accepted, your securities account is checked for sufficient sellable stock quantity.

You can use "Stock Symbol Guide" to search stock quotes by entering company name with the help of "Containing" and "Starting With" functions.

For Buy Orders, you can only place limit orders (The highest price you are willing to buy) across all markets.

For Sell Orders, you can place limit orders (The lowest price you are willing to sell) and stop loss limit orders across all markets

Market Order is available for U.S. Market sell orders only. When a Market Order for a "Sell" order is placed, the order will be partially or fully filled at the prevailing bid price. Note: The execution price may not be the same as the last traded price as stock prices are volatile and it may have moved upon execution.

For "Sell" order, the "Limit price" which you indicate will be the lowest price you want to sell your securities. As for "Buy" order, it will be the highest price you want to buy the securities.

This is the triggered price for your sell order to be sent to the market for queuing/execution.

Stop Loss Limit Order is a normal order with respect to a sale instruction (with a specified Lowest Selling Price and a pre-set Stop Loss Price) which you may place with the Singapore, U.S. and Hong Kong markets for processing during the continuous trading session on any relevant trading day.

As the last traded price is used to determine if the Stop Loss Price has been triggered, the opening price of the continuous trading session may be adopted for the earliest triggering of a stop loss order placed on the relevant trading day.

Once the order is triggered at the Stop Loss Price on any trading day, the sale instruction will be carried out at or above the Lowest Selling Price in the same way as a normal order except that any unfilled order (in whole or in part) will lapse at the end of the same trading day and will not be carried forward to the following trading day. Therefore, even if the Stop Loss price has been triggered, the stop loss order may not be executed (in whole or in part.)

Your "Good for the day" order expires at the end of the trading day. "Good till date" (GTD) order is valid up to 30 calendar days across all markets.

Remember to check your order status at the end of the trading day. If you would like to continue with a lapsed order on the next trading day, please submit a new order.

Singapore Market

No. SGX introduced reduced board lot size on 19 January 2015. Most counters listed on SGX are currently trading in lot size of 100 shares. For more information on the list of counters, please refer to SGX.com.

U.S. Market

Yes. The minimum quantity is at least 1 share.

Hong Kong Market

No. The minimum quantity is based on the lot size of the security.

Singapore Market

For Singapore Market Trading Bid size and price range, please click here.

U.S. Markets

There is no limitation on the price entered for U.S. markets orders.

Note: The price entered for securities listed on the NYSE market must be kept within 2 decimal places, otherwise it will be rejected by the exchange.

Effective 3 October 2016, the U.S. Securities and Exchange Commission ("SEC") has launched a tick size pilot test where small-cap equities will be traded in $0.05 increments. Please refer to the following website for the list of selected securities: http://www.finra.org/industry/tick-size-pilot-program-implementation-plan. Do note that orders that do not meet the above criteria will be rejected.

Hong Kong Market

Securities traded on Hong Kong exchange are subject to the following minimum bid size:

No contra trades are allowed.

After submission of orders, you may proceed to My Trades and check under Trade Status to check if the orders are open, partially filled or filled.

Note that the unexecuted portion of partially filled orders will be reflected under Trade Status Open category. All orders are issued an order reference number for tracking purposes.

You may modify or cancel orders that have not been executed. These are displayed under the Trade Status, Open orders screen. You may also call our Citibank Brokerage Hotline 6333 3223 for assistance on the navigation to modify/cancel your order online.

For Singapore and Hong Kong market orders, you can only modify new quantity to a lower value. No modification is allowed from a lower quantity to a higher value. To increase quantity, please submit a new order. For U.S. market orders, you may modify your quantity to a higher new quantity or lower value.

You may modify your price to a new higher price or lower value for all markets.

For U.S. market orders, modification or cancellation during Singapore Time, between 4.00am - 8.00am (Daylight Savings) or 5.00am - 9.00am (Standard Time) will not be accepted. Please submit your request after these timings.

Note that your original order may have been executed while your modification / cancellation request was being transmitted. Therefore, it is important to check the outstanding order screen again later to see if the order has been successfully modified or cancelled. Cancelled orders will be removed from the Trade Status screen. Note that once the order is executed, you will not be able to modify or cancel it.

Yes, your orders may be partially fulfilled, depending on your order and market situation. The normal brokerage rate applies. Full details of our fees and charges can be seen in our fee schedule.

No.

Short-selling of stocks that you don't already own is not allowed.

No. You need to transfer the securities you are holding with other security firms to Citibank Brokerage to be able to trade those securities through Citibank Brokerage. Please refer to Securities Transfers for more details on transferring.

If the counter you would like trade is not reflected on screen, please call our Citibank Brokerage Hotline at 6333 3223 for assistance.

You will receive SMS and email notifications upon successful execution of your trades. A contract note will also be mailed to you on the following business day.

Your trades and stockholding will be reflected in your monthly statement.

To transfer securities into Citibank Brokerage, you will need to:

• Provide us with an instruction and details of your existing brokerage firm / depository agent by completing the Security Transfer Form.
• Initiate the transfer process by providing an instruction and Citibank Brokerage Custodian details to your existing brokerage firm / depository agent.

If you have further queries, please contact our CitiPhone Hotline at (65) 6225 5225.

Depending on your securities firm handing over the instruction to us, it may take at least 1 to 2 weeks from the time the instruction is given to your other securities firm, to release the securities

To transfer securities out of Citibank Brokerage, you will need to:

• Initiate the transfer process by providing us with an instruction and the details of your other brokerage firm / depository agent by completing the Security Transfer Form.
• To facilitate the transfer, please provide Citibank Brokerage Custodian details (as stated above) to your other brokerage firm / depository agent.

If you have further queries, please contact our CitiPhone Hotline at (65) 6225 5225.

Complete both the Security Transfer Form and CDP Request for Transfer of Securities Form. Submit both forms to Citibank.

Singapore Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+2 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+2, and the funds will be available for use on the following business day.

U.S. Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+1 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+1, and the funds will be available for use on the following business day.

Hong Kong Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Brokerage Cash Account on T+2 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Brokerage Cash Account on T+2, and the funds will be available for use on the following business day.

Singapore Market

If you buy securities denominated in USD, your trade will be settled in USD. For securities purchased in SGD and other currencies, your trade will be settled in SGD.

U.S. Market

You trade will be settled in USD.

Hong Kong Market

You trade will be settled in HKD.

You need to fund your Brokerage Cash Account before you can begin trading. You can fund your account via:

• Online funds transfer from another Citibank account or another bank
• Check deposit (simply write your brokerage cash account number behind the check)
• Inbound Funds Transfer Inbound Funds Transfer (This is applicable only if you have opened a SGD Brokerage Cash Account)
• Cash deposit at Citibank Branches and Cash Deposit Machines

No.

Notifications of upcoming and effective corporate actions are delivered as a courtesy in an effort to provide information which we believe may be of note to our customers. All information is supplied on a best-efforts basis and as such, Citibank cannot guarantee the timeliness nor accuracy of the information. At times, terms of an offer may change without new information being provided to customers. It is the customer's responsibility to ensure they have reviewed all corporate action terms with an external party, such as company websites or news releases, prior to making any trading decision.

Types of corporate action - each corporate will be identified to be either a mandatory event (those issues where no action is required from a shareholder) or a voluntary event (those actions where a shareholder may elect from a series of options).

Corporate action types

Mandatory events - Citibank does not send any general notification to account holders for Mandatory events.
Voluntary events - It is the customer's responsibility to check with an external party, such as company websites or news releases, for any corporate action announcements. As a courtesy, Citibank may review the terms of the offer and will on a best-efforts basis send eligible shareholders an eMail informing them of the corporate action. Customers may submit their election directly through Citibank Online, Mobile App or their Relationship Managers.

Note: All communications to customers on corporate actions will be in English. Citibank does not provide translation services to any other languages.

Yes, you will receive a letter from Citibank. Once the payout is settled, it will be credited into your Brokerage Cash Account. The payout will also be indicated on your monthly statement.

Yes, you will receive a letter from Citibank with regards to the corporate action of the securities that you hold. The letter will be sent after the adjustments have been made. The adjustments will also be indicated on your monthly statement.

Please note that "Sell" orders of the respective securities can only be placed after the adjustments have been settled and reflected on your Cash Securities Account. The crediting of the corporate action entitlements are subject to receipt of confirmation of our custodian. The timing may vary depending on the nature of the corporate action and may be after the effective date of the corporate action. For assistance, please call our Citibank Brokerage Hotline at 6333 3223.