CITIBANK BROKERAGE

Trading online.

Potential opportunities.

Trading online. Potential opportunities.

Trade at low commission rates and benefit from a suite of features designed to meet your trading needs. Seize opportunities in the U.S., Singapore and Hong Kong markets with Citibank Brokerage.

Benefits

Trade and Bank Effortlessly

Trade at low commission rates
No charges for corporate action and dividend handling
Trade conveniently via Citibank Online, Citi Mobile or our Phone Trading platforms
Buy and sell securities in the U.S., Singapore and Hong Kong markets easily
Manage individual and/or joint investments within a single login
Monitor your trades and the markets effortlessly with email and SMS alerts
Earn interest* on your Cash Trading Account balance
Open an account with no minimum deposit or balance required

Features

Multiple accounts capability
Integration of Citibank Brokerage accounts and other Citibank accounts
"Good till Date" instructions available for U.S., Singapore and Hong Kong markets
Email and SMS alerts
Direct Crediting Service (DCS) is available for Singapore-dollar dividend payments or other cash distributions
"Stop Loss Limit Order" function
More technical tools for charting and analysis purposes

* For USD Cash Trading Account, the minimum balance to earn interest is USD 5,000. For SGD Cash Trading Account, the minimum balance to earn interest is SGD 1. For HKD Cash Trading Account, the account is not interest bearing. Please note that interest rates are subject to the bank's periodic review and may change without prior notice.

How to Apply

Apply for a Brokerage Account

Eligibility:

  • Singapore Citizen, Singapore Permanent Resident or employment pass holders
  • Aged 21 years old and above
  • Non-U.S. persons

How do you apply?

We would like to inform you that effective 18 July 2016, any shares listed on the Singapore Exchange Securities Trading Ltd ("Singapore shares") purchased via Citibank Brokerage Account will be held internally with Citibank and will no longer be custodised in client individual account with Central Depository Pte. Ltd. ("CDP"). For more information, please click on the following FAQs.

If you are an existing customer, please complete this brokerage account opening form and submit in person at any of our Branches.

If you are a new customer or only holding Citibank Credit Card / Ready Credit, please complete this brokerage account opening form and submit in person at any of our Branches.

Important Links:

*For Securities transfers, please complete the following forms:

In addition, required only for transfer of Singapore shares from CDP, please also complete the following:

  • CDP 4.2 Form
    • Need help applying?

      Click here to submit your particulars and we will be in touch with you.
      Call our CitiPhone Hotline at (65) 6225 5225 to find out more or request for a set of the application forms to be mailed to you.
      Visit any of our Branches.
HOW TO TRADE

Trading with ease via three platforms:

Citibank Online

Begin trading in 4 easy steps:

  • Login to Citibank Online with your Single User ID and password.
  • Scroll over investments and select Citibank Brokerage.
  • Key in your One-Time PIN (OTP) when prompted.
  • Click on "Trade Now" to begin trading.

Citi Mobile

Trade on the go:

  • Login to Citi Mobile with your Single User ID and password and start trading on the go.
  • Key in your One-Time Pin (OTP).
  • Click on the "Citibank Brokerage" icon and select "Trade Now" to begin trading.

Brokerage Officers

For general brokerage enquiries, call our CitiPhone Hotline at (65) 6225 5225.

For placing phone orders, call our Brokerage Officers:

  • (65) 6333 3223
  • 8:30am to 5:00am (Singapore Time)
  • Mondays to Fridays.
FAQs

Click on    to expand and on    to minimise the details.

Citibank Brokerage gives you the ability to trade anytime in the U.S., Hong Kong and Singapore markets, offering you an easy to access interface to ensure you can transact securely and easily. Moreover, you will be given access to market and company news to assist your investment decisions. Dedicated to availing you with an extensive range of resources, we invite you to trade with Citibank Brokerage and start investing the smart way!

You can trade in NYSE, NASDAQ, AMEX, HKEX and SGX markets.

Citibank Online

This online service is available 24/7. Simply login to Citibank Online to trade securities listed on U.S., Singapore and Hong Kong exchanges.

Citibank Brokerage Hotline at 6333 3223

This service is available from Mondays to Fridays, 8.30am to 5.00am. Call our Brokerage Officers to trade securities listed on U.S., Singapore and Hong Kong markets.For general brokerage enquiries, call our CitiPhone Hotline at (65) 6225 5225.

Citi Mobile

Trade and track your portfolio on the go! Available 24/7, all you need to do is login using Citi Mobile; and you can easily trade securities listed on U.S., Singapore and Hong Kong exchanges.

Our Citibank Brokerage Hotline service provides you with a complementary channel to trade in addition to Citibank Online. You can call our Brokerage Officers at 6333 3223 to place phone orders for U.S., Hong Kong and Singapore markets.

The commission charges are applicable for phone orders. Full details of our fees and charges can be seen in our Charges tab.

Citibank Brokerage Hotline service is available Mondays to Fridays, from 8.30am to 5.00am.

Note: Phone orders confirmed and executed cannot be modified or cancelled. Only good for the day orders are accepted for phone orders.

Account(s) can only be opened for Singapore citizens, Singapore permanent residents, or employment pass holders, who are aged 21 years and above. Applicant should not be an undischarged bankrupt nor have any delinquent records with any stock broking houses in Singapore. We are not able to accept applications for Corporate, Power-of-Attorney and "In-Trust-For" accounts.

Citibank Brokerage services are not available to U.S. persons.

To apply for Citibank Brokerage account or for assistance, kindly contact us via one of the following methods:

  • Online
  • CitiPhone Hotline
    • Call our CitiPhone Hotline at (65) 6225 5225 to find out more or request for a set of the application forms to be mailed to you.
  • Branches
    • Visit us at any of our Branches.

We will establish a Cash Trading Account (settlement account) and a Cash Securities Account (stockholding account).

Yes you can. There is no limit to the number of stock trading accounts you can have.

Yes, you can open individual and joint Citibank Brokerage accounts.

To apply for an account to trade in a new market, please contact our CitiPhone Hotline at (65) 6225 5225 for assistance.

You can download the W-8Ben form or call CitiPhone Hotline at (65) 6225 5225. For your convenience, you can to download the business reply envelope to mail the W-8Ben form to us.

No, you only need to submit once. If the new account has a joint holder, he/she will need to submit a W-8Ben Form.

An SMS and email will be sent to you once your brokerage account is activated.

If you are an existing banking customer, your new brokerage account will be linked to your existing ATM card and PIN. If you would like to apply for a new PIN.

If you are a new customer, an ATM card and PIN will be sent to you by post in separate mailers.

Yes. You will receive your remaining cash balances. However, if you close your account within the first 6 months, an administration fee of SGD50 is applicable. For USD Cash Trading Account, custodian fees will also be applicable.

Yes. For USD Cash Trading Account, the minimum balance to earn interest is USD 5,000. For SGD Cash Trading Account, the minimum balance to earn interest is SGD 1. For HKD Cash Trading Account, the account is not interest bearing.

You can withdraw funds from your Cash Trading Account via Citibank's ATMs. Currency withdrawn from the ATM will be in the currency of the domicile country subject to FX charges. You can also withdraw your funds over the counter.

Note: An ATM card for cash withdrawal will be issued upon successful account opening.

To check your funds available for trading, simply login and refer to your Account Summary. Alternatively, you may click on "Brokerage Services" on the left navigation bar after you login, select "Account Information" on the top navigation. The amount stated under "Available Funds" reflects the amount of funds you have available for trading.

Yes, once your new account is established, you can choose it from your list of accounts. All the relevant account information such as portfolio and transaction details will be displayed accordingly.

The "Buy" order will not be accepted if you do not have sufficient funds. Your orders have to be fully funded. The total value of your "Buy" order, including charges, will be earmarked in your Cash Trading Account at the point of order entry.

The balance reflected on Account Summary includes "Hold" amounts of your successfully executed orders. The balance reflected on Trade Now excludes the "Hold" amounts.

Please note that Cash Trading Account balance reflected on Account Summary is based on balance at the point of login. This balance does not reflect orders executed during the login session. To view real-time balance of Cash Trading Account, please refer to Account Info. The balances reflected on Account Summary will be updated on your next login.

The security balance reflected on the Account Summary and Portfolio page differs as Portfolio figures are computed based on real-time pricing.

Receivables are sales proceeds from your successfully executed "Sell" orders. You can use receivables to fund your "Buy" orders.

Receivables can be used to fund "Buy" orders from "Sell" order successfully executed on Trade day (T) and the next 3 working days (T+3). The Receivables amount will be credited into your Cash Trading Account after 9.00pm, Singapore Time, on the fourth day (T+3).

You can view the Receivables balance from either Portfolio or Trade Now.

Only the 80 most recent transactions within any date range will be reflected.

You can view your portfolio under "My portfolio" hyperlink in "Trade Now" page or "Portfolio" Tab under "My Account"

Full details of our fees and charges can be seen in our Charges tab.

Custodian fees apply to the stockholdings in your account(s). It is charged semi-annually on 30 June for the period of January to June, and 31 December for the period of July to December.

US and HK Market

The fees apply at a rate of 0.01% of your monthly average stockholding balance, up to a maximum of USD 100 for U.S. market stockholding and/or HKD 600 for Hong Kong market stockholdings, for each account.

Singapore Market

The fees apply at a rate of 0.02% of your monthly average stockholding balance, up to a maximum of SGD 100 for SG market stockholding, for each account.

Computation of custodian fees

Monthly average stockholding balance = Sum of daily stockholding balance / Number of days in the month

Custodian fees = Sum of the monthly average during the 6 months, up to a maximum of USD 100

Example

Average Stockholding Balance Custodian Fee
July 0 USD 0
August 100,000 USD 10
September 50,000 USD 5
October 0 USD 0
November 20,000 USD 2
December 20,000 USD 2
Custodian Fee USD 19

Custodian fees charged at the end of the 6 months is USD 19.

This only applies to U.S. Brokerage Account holders.

All brokerage accounts are held under the US tax bracket of 30% withholding, which is imposed by the US tax regulator - IRS. The tax will be imposed on dividend payments and the custodian will perform the withholding automatically. This means, dividend payments are always net of tax when credited to your brokerage account with Citibank. Customers do not need to perform any tax reporting on U.S. shares.

This only applies to U.S. Brokerage Account Holders. It refers to Securities And Exchange Commission (SEC).

The federal agency created by the Securities Exchange Act of 1934 to administer that act and the Securities Act of 1933. The statues administered by the SEC are designed to promote full public disclosure and protect the investing public against fraudulent and manipulative practices in the securities markets. Generally, most issues of securities offered interstate commerce or through the mails must be registered with the SEC. (See Maloney Act, Securities Act Amendments of 1975, Securities Exchange Act of 1934).

For more information, the official website is www.sec.gov.

The Securities and Futures Act, Chapter 289 of Singapore (the "SFA") makes it an offence to engage in certain prohibited conduct in relation to securities. The prohibited conduct extends to acts within or outside Singapore, as well as acts in relation to securities listed in Singapore or elsewhere. You must familiarise yourself with the relevant provisions of the SFA (as amended from time to time) and ensure that you do not engage in such prohibited conduct when trading through Citibank Brokerage.

The prohibited conduct are:

  • false trading and market rigging1: this includes (i) creating a false or misleading appearance of active trading, (ii) engaging in transactions that do not involve any change in the beneficial ownership of securities, or (iii) engaging in fictitious transactions that maintain, inflate, depress or cause fluctuations in the market price of securities. A wash sale could create such a false or misleading appearance of active trading or with respect to the price of securities. A "wash sale" could involve a person entering multiple orders for the purchase or sale of the same securities, where his purchase order could be matched with his sale order. Another form of false trading could involve 2 customers arranging to enter purchase and sale orders which could be matched with one another on the market;
  • securities market manipulation2: this refers to engaging in transactions that raise, lower, maintain or stabilise the price of securities (or that are likely to have such effect) with the intent of inducing other persons to trade in securities;
  • false or misleading statements3: this refers to making false or misleading statements that induce others to trade in securities or that affect the market price of securities;
  • fraudulently inducing persons to deal in securities4: this includes making misleading, false or deceptive statements, promises or forecasts to induce another person to deal in securities, as well as inducing another person to deal in securities by any dishonest concealment of material facts;
  • employment of manipulative and deceptive devices in connection with securities trading5: this includes making false statements or omitting to state material facts in connection with any securities transaction;
  • dissemination of information about illegal transactions6: this refers to making statements that the price of securities will, or is likely to, rise or fall or be maintained as a result of any transaction that the person making the statement knows involves prohibited conduct, where the person making the statement (or a person associated with such person) is also involved in the prohibited conduct; and
  • insider trading7: (i) insider trading refers to dealing in securities or procuring another person to deal in securities whilst in possession of non-public, price-sensitive information; (ii) the communication of non-pubic, price-sensitive information to another person is also prohibited if the person communicating the information knows, or ought reasonably to know, that the recipient of the information is likely to deal in securities or procure another person to deal in securities.

Engaging in such prohibited conduct may result in you being convicted of a criminal offence, being subject to a civil penalty or being subject to civil liability.

The above does not constitute legal advice. If in doubt, you must consult your own independent legal adviser.

The SFA can be found online on the Singapore Attorney-General’s Chambers’ website at http://statutes.agc.gov.sg/.


1 Section 197 of the SFA

2 Section 198 of the SFA

3 Section 199 of the SFA

4 Section 200 of the SFA

5 Section 201 of the SFA

6 Section 202 of the SFA

7 Section 218, 219 of the SFA

Singapore Market

You can place trading orders almost 24 hours a day (Except during the daily maintenance period, between 5.30pm to 7pm). Orders placed after market closure will be placed on queue on a first come first serve basis for next trading day.

U.S. Market

You may place orders with Citibank Brokerage 24 hours a day, except during the period between 5.15am - 5.45am. Orders placed after the U.S. markets close will be placed in a queue on a first come first serve basis for the next trading day.

Hong Kong Market

You may place orders with Brokerage Officers from 8.30am - 5.00am. Orders placed after the Hong Kong market close will be placed in a queue on a first come first serve basis for the next trading day.

Singapore Market

With effect from 1 August 2011, trading sessions are held daily from Mondays to Fridays between 9.00am to 5.00pm.

Trading Hours (with effect from 1 August 2011) 9.00am to 5.00pm
Pre-Open 8.30am to 8.59am
Non-Cancel (with effect from 26 September 2011) 8.58am to 8.59am
5.04pm to 5.05pm
Pre-Close 5.05pm to 5.06pm
Close 5.06pm

* For half-day trading, Non-Cancel and Pre-Close phases will start and end any time from 12.34pm to 12.35pm.

There is no trading on Singapore public holidays. For more information, please visit www.sgx.com

U.S. Market

U.S. trading hours is between 9.30am - 4.00pm (U.S. time).

This translates to Singapore Time of:

Daylight Savings Time* 9.30pm to 4.00am
Standard Time 10.30pm to 5.00am

* Daylight Savings Time begins on the second Sunday in March and end on the first Sunday in November.

Hong Kong Market

Monday to Friday

Auction Order (Pre-opening Session) 9.00am to 9.30am
Normal Order (Continuous Trading Session) 9.30am to 12:00pm
1.00pm to 4.00pm
1-Jan-15 Thursday New Year's Day
19-Jan-15 Monday Martin L. King Day
16-Feb-15 Monday Presidents' Day
3-Apr-15 Friday Good Friday
25-May-15 Monday Memorial Day
3-Jul-15 Friday Independence Day
7-Sep-15 Monday Labor Day
26-Nov-15 Thursday Thanksgiving Day
25-Dec-15 Friday Christmas Day
1-Jan-15 Thursday New Year's Day
19-Feb-15 Thursday Chinese New Year
20-Feb-15 Friday Chinese New Year
3-Apr-15 Friday Good Friday
1-May-15 Friday Labour Day
1-Jun-15 Monday Vesak Day
17-Jul-15 Friday Hari Raya Puasa
7-Aug-15 Friday SG50 Public Holiday
9-Aug-15 Sunday National Day
10-Aug-15 Monday Day after National Day
24-Sep-15 Thursday Hari Raya Haji
10-Nov-15 Tuesday Deepavali
25-Dec-15 Friday Christmas Day
1-Jan-15 Thursday New Year's Day
19-Feb-15 Thursday Lunar New Year
20-Feb-15 Friday Day After Lunar New Year
3-Apr-15 Friday Good Friday
6-Apr-15 Monday Day After Ching Ming
7-Apr-15 Tuesday Day After Easter Mon
1-May-15 Friday Labour Day
25-May-15 Monday Buddha's Birthday
1-Jul-15 Wednesday Sar Establishment Day
28-Sep-15 Monday Day After Mid-autumn
1-Oct-15 Thursday National Day
21-Oct-15 Wednesday Chung Yeung Festival
25-Dec-15 Friday Christmas Day
1-Jan-16 Friday New Year's Day
18-Jan-16 Monday Martin L. King Day
15-Feb-16 Monday President's Day
25-Mar-16 Friday Good Friday
30-May-16 Monday Memorial Day
4-Jul-16 Monday Independence Day
5-Sep-16 Monday Labor Day
24-Nov-16 Thursday Thanksgiving Day
26-Dec-16 Monday Day after Christmas Day
1-Jan-16 Friday New Year's Day
8-Feb-16 Monday Chinese New Year
9-Feb-16 Tuesday Chinese New Year
25-Mar-16 Friday Good Friday
2-May-16 Monday Day after Labor Day
6-Jul-16 Wednesday Hari Raya Puasa
9-Aug-16 Tuesday National Day
12-Sep-16 Monday Hari Raya Haji
26-Dec-16 Monday Day after Christmas Day
1-Jan-16 Friday New Year's Day
8-Feb-16 Monday Lunar New Year
9-Feb-16 Tuesday Second Day after Lunar New Year
10-Feb-16 Wednesday Third Day after Lunar New Year
25-Mar-16 Friday Good Friday
28-Mar-16 Monday Easter Monday
4-Apr-16 Monday Ching Ming Festival
2-May-16 Monday Day after Labor Day
9-Jun-16 Thursday Tuen Ng Festival
1-Jul-16 Friday SAR Establishment Day
16-Sep-16 Monday Day after Mid-Autumn
10-Oct-16 Monday Day after Chung Yeung Festival
26-Dec-16 Monday First Weekday after Christmas Day
27-Dec-16 Tuesday Second Weekday after Christmas Day

Singapore Market:

  • Ordinary stock e.g. S12 (Sing Tel, Lot size 1000), S15 (Sing Tel, lot size 100), S55 (Singapore Airlines)

U.S. Market

  • Ordinary (Common) stock on Nasdaq, e.g. MSFT (Microsoft);NYSE e.g. IBM
  • American Deposit Receipt (ADR), e.g. CHA, (China Telecom ADR);SHI (Sinopec Shanghai ADR)
  • Exchange Traded Funds (ETF), e.g. QQQQ (Nasdaq 100 Trust),SPY(UTS SPDR TRUST)
  • Over The Counter (OTC ) stocks, e.g. FNMA (Federal National Mortgage Association)

Please note that only DTC eligible US securities will be offered for trading.

Hong Kong Market

  • Ordinary stock e.g. 00001 (Cheung Kong), 00005 (HSBC Holdings)
  • Exchange Traded Funds (ETF) e.g. 2801 (iShares MSCI China Index ETF)
  • Listed Warrants

Yes. Our real time price feeds ensure that you get up to date stock quotes.

All trades are executed by Citigroup Global Markets or other brokerage firms and not Citibank Singapore Limited. Citibank Singapore Limited will take your instructions for transmission to such brokerage firms.

Before a "Buy" order can be accepted, Citibank Brokerage will check your Cash Trading Account for sufficient funds and earmark the full amount for settlement.

Before a "Sell" order can be accepted, your securities account is checked for sufficient sellable stock quantity.

You can use "Stock Symbol Guide" to search stock quotes by entering company name with the help of "Containing" and "Starting With" functions.

For Buy Orders, you can only place limit orders (The highest price you are willing to buy) across all markets.

For Sell Orders, you can place limit orders (The lowest price you are willing to sell) and stop loss limit orders across all markets

Market Order is available for U.S. Market sell orders only. When a Market Order for a "Sell" order is placed, the order will be partially or fully filled at the prevailing bid price. Note: The execution price may not be the same as the last traded price as stock prices are volatile and it may have moved upon execution.

For "Sell" order, the "Limit price" which you indicate will be the lowest price you want to sell your securities. As for "Buy" order, it will be the highest price you want to buy the securities.

This is the triggered price for your sell order to be sent to the market for queuing/execution.

Stop Loss Limit Order is a normal order with respect to a sale instruction (with a specified Lowest Selling Price and a pre-set Stop Loss Price) which you may place with the Singapore, U.S. and Hong Kong markets for processing during the continuous trading session on any relevant trading day.

As the last traded price is used to determine if the Stop Loss Price has been triggered, the opening price of the continuous trading session may be adopted for the earliest triggering of a stop loss order placed on the relevant trading day.

Once the order is triggered at the Stop Loss Price on any trading day, the sale instruction will be carried out at or above the Lowest Selling Price in the same way as a normal order except that any unfilled order (in whole or in part) will lapse at the end of the same trading day and will not be carried forward to the following trading day. Therefore, even if the Stop Loss price has been triggered, the stop loss order may not be executed (in whole or in part.)

Your "Good for the day" order expires at the end of the trading day. "Good till date" (GTD) order is valid up to 30 calendar days across all markets.

Remember to check your order status at the end of the trading day. If you would like to continue with a lapsed order on the next trading day, please submit a new order.

Singapore Market

From 19 January 2015, SGX introduces reduced board lot size. Most counters listed on SGX will be trading at 100 shares. For more information on the list of counters, please refer to SGX.com.

U.S. Market

Yes, the minimum quantity is at least 1 share, except for HOLDRS, which trades in round lots of 100 shares. Orders that are not in round lots will be rejected by the exchange. Please click here for the list of HOLDRS.

Hong Kong Market

No. The minimum quantity is based on the lot size of the security.

Singapore Market

Yes, the table below shows the bid size and price range of SGX (with effect from 4 July 2011).

Products Price Range (SGD) Bid Size (SGD) Bid Range
Securities^ Below 0.20

0.20 to 1.99

2.00 and above
0.001

0.005

0.01
+/- 20
Debentures All 0.01 or 0.001 (Determined by SGX-ST) +/- 30

^ Excludes Exchange Traded Funds (ETF), bonds, loan stocks; and securities traded in Hong Kong Dollar (HKG) and Japanese Yen (JPY). SGX will determine the minimum bid structure for these products.

U.S. Markets

There is no limitation on the price entered for U.S. markets orders.

Note: The price entered for securities listed on the NYSE market must be kept within 2 decimal places, otherwise it will be rejected by the exchange.

Hong Kong Market

Securities traded on Hong Kong exchange are subject to the following minimum bid size:

Share Price (HKD) Bid Size (HKD)
0.01 to 0.25 0.001
0.25 to 0.5 0.005
0.5 to 10 0.01
10 to 20 0.02
20 to 100 0.05
100 to 200 0.1
200 to 500 0.2
500 to 1,000.00 0.5
1,000.00 to 2,000.00 1
2,000.00 to 5,000.00 2
5,000.00 to 9,995.00 5

No contra trades are allowed.

After submission of orders, you may proceed to My Trades and check under Trade Status to check if the orders are open, partially filled or filled.

Note that the unexecuted portion of partially filled orders will be reflected under Trade Status Open category. All orders are issued an order reference number for tracking purposes.

You may modify or cancel orders that have not been executed. These are displayed under the Trade Status, Open orders screen. You may also call our Citibank Brokerage Hotline 6333 3223 for assistance on the navigation to modify/cancel your order online.

For Singapore and Hong Kong market orders, you can only modify new quantity to a lower value. No modification is allowed from a lower quantity to a higher value. To increase quantity, please submit a new order. For U.S. market orders, you may modify your quantity to a higher new quantity or lower value.

You may modify your price to a new higher price or lower value for all markets.

For U.S. market orders, modification or cancellation during Singapore Time, between 4.00am - 8.00am (Daylight Savings) or 5.00am - 9.00am (Standard Time) will not be accepted. Please submit your request after these timings.

Note that your original order may have been executed while your modification / cancellation request was being transmitted. Therefore, it is important to check the outstanding order screen again later to see if the order has been successfully modified or cancelled. Cancelled orders will be removed from the Trade Status screen. Note that once the order is executed, you will not be able to modify or cancel it.

Yes, your orders may be partially fulfilled, depending on your order and market situation. The normal brokerage rate applies. Full details of our fees and charges can be seen in our fee schedule.

Short-selling of stocks that you don't already own is not allowed.

No. You need to transfer the securities you are holding with other security firms to Citibank Brokerage to be able to trade those securities through Citibank Brokerage. Please refer to Securities Transfers for more details on transferring.

If the counter you would like trade is not reflected on screen, please call our Citibank Brokerage Hotline at 6333 3223 for assistance.

You will receive SMS and email notifications upon successful execution of your Hong Kong market trades. A contract note will also be mailed to you on the following business day.

Your trades and stockholding will be reflected in your monthly statement.

To transfer securities into Citibank Brokerage, you will need to:

  • Provide us with an instruction and details of your existing brokerage firm / depository agent by completing the Security Transfer Form.
  • Initiate the transfer process by providing an instruction and Citibank Brokerage Custodian details to your existing brokerage firm / depository agent.
Citibank Brokerage U.S. Custodian Details
Custodian Name Global Securities Services, Citibank N.A., New York
Custody Account Name Citibank Singapore Limited
Custody Account No. 96761
DTC Participant Code Citibank #908
Contact Details 3 Changi Business Park Crescent
#08-00
Singapore 486026
Attn: Brokerage AO Team
Citibank Brokerage Hong Kong Custodian Details
Custodian Name Citibank, N.A., Hong Kong
Custody Account Name Citibank Singapore Limited - GCB
Custody Account No. 9618190000
CCASS ID C00010
Citibank Brokerage Singapore Custodian Details:
Custodian Name Citibank N.A. Singapore
Custody Account Name Citibank Nominees Singapore Pte Ltd
Custody Account Number 862576
DTC participant Code 551
Contact Details 3 Changi Business Park Crescent
#08-00
Singapore 486026
Attn: EIO Settlement

If you have further queries, please contact our CitiPhone Hotline at (65) 6225 5225.

Depending on your securities firm handing over the instruction to us, it may take at least 1 to 2 weeks from the time the instruction is given to your other securities firm, to release the securities

To transfer securities out of Citibank Brokerage, you will need to:

  • Initiate the transfer process by providing us with an instruction and the details of your other brokerage firm / depository agent by completing the Security Transfer Form.
  • To facilitate the transfer, please provide Citibank Brokerage Custodian details (as stated above) to your other brokerage firm / depository agent.
  • Shares transfer out fees
    US Shares: US $30 per counter
    HK Shares: HK $200 per counter
    SG Shares:
    To CDP *S$10.00 per counter – subjected to GST
    Sub-account to Sub-account Transfer Fee S$30 per counter - subjected to GST

    *CDP will impose additional charges. Transfer fee applies to all transfer of Singapore shares between CDP and Citibank. For details please see CDP fee schedule on CDP website:
    https://www1.cdp.sgx.com/sgx-cdp-web/static/cdpServices_anchoring?lang=en&location=transfer-of-securities

    The Cash Trading Account(s) and Cash Security Account will only be closed when the securities have been transferred out of Citibank Brokerage.

If you have further queries, please contact our CitiPhone Hotline at (65) 6225 5225.

Singapore Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Cash Trading Account on T+3 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Cash Trading Account on T+3, and the funds will be available for use on the following business day.

U.S. Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Cash Trading Account on T+3 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Cash Trading Account on T+3, and the funds will be available for use on the following business day.

Hong Kong Market

Buy Orders: Funds required for the purchase will be earmarked on trade date and debited from the Cash Trading Account on T+2 by midnight (Singapore Time).

Sell Orders: Proceeds from sales will be credited into the Cash Trading Account on T+2, and the funds will be available for use on the following business day.

Singapore Market

If you buy securities denominated in USD, your trade will be settled in USD. For securities purchased in SGD and other currencies, your trade will be settled in SGD.

U.S. Market

You trade will be settled in USD.

Hong Kong Market

You trade will be settled in HKD.

You need to fund your Cash Trading Account before you can begin trading. You can fund your account via:

  • Online funds transfer from another Citibank account or another bank
  • Check deposit (simply write your cash trading account number behind the check)
  • Inbound Funds Transfer Inbound Funds Transfer (This is applicable only if you have opened a SGD Cash Trading Account)
  • Cash deposit at Citibank Branches and Cash Deposit Machines

Notifications of upcoming and effective corporate actions are delivered as a courtesy in an effort to provide information which we believe may be of note to our customers. All information is supplied on a best-efforts basis and as such, Citibank cannot guarantee the timeliness nor accuracy of the information. At times, terms of an offer may change without new information being provided to customers. It is the customer's responsibility to ensure they have reviewed all corporate action terms with an external party, such as company websites or news releases, prior to making any trading decision.

Types of corporate action - each corporate will be identified to be either a mandatory event (those issues where no action is required from a shareholder) or a voluntary event (those actions where a shareholder may elect from a series of options).

Corporate action types

Mandatory events - Citibank does not send any general notification to account holders for Mandatory events.
Voluntary events - It is the customer's responsibility to check with an external party, such as company websites or news releases, for any corporate action announcements. As a courtesy, Citibank may review the terms of the offer and will on a best-efforts basis send eligible shareholders an eMail informing them of the corporate action. Customers may submit their election directly through their Relationship Managers.

Note: All communications to customers on corporate actions will be in English. Citibank does not provide translation services to any other languages.

Yes, you will receive a letter from Citibank. Once the payout is settled, it will be credited into your Cash Trading Account. The payout will also be indicated on your monthly statement.

Yes, you will receive a letter from Citibank with regards to the corporate action of the securities that you hold. The letter will be sent after the adjustments have been made. The adjustments will also be indicated on your monthly statement.

Please note that "Sell" orders of the respective securities can only be placed after the adjustments have been settled and reflected on your Cash Securities Account. The crediting of the corporate action entitlements are subject to receipt of confirmation of our custodian. The timing may vary depending on the nature of the corporate action and may be after the effective date of the corporate action. For assistance, please call our Citibank Brokerage Hotline at 6333 3223.

Click here to view the corporate announcements of all markets.

Click here to view the Suspended stocks of U.S and Hong Kong Markets.

Charges
Securities Trading in USD Internet/Mobile Rate Phone Rate
Min. commission (per contract) USD 29 USD 50
Below USD 50,000 0.35% 0.50%
USD 50,000 and above 0.30% 0.50%
SEC Charge
Sell transactions only 0.00218% of the trade amount (with effect from 16 Feb 2016)
Real Time Data Feeds
Charge NIL
Custodian Fees
Custodian fees apply at a rate of 0.01% of your monthly average stockholding balance, up to a maximum of USD 100 every six months.
Corporate Actions
Dividend NIL
Bonus NIL
Bonus & Dividend NIL
Bonus & Dividend with ratio NIL
Takeover for cash NIL
Stock Merge NIL
Stock Split NIL
Rights NIL
Share Transfers
Transfer In of shares NIL*
Transfer Out of shares USD 30 per counter
Inactive account charges NIL

*Securities held under Direct Registration System (DRS) will be charged USD 75 per counter.

Prevailing GST applies to the U.S. market brokerage fees.

Securities Trading in SGD Internet/Mobile Rate Phone Rate
Min. commission (per contract) SGD 28 SGD 50
Below SGD 50,000 0.25% 0.50%
SGD 50,000 to SGD 100,000 0.20% 0.50%
Above SGD 100,000 0.18% 0.40%
Securities Trading in USD Internet/Mobile Rate Phone Rate
Min. commission (per contract) USD 28 USD 38
Below USD 30,000 0.25% 0.50%
USD 30,000 to USD 60,000 0.20% 0.50%
Above USD 60,000 0.18% 0.40%
Securities Trading in HKD Internet/Mobile Rate Phone Rate
Min. commission (per contract) HKD 200 HKD 280
Below HKD 250,000 0.25% 0.50%
HKD 250,000 to HKD 500,000 0.20% 0.50%
Above HKD 500,000 0.18% 0.40%
Securities Trading in AUD Internet/Mobile Rate Phone Rate
Min. commission (per contract) AUD 14 AUD 22
Below AUD 55,000 0.25% 0.28%
AUD 55,000 to AUD 110,000 0.20% 0.25%
Above AUD 110,000 0.18% 0.20%
Securities Trading in JPY Internet/Mobile Rate Phone Rate
Min. commission (per contract) JPY 1,200 JPY 2,000
Below JPY 3,150,000 0.25% 0.28%
JPY 3,150,000 to JPY 6,300,000 0.20% 0.25%
Above JPY 6,300,000 0.18% 0.20%
Securities Trading in GBP Internet/Mobile Rate Phone Rate
Min. commission (per contract) GBP 10 GBP 14
Below GBP 15,500 0.25% 0.28%
GBP 15,500 to GBP 31,000 0.20% 0.25%
Above GBP 31,000 0.18% 0.20%
Other Fees and Charges
Custodian Fee Custodian fees apply at a rate of 0.02% of your monthly average stockholding balance, up to a maximum of SGD100 every 6 months. Prevailing GST applies
*Share Transfers
CDP External Counterparty
Transfer In of shares +No Charge No Charge
Transfer Out of shares +SGD10 Per counter SGD30 Per Counter

* Prevailing GST applies to Singapore Share Transfer fees

+ CDP will impose additional charges. Transfer fee applies to all transfer of Singapore shares between CDP and Citibank. For details please see CDP fee schedule on CDP website:
https://www1.cdp.sgx.com/sgx-cdp-web/static/cdpServices_anchoring?lang=en&location=transfer-of-securities

Other Charges for Singapore Market

  • Effective 1 June 2014, there is a clearing fee of 0.0325% charged by SGX on the trade value.
  • There is a SGX Trading Access Fee of 0.0075% charged by SGX on the trade value.
  • Prevailing GST applies to the brokerage rates, CDP Clearing Fee and SGX Trading Access Fee.
Securities Trading in HKD Internet/Mobile Rate Phone Rate
Min. commission (per contract) HKD 120 HKD 180
Below HKD 300,000 0.30% 0.50%
HKD 300,000 and above 0.20% 0.50%
Other Fees and Charges
Stamp Duty 0.10% of contract value
Transaction Levy 0.0027% of contract value
Trading Fee 0.005% of contract value
Custodian fees 0.02% of your monthly average stockholding balance, up to maximum of HKD 600 every six months
Share Transfers2
Transfer In of shares NIL
Transfer Out of shares HKD 200 per counter

Other Charges for Hong Kong Market

  • Prevailing GST applies to the Hong Kong market brokerage fees.
  • Stamp Duty of 0.10% of contract value applies for change in beneficial owner transfers.

Important Notes on Financial Transaction Tax (FTT) Ordinary & American Depositary Receipt (ADR)

French - Effective December 1 2012, all opening transactions in designated French companies will be subject to the French FTT.

Italian - Effective March 1 2014, all opening transactions in designated Italian companies with a market capitalization greater than 500 million Euros will be subject to the Italian FTT.

Useful Guides

Enhanced Trading Platform related links:

Trading via Citi Mobile

Announcement related links:

Other Relevant Links:

Disclaimer:Disclaimer:

Securities investments are not bank deposits and involve risks, including the possible loss of the principal amount invested. The price of securities can and does fluctuate; sometimes dramatically, and that any individual security may experience upward or downward movements, and may even become valueless. Therefore it is as likely that losses will be incurred rather than profit made as a result of buying and selling securities. This is the risk that customers should be prepared to accept. Investors investing in securities denominated in non-local currency should be aware of the risk of exchange rate fluctuations that may cause a loss of principal. Citibank is not recommending the Citibank Brokerage Account or giving any advice in relation to customers' securities investments. Customers will take complete responsibility for any losses resulting from their trading strategy. Investment products and services are not available to U.S. Persons.

Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$50,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please refer to SDIC's website at www.sdic.org.sg.

Citibank full disclaimers, terms and conditions apply to individual products and banking services.