TRAVEL INSURANCE

Travel Insurance

Travel happy with absolute peace of mind. We offer comprehensive protection against travel inconvenience such as baggage loss, flight delays, trip cancellation, medical emergencies and more. Get your plan online today!

Purchase AXA Smart Voyage Annual Plan using your Citibank Card to enjoy additional S$20 Changi Recommends Overseas Wifi-Router e-cash voucher, limited to the first 200 Citibank customers. T&Cs apply.

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Country of destination:
Departure date:
Return date:
Type of plan:

*Chosen Policy Terms & Conditions apply.


AXA Smart Voyage

The insured must be a Resident of Singapore and at least 18 years of age on the effective date of the policy to purchase an individual adult travel insurance policy.

Insured Child(ren) must be:

  • unemployed
  • unmarried
  • legal Child(ren), including stepChild(ren) and legally adopted Child(ren)
  • under the age of 18 years, or up to 25 years if still studying full-time in a recognized institution of higher learning.

Application for a Child who is under 18 years old and travelling alone must be made in the name of the parent or guardian. The benefit limits applicable will be those of a Child Insured under a Family Cover.

Yes. You may purchase travel insurance on their behalf but in this scenario, you are the payer.

For a Single Trip, Family refers to a maximum of 2 adults travelling with any number of accompanied Children. The adults need not be related but the Child(ren) must be related to either one of the adults.

For an Annual Trip, Family refers to You and/or Your legal spouse and any number of Your Children insured under the same travel insurance policy. You and Your spouse are not required to travel together. However, any one of Your Children who travel must be accompanied by at least You or Your spouse for each trip.

Yes. A travel insurance policy covers other risks such as

  1. overseas medical and travel expenses liability,
  2. travel inconveniences like baggage delay, travel delay, misconnection, trip curtailment etc.

Thus it is advisable to purchase a travel insurance policy that caters specifically to your travel needs.

The travel insurance cover commences on the day of the journey to the intended destination overseas except for Trip Cancellation or Trip Postponement benefits which commences after policy has been purchased and within 30 days before the date of commencement of the trip.

Single Trip travel insurance plan to the selected region of travel shall not exceed 182 consecutive days. For Annual Trip travel insurance plan to the selected region, travel shall not exceed 92 days for each trip.

No. The travel insurance policy excludes all form of pre-existing conditions if you have been diagnosed, received treatment or has been prescribed with drugs within 6 months preceding the trip.

Yes, you are able to claim from your travel insurance plan provided you seek medical treatment within five days upon your return to Singapore.

Please contact our 24-hour hotline +65 6322-2566+65 6322-2566 in respect of the following services:

  • Locate the nearest appropriate consulate or embassy while overseas
  • Assist in retrieving your lost baggage
  • Assist in retrieving your lost passport or other travel documents
  • Telephone medical advise
  • Arrangement for hospital admission
  • Emergency evacuation/repatriation
  • Monitoring of medical condition

For Emergency Medical Assistance and Evacuation / Repatriation, a 24 hour emergency telephone service is operated for your benefit by a specifically designated assistance company. Please note that repatriation expenses will be covered under the travel insurance policy only if arranged through the designated assistance company.

For travel insurance claims, you may download a claim form or submit your claims online through https://www.axa.com.sg/customer-care/personal/travel.

Travel insurance claim must be notified within 30 days upon your return to Singapore.

Please call AXA hotline at (65) 6880 4288(65) 6880 4288, Mondays to Fridays from 9am to 5pm to speak to an AXA Customer Service Officer.

No. You need to have a valid Work Permit, S Pass, Employment Pass, Long-Term Social Visit pass, Student Pass or Dependent Pass in order to be covered by travel insurance.

*The above FAQs is for general information only, and should be read and construed in light of, and subject to, all terms, conditions and exclusions contained in the policy.

The information provided via this app has not been specifically created or modified for non-Singapore resident customers, and subject to applicable laws and regulations, these promotions and facilities may not be available to you.

YOUR TRAVEL DETAILS:
YOUR TRAVEL DETAILS:
Country of destination:
Departure date:
Return date:
Type of plan:
KEY BENEFITS
(Select any 3 to compare)
  • Travel delay
  • Travel cancellation
  • Baggage delay
  • Overseas hospital allowance
  • Emergency medical evacuation

Travel Insurance coverage will vary by insurer. For the detailed coverage of each benefit and its definition, please refer to the respective insurer's policy T&Cs. Country of destination may fall under different zone types for each insurer.

Purchase AXA Smart Voyage Annual Plan using your Citibank Card to enjoy additional S$20 Changi Recommends Overseas Wifi-Router e-cash voucher, limited to the first 200 Citibank customers. T&Cs apply

Classic Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel delay up to $1,000
    • Travel cancellation up to $5,000
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,200
    • Baggage delay up to $1,200
    • Overseas hospital allowance up to $16,000
    • Overseas hospital allowance up to $16,000
    • Emergency medical evacuation up to $600,000
    • Emergency medical evacuation up to $600,000
    Insurer does not offer coverage in the chosen country

Deluxe Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel delay up to $1,000
    • Travel cancellation up to $10,000
    • Travel cancellation up to $10,000
    • Baggage delay up to $1,600
    • Baggage delay up to $1,600
    • Overseas hospital allowance up to $32,000
    • Overseas hospital allowance up to $32,000
    • Emergency medical evacuation - Unlimited
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

Platinum Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel delay up to $1,000
    • Travel cancellation up to $15,000
    • Travel cancellation up to $15,000
    • Baggage delay up to $1,800
    • Baggage delay up to $1,800
    • Overseas hospital allowance up to $55,000
    • Overseas hospital allowance up to $55,000
    • Emergency medical evacuation - Unlimited
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

Annual Plans

Purchase AXA Smart Voyage Annual Plan using your Citibank Card to enjoy additional S$20 Changi Recommends Overseas Wifi-Router e-cash voucher, limited to the first 200 Citibank customers. T&Cs apply.

Classic Annual Plan


  • NOW
    (U.P 99.79)
    20% off
    • Travel delay up to $1,000
    • Travel delay up to $1,000
    • Travel cancellation up to $5,000
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,200
    • Baggage delay up to $1,200
    • Overseas hospital allowance up to $16,000
    • Overseas hospital allowance up to $16,000
    • Emergency medical evacuation up to $600,000
    • Emergency medical evacuation up to $600,000
    Insurer does not offer coverage in the chosen country
VIEW MORE

View all Annual Plans

Promotion Terms and Conditions:

  • AXA Smart Voyage 2019 Promotion
  • Click to download

  • AXA Smart Voyage Annual Plan
  • S$20 Changi Recommends Overseas Wifi-Router e-Cash Voucher Promotion
  • Click to download
  • Important Notice

  • The products and services mentioned above are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey. This webpage is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

  • Underwritten by:

    AXA

    AXA Smart Voyage is underwritten by AXA Insurance Pte Ltd (Co. Reg. No. 199903512M). The insurance product is distributed by Citibank Singapore Limited. Please refer to full disclaimers applicable to relevant product(s) and/or service(s).

    AXA Smart Voyage

    The insured must be a Resident of Singapore and at least 18 years of age on the effective date of the policy to purchase an individual adult travel insurance policy.

    Insured Child(ren) must be:

    • unemployed
    • unmarried
    • legal Child(ren), including stepChild(ren) and legally adopted Child(ren)
    • under the age of 18 years, or up to 25 years if still studying full-time in a recognized institution of higher learning.

    Application for a Child who is under 18 years old and travelling alone must be made in the name of the parent or guardian. The benefit limits applicable will be those of a Child Insured under a Family Cover.

    Yes. You may purchase travel insurance on their behalf but in this scenario, you are the payer.

    For a Single Trip, Family refers to a maximum of 2 adults travelling with any number of accompanied Children. The adults need not be related but the Child(ren) must be related to either one of the adults.

    For an Annual Trip, Family refers to You and/or Your legal spouse and any number of Your Children insured under the same travel insurance policy. You and Your spouse are not required to travel together. However, any one of Your Children who travel must be accompanied by at least You or Your spouse for each trip.

    Yes. A travel insurance policy covers other risks such as

    1. overseas medical and travel expenses liability,
    2. travel inconveniences like baggage delay, travel delay, misconnection, trip curtailment etc.

    Thus it is advisable to purchase a travel insurance policy that caters specifically to your travel needs.

    The travel insurance cover commences on the day of the journey to the intended destination overseas except for Trip Cancellation or Trip Postponement benefits which commences after policy has been purchased and within 30 days before the date of commencement of the trip.

    Single Trip travel insurance plan to the selected region of travel shall not exceed 182 consecutive days. For Annual Trip travel insurance plan to the selected region, travel shall not exceed 92 days for each trip.

    No. The travel insurance policy excludes all form of pre-existing conditions if you have been diagnosed, received treatment or has been prescribed with drugs within 6 months preceding the trip.

    Yes, you are able to claim from your travel insurance plan provided you seek medical treatment within five days upon your return to Singapore.

    Please contact our 24-hour hotline +65 6322-2566+65 6322-2566 in respect of the following services:

    • Locate the nearest appropriate consulate or embassy while overseas
    • Assist in retrieving your lost baggage
    • Assist in retrieving your lost passport or other travel documents
    • Telephone medical advise
    • Arrangement for hospital admission
    • Emergency evacuation/repatriation
    • Monitoring of medical condition

    For Emergency Medical Assistance and Evacuation / Repatriation, a 24 hour emergency telephone service is operated for your benefit by a specifically designated assistance company. Please note that repatriation expenses will be covered under the travel insurance policy only if arranged through the designated assistance company.

    For travel insurance claims, you may download a claim form or submit your claims online through https://www.axa.com.sg/customer-care/personal/travel.

    Travel insurance claim must be notified within 30 days upon your return to Singapore.

    Please call AXA hotline at (65) 6880 4288(65) 6880 4288, Mondays to Fridays from 9am to 5pm to speak to an AXA Customer Service Officer.

    No. You need to have a valid Work Permit, S Pass, Employment Pass, Long-Term Social Visit pass, Student Pass or Dependent Pass in order to be covered by travel insurance.

    *The above FAQs is for general information only, and should be read and construed in light of, and subject to, all terms, conditions and exclusions contained in the policy.

    "