TRAVEL INSURANCE

Up to 45% off

SINGLE TRIP PLANS

Valid till 12 Dec 2016. T&C Apply.

Citi Travel Insurance

Embark on your next great adventure with peace of mind. Travel insurance offers you comprehensive protection against travel inconveniences such as baggage loss, flight delays, trip cancellation and medical emergencies. Get your travel insurance online today!

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Country of destination:
Departure date:
Return date:
Type of plan:

*Chosen Policy Terms & Conditions apply.

The information provided via this app has not been specifically created or modified for non-Singapore resident customers, and subject to applicable laws and regulations, these promotions and facilities may not be available to you.

YOUR TRAVEL DETAILS:
YOUR TRAVEL DETAILS:
Country of destination:
Departure date:
Return date:
Type of plan:
Key benefits
  • Travel delay
  • Travel cancellation
  • Baggage delay
  • Overseas hospital allowance
  • Emergency medical evacuation

Exclusive discounts on
Travel Insurance Plans
till 12 Dec 2016.
T&Cs apply.

  

*You can only select up to 3

Travel Guard ® Annual Plan

Enjoy 10% Off + Changi Recommend Voucher (worth S$50) T&Cs apply^.

Travel Insurance coverage will vary by insurer. For the detailed coverage of each benefit and its definition, please refer to the respective insurer's policy T&Cs. Country of destination may fall under different zone types for each insurer. Travel must commence from Singapore.

Classic Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,200
    • Overseas hospital allowance up to $16,000
    • Emergency medical evacuation up to $600,000
    Insurer does not offer coverage in the chosen country

  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,000
    • Overseas hospital allowance up to $10,000
    • Emergency medical evacuation up to $500,000
    Insurer does not offer coverage in the chosen country

Deluxe Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $10,000
    • Baggage delay up to $1,600
    • Overseas hospital allowance up to $32,000
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $10,000
    • Baggage delay up to $1,000
    • Overseas hospital allowance up to $30,000
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

Platinum Single Trip


  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $15,000
    • Baggage delay up to $1,800
    • Overseas hospital allowance up to $55,000
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

  • NOW
    (U.P 99.79)
    10% off
    • Travel delay up to $1,000
    • Travel cancellation up to $15,000
    • Baggage delay up to $1,000
    • Overseas hospital allowance up to $50,000
    • Emergency medical evacuation - Unlimited
    Insurer does not offer coverage in the chosen country

Annual Plans

Classic Annual Plan


  • NOW
    (U.P 99.79)
    20% off
    • Travel delay up to $1,000
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,200
    • Overseas hospital allowance up to $16,000
    • Emergency medical evacuation up to $600,000
    Insurer does not offer coverage in the chosen country

  • NOW
    (U.P 99.79)
    20% off
    • Travel delay up to $500
    • Travel cancellation up to $5,000
    • Baggage delay up to $1,000
    • Overseas hospital allowance up to $10,000
    • Emergency medical evacuation up to $500,000
    Insurer does not offer coverage in the chosen country
VIEW MORE

View all Annual Plans

Terms & Conditions:Terms & Conditions:

  • Single Plan
  • Click to download
  • *AXA Annual Plan
  • Click to download
  • ^AIG Annual Plan
  • Click to download
  • Underwritten by:

    AXA AIG

    AXA Smart Voyage is underwritten by AXA Insurance Singapore Pte Ltd (Co. Reg. No. 196900406D) ("AXA") and Travel Guard® is underwritten by AIG Asia Pacific Insurance Pte. Ltd. (Co. Reg. No. 201009404M) ("AIG", and the respective insurance products, the "Insurance Products"). The Insurance Products are obligations only of AXA and AIG respectively. The Insurance Products are not bank deposits or obligations of or guaranteed by Citibank Singapore Ltd, Citibank, N.A., Citigroup Inc. or any of its affiliates or subsidiaries. The Insurance Products are protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for the Insurance Products is automatic and no further action is required from you. Please note that the travel insurance coverage will vary by each insurer. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact the relevant insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). The information contained on this website is not a contract of insurance. Accordingly, the information should be read with, and construed in the light of, and subject to, all terms and conditions contained in the relevant Insurance Product. Country of destination may fall under different zone type for each insurer. For any queries or concerns regarding the Insurance Products, please contact the relevant insurer. The relevant insurer is responsible for informing you of any changes in the Policy. All updates regarding the Policy will be communicated to you by the relevant insurer at your last known mailing address or your telephone number in its records. Accordingly, please inform AXA and/or AIG, as the case may be, through their respective Customer Service Hotline if there are any changes in your mailing address, telephone number or other personal particulars. All insurance applications for the Insurance Products are subject to AXA and/or AIG's underwriting and acceptance.

    AXA Smart Voyage

    The insured must be a Resident of Singapore and at least 18 years of age on the effective date of the policy to purchase an individual adult travel insurance policy.

    Insured Child(ren) must be:

    • unemployed
    • unmarried
    • legal Child(ren), including stepChild(ren) and legally adopted Child(ren)
    • under the age of 18 years, or up to 25 years if still studying full-time in a recognized institution of higher learning.

    Application for a Child who is under 18 years old and travelling alone must be made in the name of the parent or guardian. The benefit limits applicable will be those of a Child Insured under a Family Cover.

    Yes. You may purchase travel insurance on their behalf but in this scenario, you are the payer.

    For a Single Trip, Family refers to a maximum of 2 adults travelling with any number of accompanied Children. The adults need not be related but the Child(ren) must be related to either one of the adults.

    For an Annual Trip, Family refers to You and/or Your legal spouse and any number of Your Children insured under the same travel insurance policy. You and Your spouse are not required to travel together. However, any one of Your Children who travel must be accompanied by at least You or Your spouse for each trip.

    Yes. A travel insurance policy covers other risks such as

    1. overseas medical and travel expenses liability,
    2. travel inconveniences like baggage delay, travel delay, misconnection, trip curtailment etc.

    Thus it is advisable to purchase a travel insurance policy that caters specifically to your travel needs.

    The travel insurance cover commences on the day of the journey to the intended destination overseas except for Trip Cancellation or Trip Postponement benefits which commences after policy has been purchased and within 30 days before the date of commencement of the trip.

    Single Trip travel insurance plan to the selected region of travel shall not exceed 182 consecutive days. For Annual Trip travel insurance plan to the selected region, travel shall not exceed 92 days for each trip.

    No. The travel insurance policy excludes all form of pre-existing conditions if you have been diagnosed, received treatment or has been prescribed with drugs within 6 months preceding the trip.

    Yes, you are able to claim from your travel insurance plan provided you seek medical treatment within five days upon your return to Singapore.

    Please contact our 24-hour hotline +65 6322-2566+65 6322-2566 in respect of the following services:

    • Locate the nearest appropriate consulate or embassy while overseas
    • Assist in retrieving your lost baggage
    • Assist in retrieving your lost passport or other travel documents
    • Telephone medical advise
    • Arrangement for hospital admission
    • Emergency evacuation/repatriation
    • Monitoring of medical condition

    For Emergency Medical Assistance and Evacuation / Repatriation, a 24 hour emergency telephone service is operated for your benefit by a specifically designated assistance company. Please note that repatriation expenses will be covered under the travel insurance policy only if arranged through the designated assistance company.

    For travel insurance claims, you may download a claim form or submit your claims online through https://www.axa.com.sg/customer-care/personal/travel.

    Travel insurance claim must be notified within 30 days upon your return to Singapore.

    Please call AXA hotline at (65) 6880 4288(65) 6880 4288, Mondays to Fridays from 9am to 5pm to speak to an AXA Customer Service Officer.

    No. You need to have a valid Work Permit, S Pass, Employment Pass, Long-Term Social Visit pass, Student Pass or Dependent Pass in order to be covered by travel insurance.

    *The above FAQs is for general information only, and should be read and construed in light of, and subject to, all terms, conditions and exclusions contained in the policy.

    AIG Travel Guard®

    There is no age limit.

    To be eligible to enroll for travel insurance:

    • You are a citizen of Singapore, unless You have resided outside Singapore continuously for 5 or more years preceding the application date of the policy and are not currently residing in Singapore;
    • You are a permanent resident, unless You have resided in Singapore for less than a total of 183 days in the 12 months preceding the application date of the policy;
    • You have a work pass or permit required under the Employment of Foreign Manpower Act (Cap. 91A), unless You have resided in Singapore for less than a total of 183 days in the 12 months preceding the application date of the policy; or
    • You have a pass or permit required under the Immigration Act (Cap. 133) that has duration longer than 90 days and You have resided in Singapore continuously for at least 90 days in the 12 months preceding the application date of the policy.

    CHILD, CHILDREN means an unmarried person or persons not older than 18 years of age or below 23 years of age if enrolled for full-time study in a recognized institution of learning or higher learning during the policy period.

    Yes. You may purchase travel insurance on their behalf but in this scenario, you are the payer.

    Single trip

    • a maximum of 2 adults who need not be related, and any number of Children who are unemployed and each legally related to either of the 2 adults mentioned in a) above; and

    Annual Multi Trip

    • a maximum of 2 adults who are husband and wife and legally married to each other, and
    • their natural or legally adopted Child or Children who are dependent on either or both of them for financial support, provided that the Child or Children must be accompanied by at least one of the adults mentioned in (a) above on the entire Trip.

    Yes. A travel insurance policy covers other risks such as

    1. overseas medical and travel expenses liability,
    2. travel inconveniences such as baggage delay, travel delay, misconnection, trip curtailment etc.

    Thus it is advisable to purchase a travel policy that caters specifically to your travel needs.

    Travel insurance cover shall commence:

    For Single trip plans

    • at the later of the departure date shown on the Policy Schedule or the time of departure from Singapore to travel to the intended destination(s) Overseas; and
    • shall continue until the earlier of:

      • Your arrival in Singapore;
      • the expiry date shown in Your policy Schedule; or
      • 182 consecutive days following the commencement date of Your journey.

    Annual Multi-Trip

    • at the later of the policy issuance date or the time of departure from Singapore to travel to the intended destination(s) Overseas; and
    • shall continue until the earlier of:

      • Your arrival in Singapore;
      • the expiry date shown in Your policy Schedule, or
      • 90 consecutive days following the commencement date of Your journey.

    *In respect of Travel Cancellation, Travel Postponement and Travel Cancellation due to Insolvency, please refer to policy wordings on Travel Inconvenience Benefits.

    Single Trip Plan

    The maximum duration of coverage of travel insurance must not exceed 182 consecutive days.

    Annual Plan

    The maximum duration of travel insurance coverage must not exceed 90 consecutive days.

    No. Travel insurance policy excludes all form of pre-existing conditions if you have been diagnosed, received treatment or have been prescribed with drugs within 12 months preceding the trip.

    *Please refer to policy wordings on Pre-Existing Medical Condition.

    Yes, you are able to claim from your travel insurance plan provided you seek medical treatment within 2 days upon your return to Singapore.

    Please contact our 24-Hour Emergency Assistance a call at (65) 6733-2552(65) 6733-2552.

    Upon the Insured incident happening, you can give AIG Customer Service at (65) 6419-3000(65) 6419-3000 or AIG 24-Hour Emergency Assistance a call at (65) 6733-2552(65) 6733-2552

    Travel insurance claim must be notified within 30 days upon the occurrence leading to the claim.

    *Immediate notification is required for admission to a hospital while overseas where you are likely to be in hospital for more than 24 hours.

    If you have any questions regarding your travel insurance, please contact AIG's Customer Service at (65) 6419-3000(65) 6419-3000 to speak to an AIG Customer Service Officer.

    No. You need to have a valid Work Permit, S Pass, Employment Pass, Long-Term Social Visit pass, Student Pass or Dependent Pass in order to be covered by travel insurance.

    *The above FAQs is for general information only, and should be read and construed in light of, and subject to, all terms, conditions and exclusions contained in the policy.