CITIBANK SMRT CARD

Up to 5% savings* on online shopping, groceries, SMRT rides and more with Citibank SMRT Card

Online or in-store.
Your savings keep adding up.

Up to 5% savings* on online shopping, groceries, SMRT rides* and more with Citibank SMRT Card.


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Citibank SMRT Card

Citibank SMRT Card

Your savings keep adding up with the Citibank SMRT Card. Enjoy up to 5% savings* on your daily spend all year round. Plus, redeem your SMRT$ for SMRT rides, shopping vouchers or cash rebate. Apply now!

  • 5% savings* on groceries (7.3% for FairPrice Xtra Kallang Wave)
  • 5% savings* on fast food, movies and coffee
  • 3% savings* on online shopping
  • Redeem for cash rebate, vouchers or SMRT rides
  • No convenience fee charge for EZ-Reload Auto Top-up transactions

Citibank SMRT Card

Click here to apply for the Citibank SMRT Card and get

S$120^ Cash Back as you spend


Already a Citi Credit Card Cardmember? Refer a friend and be rewarded with S$50 Cash Rebate!

^T&Cs apply.

Daily Savings
5% savings* on Groceries
5% savings* on Fast Food, Movies & Coffee
3% savings* on Online Shopping
0.3% savings* on all other spend

Get up to 5% savings1 on groceries when you spend with your Citibank SMRT Card.


  • FairPrice
  • FairPrice Xtra (Up to 7.3% savings*)
  • Giant
  • Sheng Siong

15% SMRT$ is awarded for transactions of $50 and above. 3% SMRT$ is awarded for transactions less than $50.

Get up to 5% savings* on coffee when you spend with your Citibank SMRT Card.


Dining

  • BreadTalk
  • Burger King
  • KFC
  • McDonald's
  • Pizza Hut
  • PastaMania
  • Sakae Sushi
  • Subway
  • Toast Box

Coffee

  • Coffee Club
  • Dome Café
  • Gloria Jean's Coffee
  • Starbucks Coffee
  • Coffee Bean & Tea Leaf
  • The Connoisseur Concerto (tcc)

Get up to 5% savings* on movies when you spend with your Citibank SMRT Card.


  • Cathay Cineplexes
  • Filmgarde
  • Golden Village
  • Shaw Theatres

Get up to 5% savings* on toys and books when you spend with your Citibank SMRT Card.


  • POPULAR Bookstores
  • Toys"R"Us

Get up to 3% savings* on online shopping when you spend with your Citibank SMRT Card.


Excludes all travel-related merchant worldwide whose main business activity are classified as: Airlines, Air Carriers (Merchant Category (MC) Code: 3000 to 3350 & 4511), Car Rental Agencies (MC Code: 3351 to 3500 & 7512),
Lodging - Hotels, Motels, Resorts
(MC Code: 3501 to 3999 & 7011), Travel Agencies and Tour Operators (MC Code: 4722), Passenger Railways, Taxicabs & Limousines, Bus Lines, Steamship & Cruise Lines, and Other Transportation Services (MC Code: 4112, 4121, 4131, 4411, 4789), Direct Marketing - Travel-Related Arrangement Services (MC Code: 5962).

The main business activity of a merchant is determined by the business classification of that merchant's outlet.

The main business activity of a merchant is not determined by Citibank Singapore Limited.

Get up to 5% savings* on your recurring transactions with the Citibank SMRT Card.


EZ-Reload Auto Top-up

Up to 2% savings2 and no convenience fee charge for EZ-Reload Auto Top-up transactions


Town councils

Up to 5% savings* at Selected Town Councils - Service and Conservancy Charges.

For a full list of participating Town Councils, please click here.


Telecommunications

Up to 1% savings* on telecommunications bills

  • M1
  • Singtel
  • Starhub

Insurance

Up to 1% savings* on insurance bills

  • ACE Insurance
  • Prudential

Newspaper Subscription

Up to 1% savings* on bills from Singapore Press Holdngs

  • Singapore Press Holdings

22% SMRT$ is awarded for EZ-Reload transactions of more than $30. 1% SMRT$ is awarded for EZ-Reload transactions of $30 or less.

Get up to 5% savings* on your daily spend when you spend with the Citibank SMRT Card.


Health & Beauty

Up to 2% savings* on Health & Beauty

  • GNC
  • Guardian
  • Nature's Farm
  • NTUC Unity Healthcare
  • Watson's

Others

Up to 5% savings* on other essentials

  • Pet Lovers Centre


See how your savings add up

Monthly Statement Spend Your Savings*
Less than $300 $300 or more
Groceries 4.7%# + 0.3% 5%
Coffee, Movies and Fast Food 4.7% 5%
Online Shopping 2.7% 3%
Health & Beauty 1.7% 2%
EZ-Reload Auto Top-up 1.7%+ 2%
All other spend - 0.3% 0.3%


Example

Your Spend* Your Savings Your Earnings (SMRT$)
Groceries $300.00 4.7% + 0.3% $15.00
Fast food, movies & coffee $100.00 4.7% + 0.3% $5.00
Online $50.00 2.7% + 0.3% $1.50
EZ-Reload Auto Top-up $50.00 1.7% + 0.3% $1.00
$500 $22.10
•   Your spending habits may be different from this example.
•   Assuming total spend in statement month is at least $300.
•   Assuming minimum spend per transaction at participating Groceries merchant(s) and EZ-Reload Auto Top-up is at least $50.


Calculate your savings

Your Spend

Your Earnings
(SMRT$)

Total monthly statement spend:
 
Total earnings (SMRT$)
Redeem savings

Redeem SMRT$ for shopping vouchers and/or rides via Online.



1. Spend at participating merchants


2. Login to Citibank Online


3. Redeem SMRT$ for vouchers/rides.

Redeem SMRT$ for cash rebate instantly via SMS.

Redemption Amount SMS Keywordt SMRT$ Required
$5 cash rebate SMRT5 5
$10 cash rebate SMRT10 10


SMS to 72484
RWDS <space> Last 4 Digits Of Your Cardnumber <space> SMRT10

Example. RWDS <space> 1234 <space> SMRT10

  • Only available for Main Citibank SMRT Cardmembers.
  • Main Citibank SMRT Cardmembers must have sufficient SMRT$ for redemption.
  • Approximately 7 working days should be allowed for processing.
  • Cash rebate will be reflected as a credit in the statement of account and is not to be taken as a payment in reduction of the minimum payment due, total amount due, or any amount in between that is due on the Main Citibank SMRT Cardmember’s Card account statement.
  • GIANT
    • $10 voucher
  • POPULAR BOOKSTORES
    • $20 voucher
  • SHAW THEATRES
    • One Pair of Movie Tickets
    • 1 Family Popcorn Combo
  • SHENG SIONG
    • $10 voucher
  • SMRT CORPORATION LTD
    • Citibank SMRT Visa Platinum $10 voucher
  • WATSON'S
    • $10 voucher
Other benefits

Multiple functionalities for your convenience in one card.

ez link

Use your credit card as an EZ-Link Card for your daily commute.

Enable the convenient EZ-Reload facility to enjoy Auto Top-up when your EZ-Link value is insufficient.Plus, there is no convenience fee charge for EZ-Reload Auto Top-up transactions.
Visa PayWave

Pay, wave and go for purchases under $100.


Visa payWave is a contactless payment feature that lets you simply wave your card on the reader at checkout rather than handing it to the cashier.
Promotions

Golden Village

  • Buy 4 movie tickets for the price of 3 with Visa Checkout.
  • Valid till 31 Oct 2017

Kallang Wave Mall - Festive Promotion

  • 2 packs of red packets + $10 Kallang Wave cash voucher*
    (with min. spend of $80 or $120 with FairPrice Xtra receipt).
  • Free rides^ (with min. spend of $50)
  • Valid till 11 Feb 2017

Kallang Wave Mall

  • Ride for Free Promotion
  • Valid till 26 August 2017

NEX

  • Free Set of Fortune Snack Containers^ + $20 NEXVoucher^ with a min. spend of $300* on your Citibank SMRT Card
  • Free Set of Fortune Snack Containers^ with min. of $150 (or $300 with Cold Storage/​FairPrice Xtra receipts) spend on any other Citi Cards*
  • Valid till 27 Jan 2017
CITI Privileges

Citi Rebate

  • Earn up to 10% rebate at over 700 merchant outlets including Burger King, Cold Storage and Starbucks.

Learn more

Gourmet Pleasures

  • Citibank Gourmet Pleasures brings you the best dining deals. Take your pick to find something interesting - ideal for every occasion!

Learn more

Shopping Specials

  • Enjoy this month's retail therapy specials, with your Citibank SMRT Card.

Learn more

Best Petrol Deals

  • Save up to 14% on fuel at Esso and Shell.

Learn more

Online and Travel Offers

     

  • Get exclusive discounts online with your Citibank SMRT Card

Learn more

Citi Globeshopper

  • 5% cash back on online shipping charges.

Learn more

Eligibility
  • Age: 21 years old and above
  • For Singaporeans and PRs, minimum annual income of $30,000
  • For foreigners, minimum annual income to qualify is $42,000.

Salaried employee:

A copy of your NRIC/passport, latest original computerized payslip or Tax Notice of Assessment or last 12 months CPF statement. Click here to submit your CPF statement online.

Self-employed:

A copy of your NRIC/passport, last 2 years Income Tax Notice of Assessment and last 3 months' bank statements.

Foreigners:

A copy of your passport and work permit, a copy of utility or telephone bill or bank statement with applicant's name and address, Income Tax Notice of Assessment and latest original computerised payslip.

Annual Fee:

  • Basic Card annual fee : $160.50 (inclusive of GST)
  • Supplementary Card annual fee : $85.60 (inclusive of GST)
  • Waiver: First 2 years annual fee for Basic and two (2) Supplementary Cards

Interest, Other Fees and Charges:

Click here to view the other fees and charges.

FAQ

Click on    to expand and on    to minimise the details.

Citibank SMRT Card - SMRT$ Earning

Rebates for Citibank SMRT Card comes in the form of SMRT$. SMRT$ can be accumulated to redeem vouchers and free rides.

Please login to Citibank Online and select Rewards & Offers to redeem your SMRT$. Alternatively, please call our 24-Hour CitiPhone Banking at 6225 5225.

Customers can redeem SMRT$ for vouchers and free rides. Customers can redeem vouchers for Giant, Cold Storage, Sheng Siong, rides and more. For full list of vouchers, visit www.citibank.com.sg/smrt and click on the Benefits and Redeem Rebates tabs. Redeem SMRT$1 for $1 worth of vouchers.

SMRT$ can still be redeemed for vouchers from these merchants: Cold Storage, Crystal Jade Group of Restaurants, Swensen's, Sakae Sushi and Jack's Place Steak House & Restaurants.

For New Cards*

Your new EMV-DDA Smart Chip Citibank SMRT Platinum Visa Card can be used where Visa payments are accepted. It also doubles up as an ez-link card that can be used for public transport fare payments and non-travel related payments where ez-link payments are accepted.

Whenever the remaining stored value of the ez-link Facility on your Citibank SMRT Platinum Visa Card is insufficient for your transaction, a default value of $30 (″EZ-Reload amount″) will be automatically debited from your new Citibank SMRT Platinum Visa Card account. This EZ-Reload amount will be charged directly to your new Citibank SMRT Platinum Visa Card, earning you up to 2% rebate each time. Please note that there is no convenience fee charge with each EZ-Reload transaction.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. At the activation of the EZ-Reload Facility, a default value of $30 will be automatically debited from your Citibank SMRT Platinum Visa Card account and credited to the ez-link Facility incorporated into the Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

If you wish to change the default $30 EZ-Reload amount, please refer to the steps below. Please allow up to 4 weeks for the change to be made.

3 Step process:

  • Step 1. EZ-Reload Facility activated
    Proceed to any TransitLink Ticket Office to terminate the default $30 EZ-Reload Facility.

    EZ-Reload Facility not activated
    Please call EZ-Link at 6496 8300 to terminate the default $30 EZ-Reload amount.
  • Step 2. Please allow at least 7 working days for your account to be updated before reapplying for the EZ-Reload Facility with a new EZ-Reload amount. You may do so by logging on to www.ezlink.com.sg.
  • Step 3. You will receive a new collection slip number (activation code) within 14 days.

Yes, you can. Your new Citibank SMRT Platinum Visa Card can be used for travel on public transport as well as for payment at non-travel related merchants.

Please contact the Citibank Platinum Services hotline at 6238-7777 immediately.

For Replacements and Renewal Cards**

EMV stands for Europay, MasterCard, Visa, the global standard for chip-based debit and credit transactions. It is a joint effort between Europay, MasterCard and Visa to ensure security and global interoperability so that Visa and MasterCard cards can continue to be accepted everywhere.

DDA stands for Dynamic Data Authentication, and is the upgraded version of chip-based cards. Chip-based cards comply with the standard of data security requested by the Monetary Authority of Singapore.

Each Citibank SMRT Platinum Visa Card has a unique ez-link identifier. As such, the ez-link Facility and the EZ-Reload Facility activated on your previous Citibank SMRT Platinum Visa Card is different from the one on your new Card and cannot be transferred.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. The EZ-Reload amount on your new Citibank SMRT Platinum Visa Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

Please refer to the steps below:

If you have activated the EZ-Reload ATU Facility previously

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the facility deactivated and the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card Please call Citibank Platinum Services hotline at 6238-7777 and our Citibank Platinum Services Officers will assist you. Please note that your refunds may take up to 6 weeks.

If you manually top-up the ez-link stored value or have previously terminated the EZ-Reload Facility

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card You will not be able to obtain the refund of the remaining balance in your previous Citibank SMRT Platinum Visa Card.

If this new Card is a renewal card or a replacement for a damaged Card, the credit card number is the same. As such, your existing arrangements will remain unchanged.

* For new Citibank SMRT Platinum Visa Card holders, your EZ-Reload amount is defaulted at $30.

** For renewals and replacement cards, the EZ-Reload amount on your Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card.

* For monthly statement spend of less than $300, SMRT$ earn rate will be 0.3% less.
# 4.7% SMRT$ is awarded for transactions of $50 and above. 2.7% SMRT$ is awarded for transactions less than $50.
+ 1.7% SMRT$ is awarded for EZ-Reload transactions of more than $30. 0.7% SMRT$ is awarded for EZ-Reload transactions of $30 or less.
   
With effect from your first Qualifying Period (in the case of a new Citibank SMRT Cardmember) or next Qualifying Period (in the case of an existing Citibank SMRT Cardmember) commencing on or after 7 February 2017, you may accumulate a maximum of 600 SMRT$ during any Qualifying Period. For clarity, the maximum SMRT$ that you may accumulate during your current Qualifying Period that commenced before
7 February 2017 shall be 280 SMRT$. A “Qualifying Period” is defined as the 12 month period commencing from (i) the date your Card is issued; or (ii) the date of the statement of account in the month your Card account is renewed. The aforementioned SMRT$ are offered and provided solely by Citibank Singapore Limited.

Click here to view the Cardmember's Agreement.

Frequently Asked Questions on Credit Card Chargeback & Dispute Resolution