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Don't miss the chance
to earn Miles/Points.

For illustration purposes only.

What is Citi PayAll, and How Does it Work?

Citi PayAll allows you to use your Citi Credit Card for major expenses, even where cards are not typically accepted. The process is simple and helps you earn rewards on your largest payments.

Exclusive-Privileges

Step 1: Set Up Your Payments

Easily schedule payments for major expenses like taxes, insurance, rent, education fees, and more using your Citi credit card through the Citi Mobile® App. Your recipient does not need to accept credit cards, as the funds will be transferred directly to their local bank account.

pay a service

Step 2: Pay a Service Fee

A service fee is charged for each transaction, allowing you to unlock the full rewards potential of your credit card on payments that would otherwise not earn you anything.

Earn valuable

Step 3: Earn Rewards

Every dollar you spend through Citi PayAll earns you Citi Miles or Points on your card. Use the rewards you accumulate for your next vacation, to redeem brand vouchers, offset purchases, or convert them into a cash rebate.

Exclusive-Privileges

Mortgage

Your search for an ideal property financing solution ends with Citi Mortgage. Our Mortgage Advisors and Mortgage Client Care Team are committed to partnering you throughout your mortgage journey with us.

Exclusive-Privileges

Insurance

In partnership with AIA, we help you protect your wealth against unforeseen events in life and safeguard the legacy you want to leave for your loved ones, with our suite of insurance solutions and dedicated insurance specialists.

Tax Season Promotion

Earn rewards and rebates when you pay your taxes and other bills with Citi PayAll.
Receive an S$80 eCaptiaVoucher and get up to 0.7% Bonus Cash Rebate*.

Promotion Period: 17 April to 31 July 2026.

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Bonus Cash Rebate* 

0.7% on Tax & 0.2% on Non-Tax.
(with min. spend of S$6,000)

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S$80 eCapitaVoucher*

With a minimum spend of S$8,000.

Got bills to pay? Here's how much they could be worth.

The example below shows the potential rewards you could earn by paying
your bills with Citi PayAll during the Promotion Period.

For illustration purposes only.

Example

 

Credit Card Used: Citi PremierMiles

(with earn rate of 1.2 Citi Miles for every S$1 local spend)

 

Bills & Expenses (with fee-paying option):


 Tax Payments:

S$10,000

 Rent & Property Fees:

S$5,000

 Education Fees:

S$2,000

 Insurance Premiums:

S$3,000

Total :

S$20,000

Your Rewards Summary


Total Qualifying Spend^:

S$20,000

Rewards Earned :

24,000 Citi Miles

Cash Rebate Earned*:

S$90.00

Bonus Gift*:

S$80 eCapitaVoucher

Service Fee:

S$520

 

*Citi PayAll Service Terms and Conditions and Promotion Terms and Conditions apply.

^Minimum qualifying spend will be calculated as a sum of spend across both tax and transactions on Citi PayAll Card, capped at first S$150,000 charged.

Non-Tax spend refers to Citi PayAll Qualifying Spend across all categories available in Citi PayAll except Tax category.

The Citi PayAll Advantage

Earn Rewards on Every Payment

Turn your large, recurring expenses into valuable miles or points on your favorite Citi Credit Card.

Pay Anyone, Anywhere

Make payments to any local bank account, even if the recipient doesn't accept credit cards.

Schedule and Automate

Set up one-time or recurring monthly payments for up to 24 months and never miss a due date again.

For All Your Big Expenses

Tax

Income Tax, Property Tax, Other Tax Types and Composition Fees to IRAS

Insurance

Insurance premium payments

Rent

Rent and Rental Deposits

Education Expenses

School fees, Enrichment fees, Tuition fees, Course Fees

Electricity Bills

Utility bills for your home

Condominium Management Fee

Set up recurring payments to MCST

And Many More:

Click here for full list of payment categories

Set up with the Citi Mobile® App

Follow these simple steps to set up Citi PayAll on the go.

Login to Citi Mobile® App
1

Log in to the Citi Mobile® App.

Tap on Brokerage
2

Tap on “Payments” and select “Citi PayAll”.

Tap on “Apply for Brokerage Account”
3

Tap on “Start using Citi PayAll” and select “Setup Citi PayAll”.

Provide Account Opening Forms (W-8Ben, FATCA, SOW)
3

Select a payment category and your preferred payment frequency.

Review your order
3

Enter your payment amount, payment date, preferred card type, service fee option, and payment details.

Review your order
3

Review and confirm your payment details.

Review your order
3

Your Citi PayAll set up is now complete!

TRACK AND MANAGE

Stay in control of your Cashflow with Citi PayAll

Citi PayAll lets you manage your cashflow smartly and stay in control so you don’t miss a payment again.

Citi Pay with Points

Track existing payments

Citi ThankYou Rewards

Schedule recurring payment and cancel them easily

Citi World Privileges

Get notified every time a payment is made

Citi PayLite

Citi PayLite

Turn big purchases into small payments

Citi FlexiBill

Citi FlexiBill

Turn statements into small payments

Citi QuickCash

Citi QuickCash

Instant cash to get things done right

FAQs on Citi PayAll Q2 2026 Tax Season Promotion

The promotion runs from 17 April 2026 to 31 July 2026.

To qualify, you must charge a minimum of S$6,000 in Citi PayAll Qualifying Spend to ONE Eligible Card using Citi PayAll's fee-paying option.

The Bonus Cash Rebate is earned as follows:
- 0.7% rebate per dollar on Tax spend
- 0.2% rebate per dollar on Non-Tax spend

This Bonus Cash Rebate is capped at the first S$150,000 of in Citi PayAll Qualifying Spend and is awarded in addition to the base miles or points earned on your card.

You must charge a minimum of S$8,000 in Citi PayAll Qualifying Spend to ONE Eligible Card using Citi PayAll's fee-paying option. Please note that only one (1) eCapitaVoucher will be awarded per customer.

No. To be considered an eligible transaction, both the Citi PayAll payment set-up date and the payment charged date must fall within the Promotion Period.

You should schedule your PayAll payment to be charged on or before 6 August 2026, to ensure it meets the promotion's qualifying criteria.

You will need to track your own spending. CitiPhone officers are unable to confirm your eligible spend in real-time. For full details, please refer to the Promotion terms and conditions.

The Bonus Cash Rebate and the S$80 eCapitaVoucher will be credited to eligible customers within ten (10) weeks of the Promotion's end date (31 July 2026).

Non-Tax categories include all available Citi PayAll payment types except for Tax Payments. Examples include Rent, Insurance Premiums, Education Fees, Renovation Fees, and Electricity Bills. For a complete list, please refer to the "About PayAll" tab.

No. Supplementary cardholders are not eligible for this Promotion, and their spending will not be counted towards the qualifying criteria.

FAQs about Citi PayAll

Citi PayAll is a service that enables Citi Cardholders to make payments to various Payees/Payment Categories using an eligible Citi Credit Card and earn miles or reward points, in exchange for a service fee. It allows you to pay for categories such as rent, education expenses, taxes, condominium management fees, electricity bills, insurance premiums and goods and services. The full list of available payment categories here.

There is an option for payment with zero service fees, however you will not earn any miles or points on these payments.

Your payees do not have to be Citibank customers. They will receive the funds via a bank fund transfer. Please note that Citi PayAll supports payments to local bank accounts only.

1. Child Care Services

2. Club Membership Fees

3. Condo Management Fees

4. Domestic Helper Service Fees

5. Donation or Charity Payment

6. Education Fees

7. Electricity Bills

8. Event Management Fees

9. Health and Wellness

10. Insurance Premiums

11. Maintenance Fees

12. Medical Services and Bills

13. Membership Fees

14. Parking

15. Payment for Retail Goods and Services

16. Professional Service Fees

17. Property Agent Fees

18. Renovation Fees

19. Rent

20. Storage Fees

21. Taxes

22. Telco Services

23. Town Councils

24. Transport Fees

25. Travel Expenses

26. Utilities

27. Wedding Expenses

Citi Credit Cards

If you don’t have any of these credit cards, click on the card to apply now.

Yes you can. When setting up your payment, simply choose your preferred payment date, you can choose to make one-time payment or set it as recurring payment for up to 24 months.

Payments take 4 business days to be processed.

It depends on whether you choose Service Fee payment option or Zero Service Fee payment option.

1. Service Fee payment option will allow you to earn reward points or miles or cash back for each payment, at the base earn rate of the card used.

2. Zero Fee payment option here refers to the use of Citi PayAll product without having the customer incur an additional fee for the transaction made. The customer will only be paying the amount in the transaction but will not be receiving any other rewards e.g. base points or miles or additional bonus points or miles or any gift vouchers.

If you have lost your card or reported a fraud on your card, please contact CitiPhone Banking at +65 6225 5225 between 8 a.m. and 8 p.m to check on your card account payment transactions status.

You should NOT make payments under Citi PayAll in respect of (i) any loan/debt repayments such as but not limited to mortgage repayments, credit card payments and loans, (ii) any cryptocurrency related transactions, gambling and casino-related transactions or such other transactions that we may determine at our discretion

Thanks for participating in the recent campaign, you will receive your Bonus Miles/ThankYouSM Points and Gift within 12 weeks from 31 Aug 2025.

Thanks for participating in the recent campaign, you will receive your Bonus Cash Rebate within 12 weeks from 28 Feb 2026.

FAQs related to Citi PayAll Payments

You can transact an amount not exceeding 95% of your permanent credit limit, subject to the maximum permissible monthly limits below. The aggregate sum of Citi PayAll payments within the calendar month must not exceed your permanent credit limit.

i. Education Fees: S$100,000
ii. Insurance Premiums: S$200,000
iii. All other categories except for Taxes: S$30,000 per category

Click here to view the full list of payment categories.

Please click here for the full list of MCSTs supported by Citi PayAll.

You will receive an email, Push Notification, or SMS notification alert when your payment is set up and when it is successfully charged to your card. Successful payments will also appear in your credit card statement. For recurring payments, you will receive a notification each month when the payment is processed.

If your payment fails, you will be notified via email, Push Notification, or SMS. Please make alternative arrangements to ensure your recipients is paid on time.

No, if your payment fails, both the payment amount and the accompanying service fee (if the Service Fee payment option was selected) will be refunded to your card.

If you made an accidental payment to the wrong recipient which was processed successfully, both the payment amount and the service fee (if the Service Fee payment option was selected) will not be refundable. The payment will still appear on your credit card statement. As Citi PayAll does not perform independent verification of payee account details, reference numbers, or other payment information provided by you, please ensure that all payment details are entered accurately.

Since all Citi PayAll payments are not processed through card associations (for example, Mastercard or Visa), their chargeback dispute resolution processes are not applicable. This means you will not be able to raise a chargeback dispute for any payment. Any disputes or claims must be resolved directly with the payee.

Once your payment setup has been confirmed, it cannot be amended.

However, you may cancel the payment setup before the payment is charged to your card. To do so, please follow the steps below:

Step 1: Log in to Citi Mobile® App.
Step 2: Tap on "Payment" and select "Citi PayAll".
Step 3: Tap on "Start using Citi PayAll" and you will be able to see all active Citi PayAll setups.
Step 4: Select the payment setup(s) that you wish to cancel and tap on "Cancel payment instruction" to proceed with the cancellation.

Terms & Conditions:

- Citi PayAll Q2 2026 Tax Season Promotion Terms and Conditions apply, click here for more details.

- Citibank PayAll Service Terms and Conditions apply, click here for details. Please note that cardmembers should not overpay their taxes.

Receive S$80 eCapitaVoucher*, plus get up to 0.7% Bonus Cash Rebate* for every S$1 spent on Citi PayAll fee-paying transactions. *T&Cs apply.

To start using Citi PayAll on Citi Mobile® App

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