Contact us
How may we help you?
Any time you need help, your dedicated Lifestyle Relationship Manager is just a phone call away. You can also call our 24-hour ULTIMA Service Line at
(65) 6225 5222.
For assistance in overseas locations, just make a direct toll-free phone call to any of the numbers below.
| Australia | 1800 141 073 |
| Brunei* | 800 065 |
| China | 10800 650 0102 |
| Guam | 1877 703 7112 |
| Hong Kong | 800 90 0181 |
| India* | 000 6517 |
| Indonesia | 001 803 65 7494 |
| Japan | 00531 65 0022 |
| Malaysia | 1800 80 1052 |
| New Zealand | 0800 44 3197 |
| Pakistan* | 00800 11065 |
| Philippines | 1800 1651 0581 |
| South Korea | 00308 65 11334 |
| Taiwan | 00801 65 1455 |
| Thailand | 001 800 65 6322 |
| UAE | 800 065 0535 |
*available only from phones with IDD facility.
For Brunei, India and Pakistan, please follow these steps:
Dial the SingaporeDIRECT toll-free number of the country you are in (eg. 800 065 for Brunei).
At the voice prompt, press "2" for International Toll-Free Service.
Enter our 24-Hour CitiPhone Banking number (6225 5225).
Your call will be connected.
| Canada | 1877 432 8161 |
| USA | 1877 228 5936 |
| Belgium | 0800 77 565 |
| Finland | 08001 165 12 |
| France | 0800 91 5921 |
| Germany | 0800 180 2351 |
| Hungary | 06 800 14052 |
| Italy | 800 87 7028 |
| Ireland | 1800 556 591 |
| Luxembourg | 8002 9372 |
| Netherland | 0800 023 2068 |
| Norway | 800 13 223 |
| Sweden | 020 796 112 |
| Switzerland | 0800 83 4736 |
| Turkey | 0090 216 524 7474 |
| UK | 0800 169 9193 |
| Chile | 123 0020 9003 |