Revision to Citibank Online Electronic Statement(s) Facility Terms and Conditions
The Citibank Online Electronic Statement(s) Facility terms and conditions will be revised with effect from 4 August 2016.
The existing terms and conditions can be found here, and will be replaced with the revised version from 4 August 2016
Important Notice - Your Account Security
It has come to our attention that variants of malwares are
targeting Singapore Internet Banking websites and we would like to remind our users
to update their anti-virus software with the latest virus signatures. You
should also do a full virus scan before using any online banking service if you
suspect your computer is affected.
The malware targets customer by copying bank's login page
with modification on information request flow.
Do not proceed if you encounter unusual online
banking processes, such as:
·
A separate pop-up window appears and prompts you to confirm
your identify or to provide your full card information during login
·
The screens in the login or OTP flow look suspicious
·
An Online Authorisation Code (OAC) with a payee name that
you did not set up being sent to you
·
A screen that says "Security verification in
progress", "Please wait 10 minutes", or ask you for an Online
Authorisation Code (OAC) immediately
If you require further assistance or suspect of any breach
on your account, you should notify Citibank immediately by calling our 24-Hour
CitiPhone Banking at (65) 6225 5225 or Commercial Bank hotline at (65) 6238
8833.