Citi

Citi Prestige
benefits

Enjoy the highest level of service,
upgrade your travels, access
unforgettable experiences and be
rewarded every step of the way.


Your Relationship Bonus

Citi Prestige is a unique credit card that rewards your banking relationship. Be rewarded with additional Citi ThankYouSM Points for your relationship with Citibank Singapore Limited, based on spending and depth of relationship.

YOUR RELATIONSHIP BONUS RATE

  • Unlimited Citi ThankYou Points

    Earn 3.25 Points for every dollar you spend locally, and 6 Points# for every dollar you spend overseas. There's no limit to how many Points you can accrue and they never expire, so you can save for a reward you really want.

  • Citigold rewards

    Relationship rewards for Citigold Private Client and Citigold customers are even more rewarding. Get bonus Points on your annual spend based on how long you’ve been banking with Citibank.

  • #Valid from 1 October 2018 to 31 December 2018. For more information, click here.

  • Welcome Gift / Annual Bonus

    Receive 62,500 Points (25,000 Miles) or Tablet (worth S$498) when you come onboard as a Citi Prestige Cardmember. Find out more.

    Renew your annual membership and also be rewarded with 62,500 Points (equivalent to 25,000 miles).

  • Flexible redemption

    Redeem your Points for anything you may have purchased, as a cash rebate or even as miles on your favorite frequent flyer program. You can also instantly redeem your Points at select merchants in Singapore and overseas.

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Citi Prestige Concierge

From travel and entertainment to everyday tasks such as organizing a delivery, our global Citi Prestige Concierge team is here to support your lifestyle at home or abroad.

  • Citi Prestige Hotline

    One call connects you to a Citi Prestige Citiphone Officer. Available 24/7 and from anywhere in the world, they're ready to answer any request or question.

  • Citi Prestige global events

    As a Citi Prestige Cardmember you’ll have access to experiences all over the world, including VIP access to concerts, and cultural and sporting events.

  • Assistance worldwide

    Travel the world with confidence knowing that as a Citi Prestige Cardmember, you’ll receive the highest level of service everywhere you go. Whether you’re lost in a foreign city, need to exchange money or access emergency cash, simply step into any Citibank branch for help.

  • Additional cards

    Apply for a supplementary card at no additional fee and share the benefits of being a Citi Prestige Cardmember.

  • Personal Identification Number

    Your customizable 6-digit Personal Identification Number (PIN) gives you access to over 1.2 million ATMs around the world, so you can withdraw cash whenever you need it.

  • Payment options

    Choose the payment option that best suits you. Pay your Prestige Card bill online, or arrange to have payments automatically deducted from your bank account each month.

  • $100 liability on unauthorized charges

    Online or offline, if someone uses your card without consent, you’ll only be liable for a maximum of $100.

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    It is important to inform us immediately once you discover your card is not in your possession.

    If your wallet was stolen or lost, you will need to report the loss of the wallet to the police, and the loss of your card to the card issuer.

    From November 1, 2009, the liability of credit Cardholders due to unauthorized transactions prior to the Cardholder notifying the bank of the loss was limited to $100, provided the Cardholder:

    • had not been negligent;
    • had not acted fraudulently; and
    • had immediately notified the card-issuing bank upon discovering that the card was lost or stolen.
  • Billing dispute resolution

    If you ever encounter a problem with purchases made using your Citi Prestige Card, we’ll liaise with the vendor to resolve the issue as quickly and efficiently as possible.

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Global acceptance

Chip-based technology means you can use your Citi Prestige Card with confidence wherever you are in the world. An embedded microchip turns your account information into a unique code that is difficult to duplicate, giving you enhanced fraud protection.

Travel Benefits
  • Airport limousine transfers

    Choose to travel in comfort to or from Changi International Airport, with eight complimentary one-way airport limousine transfers*.

    *Full Terms and Conditions apply.

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  • Unlimited airport lounge access

    Citi Prestige gives unlimited complimentary access to over hundreds of VIP airport lounges in cities aroung the world through Priority Pass™. No membership fees, no lounge pass fees – just present your Priority Pass membership card at the desk.

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    With effect from
    23 February 2016, Priority Pass™ membership and complimentary unlimited lounge access is for primary cardmember and one guest only. Fee(s) for subsequent guest(s) will be charged to the Citi Prestige primary cardmember's account. Visit the Priority Pass site for more information.
  • Chauffeured car service

    Arrive on time and in style with the World Elite chauffeured car program, which gives you the best available price at the time of booking* as well as a saving of 15% on International Limousine, Sixt Limousine Service, Avis and Vitesse.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Luxury tours

    Choose from a collection of World Elite luxury tours and vacations and private and bespoke travel experiences throughout the world. You’ll receive the best available price at booking*, as well as savings of minimum US$250 or up to 5% per person on luxury and custom-designed tours and US$100 on escorted tours and independent vacations.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Car rental membership

    As a Citi Prestige cardmember, you're eligible to enjoy World Elite Car Rental Membership. You'll receive car rental benefits including discounts and loyalty programs of your choice including National, Avis and Sixt. You'll avoid the hassle of waiting in lines, enjoy upgrades and earn free rentals faster.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Luxury cruises

    Step aboard some of the world’s finest ships with 750 World Elite sea and river cruise sailings to choose from. You’ll get the best available price at booking* as well as up to US$500 in shipboard credits per stateroom on select sailings. Choose cruise providers in luxury, deluxe, premium and river categories, with unique discounts for each.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Private jets

    Fly in style with unparalleled service on World Elite private jets. As a Citi Prestige cardmember, you'll get the best available price at time of booking* and save each time you fly - that's US$500 per booking with Sentient Jet.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Airport assistance service

    As a Citi Prestige Cardmember you can enjoy access to MasterCard Airport Concierge™ services at more than 450 airports worldwide. Every time you request this service, a dedicated "Meet and Greet" airport agent will escort you through arrivals, departures or connections. Also, at select airports, you may be expedited through security and/or immigration checkpoints. You will receive a 15% discount on these services.

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    Certain terms, conditions and limitations apply. Please visit the Citi Prestige terms and conditions page for additional details.
  • Complimentary access to JetQuay

    Enjoy VIP treatment and enjoy complimentary access to JetQuay services ranging from a dedicated airline check-in and immigration clearance, a well-appointed lounge to wine and dine, as well as an exclusive buggy service that escorts Citi Prestige cardmembers and 1 companion travelling on the same flight, to and from their aircraft.

    Promotion is limited to 100 complimentary services per calendar month, on a first-come-first-served basis.

    To book, call Citi Prestige concierge at 6337-2484 or JetQuay at
    6262-2220. Terms and conditions apply.

  • International Complimentary Night Hotels and Resorts Program

    Enjoy a complimentary night stay when you book a minimum, consecutive four-night stay at any hotel or resort. There's no limit to the number of times you can use this benefit, so go ahead and book your stays around the world. Reservations must be made through the Citi Prestige Concierge. Bookings made through other methods such as travel agents, websites or directly with a hotel will not qualify.

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    Certain terms, conditions and limitations apply. Please see the International Complimentary Night Hotels and Resorts Program Terms and Conditions in the Citi Prestige Card Terms and Conditions.
Privileged access

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*Best available price at the time of booking is based on a comparison with regular, published prices, excluding discount or negotiated rates not available to the general public, such as: membership, corporate, government, promotional, group, employee, packages, unpublished or rates only available on auction websites.
Please visit the Citi Prestige terms and conditions page for additional details

The percentages below will be applied on your annual retail card purchase at the end of each anniversary year to derive
the Relationship Bonus Points.

Tenure with Citibank Singapore Limited 0–5 years 6–10 years > 10 years
With Citigold/Citigold Private Client relationship 15% 20% 30%
Without Citigold/Citigold Private Client relationship 5% 10% 15%

For example:
You are a Citigold Client who has been a Citibank Singapore Limited customer for the past 8 years, with an annual retail card spend of S$50,000.
Your Relationship Bonus rate would be 20% and you will receive a Relationship Bonus of 10,000 Citi ThankYou Points (S$50,000 annual
retail spend x 20% bonus rate) at the end of membership year.

Gift card point values are subject to change without notice.
Please visit the ThankYou® Rewards website for most current information.

If you don’t have enough ThankYou® Points to redeem for a travel reward you really want,
you can use your Citi Prestige Card to pay the difference.

Visit the ThankYou® Rewards website to learn more about your reward options, set up a ThankYou Member Account
and view, redeem, and manage your ThankYou® Points online.
You can redeem points online or by calling 1-877-288-CITI (1-877-288-2484)
or 817-802-6800 when calling from outside the U.S.