TAP & SAVE ACCOUNT

Yes, you can apply for the account. However, your existing Citibanking Debit Card or ATM Card will be terminated upon the use of your new Citibank SMRT Debit Card at any ATM or debit point of sale. Your Citibank Tap and Save Account will become your new primary account for ATM cash withdrawal and debit purchases. You can still continue to maintain your existing deposit accounts with Citibank and access these accounts from your new Citibank SMRT Debit Card.

The revised account service fee and minimum total relationship balance requirements will be effective from
1^st January 2017 for Citi Priority, Citigold and Citigold Private Client and will be effective from 1^st February 2017 for Citibanking clients.

You will need to maintain a Total Relationship Balance (TRB) of minimum S$15,000 average per month for Citibanking, Citi Priority, Citigold and Citigold Private Client customers. Failing which, the account service fee of S$15 will be imposed on this account, respective to the banking relationship.

'Total Relationship Balance' is the sum of:

• The average daily balance of your checking, savings and deposit accounts,
• The average daily value of your investments, and
• All outstanding amount(s) payable on your secured loan accounts as of the date of your last statement.

Please note that if you choose to close the account within the first 6 months from account opening, a fee of S$50 will be applicable.

• Base interest is the basic interest that you will earn, just like your normal savings account. With this account, we are giving you a base rate of 0.01% p.a.*
• Step up interest is a unique component in addition to your base interest. This is innovatively designed to reward you more as you increase your savings with us.

• Base interest for the month is computed by multiplying the monthly base rate to the average daily balance of the month.
• Step up interest is computed by multiplying the monthly step up interest rate to the previous month's minimum balance.

This refers to the lowest balance that is in your account in the previous month.

If your minimum balance for the current month is less than that of the previous month, the table below will explain what your new step up counter is.

Your step up interest increases every month so long as you satisfy the qualifying criteria. For example, for the first time that your current month's minimum balance is greater than your last month's minimum balance, your step up interest rate will be at 0.01% p.a.*. Next month, this step up interest rate will grow to 0.02% p.a.*. As long as you qualify for step up interest, this will increase up to the maximum interest rate (rate cap). The rate is capped once the addition of your base rate and step up interest rate hits 0.13% p.a.* (i.e. 0.01% p.a.* + 0.12% p.a.* = 0.13% p.a.*).

You will continue to enjoy the base interest rate of 0.01% p.a.* and step up interest rate of 0.12% p.a.* by:

• Continuing to ensure that your current month's minimum balance is greater than last month's minimum balance; OR
• Maintaining your balance above S$20,000.

Once you hit the maximum interest rate (rate cap), this gives you additional flexibility to continue enjoying the base interest rate of 0.01% p.a.* and Step-Up interest rate of 0.12% p.a.* without worrying about your current and last month's minimum balance.

The debit card and ATM cash withdrawal function on your new Citibank SMRT Debit Card can be used once you receive the Citibank SMRT Debit Card and the PIN.
You may use your Citibank SMRT Debit Card for public transit with SimplyGo.

Yes, you are able to use Citibank SMRT Debit Card for online purchases.

An error message will be displayed on the card reader if more than one ez-link card is detected. Please ensure that you take out the intended card for travel and tap it on the card reader.

If your Citibank SMRT Debit Card is linked to the EZ-Reload By Card Facility, any remaining stored value in your previous Citibank SMRT Debit Card will be refunded back into the account within one (1) month.

Please contact our 24-hour CitiPhone Banking at 6225 5225 to report the loss of your Card immediately. Citibank will replace the card and also inform TransitLink to deactivate the ez-link function on your Card within 48 hours.

It is valid for three (3) years. Once the card reaches its expiry date, Citibank will issue you a new card.

No. There are no caps on the cash rebates that can be earned on the Citibank SMRT Debit Card.

No. Cash rebates are only earned when point-of-sale purchases are charged to your Citibank SMRT Debit Card and debited from the Tap & Save Account. Cash rebates will be credited directly into your account in the following month.

No. If you close your Tap & Save Account before the end of a calendar month, all cash rebates for that calendar month will be forfeited.

No. Cash rebates are given only for Debit point-of-sale transactions.

Your cash rebates are based on settlement date (date in which the merchant settles the transaction). The time difference between transaction date and settlement date varies but it should not be more than five (5) days. As a result of the time difference, some of your month-end transactions' cash rebates may be accorded to you in the following month instead.