Dear Customer,

Please be informed that our system is undergoing maintenance from 13 to 15 April 2019 to help serve you better. During this period, the following services will be temporarily unavailable.

From 13 April 2019, 12:00am to 15 April 2019, 08:00am (Singapore Time), FAST online payments / transfers and PayNow transfers will be unavailable.

On 14 April 2019, 03:00am to 07:00am (Singapore Time), Citibank ATM & Cash Deposit Machines will be temporarily unavailable.

On 14 April 2019, 12:00am to 11:00am (Singapore Time), the following key services will be temporarily unavailable:

  • All Rewards Redemption via Citibank Online
  • Phone Banking
  • Internet Banking
  • Mobile Banking
  • Citi Mobile® App
  • Citi Bot SG
  • Online purchases requiring One Time Pin (OTP)
  • 2 Way SMS Banking
  • All Citibank Debit Mastercard transactions
  • Registration of Citi Credit Cards / Citibank Debit Mastercard for Apple Pay, Citi Pay® and
    Samsung Pay

We apologise for any inconvenience caused.