//add this pre-hiding snippet when enableAEP variable is set to true in citiData

Dear Customer,


On 19th January 2025, our systems will be undergoing an upgrade and some of our services will be disrupted.


  • Between 0000hrs – 1200hrs, key services that will be unavailable:
    1. Login on Citibank Online at www.citibank.com.sg via all devices
    2. Citi Mobile App
    3. Self-Service Phone Banking
    4. Online purchases authentication (3DSecure)
    5. Registration of Citi Credit Cards / Citi Mastercard Debit for Apple Pay, Samsung Pay and Google Pay
  • Between 0145hrs – 0745hrs, PayNow and FAST transfers will be unavailable.
  • Between 0200hrs – 0400hrs, transaction alerts will be put on hold and be released once the activity is completed.
  • Between 0300hrs – 0600hrs, Citibank ATM and Cash Deposit Machines will be unavailable.
  • Between 0300hrs – 0400hrs, Retail and online purchases with Debit Card will be unavailable.

We apologise for any inconvenience caused.