Please be informed that our system is undergoing maintenance on 21 July 2019 to help serve you better. During this period, the following services will be temporarily unavailable.

On 21 July 2019, 03:00am to 07:00am (Singapore Time), Citibank ATM & Cash Deposit Machines will be temporarily unavailable.

On 21 July 2019, 12:00am to 11:00am (Singapore Time), the following key services will be temporarily unavailable:

  • All Rewards Redemption via Citibank Online
  • Phone Banking
  • Internet Banking
  • Mobile Banking
  • Citi Mobile® App
  • Citi Bot SG
  • Online purchases requiring One Time Pin (OTP)
  • 2 Way SMS Banking
  • PayNow and FAST online payments / transfers
  • All Citibank Debit Mastercard transactions
  • Registration of Citi Credit Cards / Citibank Debit Mastercard for Apple Pay, Google Pay and Samsung Pay

On 21 July 2019, 02:00pm to 08:00pm (Singapore Time), travel redemption via Citi ThankYousm Rewards will be temporarily unavailable.

We apologise for any inconvenience caused.