COVID-19 Insurance and Relief Measures

 
 



Your well-being is of utmost importance to us at Citi. Amid ongoing concerns around COVID-19, Citi is closely monitoring the evolving situation and has taken a number of precautionary measures to protect our clients and colleagues. As a valued Citi customer, we are here by your side to support you through this time and provide you with peace of mind with the following relief measures and initiatives.



Special Financial Relief Programme (Unsecured) for Citibank Credit Card and/or Ready Credit customers

Special Financial Relief Programme (Unsecured) for Citibank Credit Card and/or Ready Credit customers

Our relief programme allows eligible existing clients to convert their outstanding amounts on their unsecured facilities to a term loan of up to
5 years with effective interest rate of 8% p.a., repayable on a monthly basis.

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Special Financial Relief Programme for Residential Property Loans

Special Financial Relief Programme for Residential Property Loans

Our existing customers have the option to apply for either:

  • Special Financial Relief Programme (SFRP) which allows you to defer up to 31 December 2020, either the principal portion of your monthly instalment, while continuing to pay the monthly interest; or the full monthly instalment. The SFRP will end on 31 December 2020.

Learn More on Special
Financial Relief Programme

  • Extended Support Scheme (ESS) which allows you to repay 60% of your monthly instalment for up to 9 months, or until 31 December 2021 (whichever is earlier). Please note that existing customers enrolled in the SFRP may also apply for this. You may apply for the ESS starting 9 November 2020.

Learn More on Extended
Support Scheme

Both programmes offer the option for you to extend the tenure of your mortgage to lower your monthly instalment amount following resumption of regular monthly instalments.

However, you should keep in mind that deferring payments, reduced instalment plans and loan tenure extensions mean that you will be paying more interest in total.

Relief Measures for Citi Debt Consolidation Plan (DCP) Customers

Relief Measures for Citi Debt Consolidation Plan (DCP) Customers

Our relief measures allow eligible existing Citi DCP customers to extend their DCP loan tenure for up to 5 years to help reduce the amount of their monthly repayments.

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Relief Measures for CitiBusiness (SME) Customers

Relief Measures for CitiBusiness (SME) Customers

Our existing customers may apply for Special Financial Relief Programme and the Extended Support Scheme to cope with cash flow.

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Relief Measures for Citi Commercial Bank (SME) Customers

Relief Measures for Citi Commercial Bank (SME) Customers

To support our existing SME clients, we are offering the option to defer payment of the principal in respect of your secured term loans (i.e. interest only payments). To find out more, please call your Relationship Manager.

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Complimentary insurance coverage against COVID-19 from AIA

Complimentary insurance coverage against COVID-19 from AIA

AIA is offering eligible clients complimentary insurance that covers S$1,000 hospitalisation income and S$25,000 death benefit against COVID-19 from now till 31 Dec 2020 or 30 days after the Disease Outbreak Response System Condition (DORSCON) level has officially stepped down to green – whichever is earlier. T&Cs apply. All eligible clients will automatically benefit from this free coverage. No action required.

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10 Teleconsultations and insurance benefits

AIA COVID-19 Support Programme

This Support Programme will extend the grace period for payment of premiums due up to 180 calendar days for clients who are financially affected by COVID-19, subject to applicable terms and conditions.

Policies eligible for the Support Programme are individual life and health insurance policies with a policy renewal or premium due date from 1 Apr to 30 Sep 2020.

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