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COVID-19 Insurance and Relief Measures
Your well-being is of utmost importance to us at Citi. Amid ongoing concerns around COVID-19, Citi is closely monitoring the evolving situation and has taken a number of precautionary measures to protect our clients and colleagues. As a valued Citi customer, we are here by your side to support you through this time and provide you with peace of mind with the following relief measures and initiatives.

Special Financial Relief Programme (Unsecured) for Citibank Credit Card and/or Ready Credit customers
Our relief programme allows eligible existing clients to convert their outstanding amounts on their unsecured facilities to a term loan of up to
5 years with effective interest rate of 8% p.a., repayable on a monthly basis.

Extended Support Scheme (ESS) for Property Loans
Our existing customers have the option to apply for the ESS which allows you to repay 60% of your monthly instalment for up to 9 months, or until
31 December 2021 (whichever is earlier). Please note that existing customers enrolled in the Special Financial Relief Programme (SFRP) may also apply for ESS.
This programme offers the option for you to extend the tenure of your mortgage to lower your monthly instalment amount following resumption of regular monthly instalments.
However, you should keep in mind that reduced instalment plan and loan tenure extension mean that you will be paying more interest in total.

Relief Measures for Citi Debt Consolidation Plan (DCP) Customers
Our relief measures allow eligible existing Citi DCP customers to extend their DCP loan tenure for up to 5 years to help reduce the amount of their monthly repayments.
Learn More
Relief Measures for CitiBusiness (SME) Customers
Our existing customers may apply for various relief programs to cope with cash flow.
Learn More
Relief Measures for Citi Commercial Bank (SME) Customers
To support our existing SME clients, we are offering various options to help cope with cashflow challenges. To find out more, please call your Relationship Manager.
Learn More
Complimentary insurance coverage against COVID-19 from AIA
AIA is offering eligible clients complimentary insurance that covers S$1,000 hospitalisation income and S$25,000 death benefit against COVID-19 from now till 30 June 2021 or 30 days after the Disease Outbreak Response System Condition (DORSCON) level has officially stepped down to green – whichever is earlier. T&Cs apply. All eligible clients will automatically benefit from this free coverage. No action required.
Learn MoreManage your everyday banking needs using Citi Mobile® App, right from the comfort of your home.
Please refer to full disclaimers and terms and conditions applicable to relevant products and services.
For more information, please email us.
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