IMPORTANT NOTICE. All you need to know about Citi's new custody arrangement

Frequently Asked Questions

OVERVIEW

What is this change of custody arrangement about?
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Today, when you trade Singapore shares via Citibank's Brokerage platform, your Singapore shares are delivered to or deducted from your account held in Central Depository Pte Ltd ("CDP") on settlement day.

After 18 July 2016, your Singapore shares will be custodised with Citibank and/or its nominees when you trade in Singapore shares via Citibank's Brokerage Platform.

How will this change benefit me?
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  • Consolidated view of your portfolio in a single platform. Your holdings of Singapore shares will be displayed in your monthly statements, Citibank Online and Citi Mobile.
  • Funds from your brokerage 'Sell' trades that is not yet credited into your cash trading account is made available to fund your 'Buy' trades.
  • Receive SMS alert and email notification from Citibank of Corporate Actions.
  • Submission of electronic responses to Corporate Actions will be available via Citibank Online and Citi Mobile.
  • Singapore shares will contribute towards your Assets under Management (AUM), allowing you to qualify for a range of privileges, including Citi Priority / Citigold / Citi Private Client status.
Will there be any fees involved?
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  • In the event that you transfer out shares to CDP or to external counterparties, the following transfer fees will apply:
      Share Transfer-Out Fee
    To CDP SGD10 per counter. Prevailing GST applies
    To External Counterparty SGD30 per counter. Prevailing GST applies
  • Transfer in fees applies to all transfer of Singapore shares from CDP to Citibank. This fee is chargeable by CDP. For details please see CDP fee schedule on CDP website.
  • Custodian Safekeeping Fees will apply at a rate of 0.02% of the monthly average stockholding balance, up to a maximum of SGD100 every 6 months. Prevailing GST applies.
Where will my Singapore shares be held after the new custody arrangement is in place?
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Your Singapore shares will be custodised with Citibank and/or its nominees, within your Securities Brokerage account. The nominee selected by Citibank for the custody of the Singapore shares is Citibank N.A. (Singapore Branch), Securities and Funds Services.

WHAT TO EXPECT IF CONSENT IS SUBMITTED?

I have provided consent. When will my Singapore shares be custodised in Citibank?
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With effect from 18 July 2016, Singapore shares purchased via Citibank Brokerage platform will be custodised with Citibank and/or its nominees.

I have provided consent. Will I still be able to sell my Singapore shares held in CDP via the Citibank Brokerage platform?
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With effect from 18 July 2016, you will no longer be able to sell Singapore shares held in CDP via the Citibank Brokerage platform.

I have provided consent. When can I start transferring Singapore shares to my brokerage account in Citibank?
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You can start transferring Singapore shares into your Citibank account from 18 July 2016 onwards.

What should I do if I consent to have my Singapore shares custodised in Citibank?
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You may return the Consent Form enclosed with the Letter of Notification. Alternatively, you may login to your Citibank Online to submit your consent electronically.

WHAT TO EXPECT IF CONSENT IS NOT SUBMITTED ?

What will happen if I do not respond by the stipulated deadline?
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You will no longer be able to trade in Singapore shares using Citibank's Brokerage platform. Your individual CDP account will be automatically delinked from your SGD Cash Trading Account. Please ensure that you have a functioning trading account with other broking houses should you wish to continue to trade the Singapore shares in your CDP account.

I have NOT provided consent. What happens to my account after 18 July 2016?
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With effect from 18 July 2016, you will not be able to effect any trades of Singapore shares.

OTHER TECHNICALITIES

When will I receive my Singapore Shares?
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It will depend on the sending entity. CDP normally takes 3-5 business days to complete share transfer requests. If the transfer is from another bank or broker, it may take 5-7 business days. Please contact CDP or the sending bank/broker should you have any further queries.
Who will notify me if there are Corporate Actions regarding my Singapore shares?
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Citibank will notify you of Corporate Actions for Singapore shares custodised in your Citibank Brokerage account.
How will I be notified of Corporate Actions?
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You will be notified by mail, email and SMS alerts. Therefore, it is critical that your contact information in Citibank's records is kept up-to-date.

I have a Margin Trading Account (MTA), how will this change affect my account?
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The new custody arrangement will not have an impact on your Margin Trading Account. Your Singapore shares are already custodised with Citibank and accessible through your preferred external brokers.

Will Citibank charge transfer in fee of Singapore shares to my Citibank Securities brokerage account?
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No.

What will happen to my US and HK market trades if I do not provide consent to the Singapore share new custody arrangement?
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The new custody arrangement will only affect trades in and custody of Singapore shares. There is no change to US and HK market trades, it will continue as per normal.

I have submitted my SG Brokerage account opening application form in May 2016, but my account is not yet opened.
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If you have submitted your account opening application form before 6 May 2016, we will be sending you a new set of Brokerage account opening forms, which will reference the updated Terms and Conditions relating to the new custody arrangement. Please submit the new set of forms if you would like us to proceed to open a SG brokerage account for you. Please note, however, that while we transition to the new custodial arrangement, you will not be able to trade in Singapore shares until 18 July 2016.

As a Citigold or Citigold Private Client, can the CDP transfer fee be waived when I transfer Singapore shares from CDP to Citibank?
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Citibank will absorb the transfer fee incurred by Citigold and Citigold Private Clients for the first transfer (no limit to number of counters) of Singapore shares from CDP to your Citibank brokerage account.

Subsequent transfers of Singapore shares from CDP will incur CDP transfer fee at $10.70 per counter (inclusive GST). This waiver is offered on a one-time basis and will not be ongoing. To qualify for waiver, shares have to be transferred before 18th October 2016, after which transfer fees will be charged.

What can I transfer from CDP to my Citibank Brokerage account?
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Anything that is listed on the Singapore Exchange, except for delisted shares and retail bonds.

If I do not provide consent to the new custody arrangement, can I still receive distribution on my Singapore shares from CDP into my cash account with Citibank?
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Yes, you can still receive payments from CDP into your Citibank cash account.