MULTI-CURRENCY FEATURE

Travel light with Citibank Debit Mastercard®

Pay in Your Preferred Foreign Currency with Citibank Debit MasterCard®

Access multiple foreign currencies with Citibank Debit Mastercard, for payments and withdrawals at Citibank ATMs overseas at no additional conversion fee. You will also enjoy attractive exchange rates for your foreign currency conversions on Citi Online Foreign Exchange (eFX).

To start enjoying this feature through your Citibank Debit Mastercard, simply apply for the Global Foreign Currency Account.

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Benefits
Purchase foreign currencies at your preferred rates

Purchase foreign currencies at your preferred rates

Save the hassle of searching for the best exchange rates with real-time alerts, or have currencies auto-purchased when markets hit your preferred rates with Citi eFX. Enjoy the convenience of purchasing currencies on-the-go.

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Safe and convenient

Safe and convenient

Avoid carrying bulky cash whenever you travel with this safe and convenient way of paying through your Citibank Debit Mastercard. Choose to also pay in the preferred foreign currency when you shop online globally.

Access cash anytime overseas

Access cash anytime overseas

Enjoy cash withdrawals overseas at no foreign exchange conversion fee and administrative charge, at Citibank ATMs.

Track your account on the go

Track your account on the go

Stay updated with your latest transactions wherever you are, with Citibank Online and Citi Mobile® App.

Exclusive Citibank Debit Mastercard Privileges

Exclusive Citibank Debit Mastercard Privileges

Gain access to exclusive social events and a host of lifestyle privileges tailored for you and your family.

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How Does It Work
Open a local and foreign currency account
1

Open a local and foreign currency account

  • If you do not have a Citibank Savings or Current account, please visit any branch.

  • For existing Citibank Savings and Current Account customers
  • Apply here

Transfer from your SGD account to your Foreign Currency account
2

Transfer from your SGD account to your Foreign Currency account

  • Simply log in to Citibank Online or Citi Mobile® App to transfer funds from your SGD account to your foreign currency account.
Link your preferred currency to your Citibank Debit Mastercard
3

Link your preferred currency to your Citibank Debit Mastercard

  • Select your choice of currency (e.g. USD) from your Foreign Currency Account and link to your Citibank Debit Mastercard via Citibank Online or Citi Mobile® App
  • You are now ready to make purchases or withdrawals in your chosen currency, at no additional conversion fee.
How to Apply

Sign up for the Global Foreign Currency Account now to access your preferred foreign currency via Citibank Debit Mastercard.

Global Foreign Currency Account

Gain access to multiple foreign currency types and carry out transactions on different currency types from a single platform.

Already have a Global Foreign Currency Account?

  • Apply for the Citibank Debit Mastercard to enjoy its benefits and privileges.
  • For existing account and cardholders, simply link your Citibank Debit Mastercard to the Foreign Currency Account via Citibank Online or Citi Mobile® App.

The Multi-currency feature on your Citibank Debit Mastercard is also available with:

FAQ

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The multi-currency feature allows you to make purchases overseas at point-of-sale or online using your Debit Card without incurring additional foreign currency conversion fees and admin fees.

For example, if you are travelling to Hong Kong and have a HKD Foreign Currency Account with us, you can set your Debit Card Linkage to your HKD Foreign Currency Account so that any HKD transactions will be debited directly from your HKD Foreign Currency Account at no additional conversion fees.

The multiple foreign currencies are Swiss Franc, Australian Dollar, Canadian Dollar, Euro, Hong Kong Dollar, Japanese Yen, New Zealand Dollar, Sterling Pound, US Dollar, UAE Dirham, South African Rand, Swedish Krona, Norwegian Krone and Danish Krone.

You need to select the foreign currency account you wish to debit as your primary account via Citibank Online or Citi Mobile® App. Once the selection of your desired foreign currency account is completed, your subsequent overseas/online transactions and any ATM cash withdrawals will be conducted and debited from your account in your selected foreign currency by default.

In some online shopping sites, merchants may in their own discretion and without giving prior notice authorize an online transaction before shipment. In such cases, the transaction will be subjected to a currency conversion fee and admin fee if your Debit Card is linked to a different currency account from the transaction currency.

Please ensure that the amount of your online transaction has been set aside in your Foreign Currency Account before changing your Debit Card Linkage.

You can easily keep track of all your transactions performed on Citibank Online or Citi Mobile® App.

You may do so via Citibank Online or Citi Mobile® App. Remember to change your Debit Card Linkage immediately to a different currency (i.e. SGD) after your overseas transactions or travels.

The Debit Card Linkage can be found under "Services > Banking Services > Debit Card Linkage

Foreign Currency Account

Foreign Currency Account

You may incur foreign currency conversion fees for transactions performed in SGD if you do not revert your primary account to your preferred SGD account after use or travel.

Your daily transaction limit is set at S$2,000 or equivalent in foreign currency at the prevailing exchange rate on the day the spending in foreign currency is made.

No, this feature is only applicable for point-of-sale, e-commerce and withdrawal transactions.

Important Information

Important information pertaining to the use of your Citibank Debit Mastercard

In addition to ATM withdrawal functions, your Debit Card also allows you to sign for local and overseas purchases, perform contactless payment via Mastercard Contactless (including through the use of digital wallets like Citi Pay and Samsung Pay) and card-not-present transactions (such as mail and phone orders) (collectively, "Debit Card Transactions") which shall be paid for by directly deducting the transaction amount from your primary bank account. If your Debit Card is tagged to a Foreign Currency Account as your primary bank account or if you make cash withdrawals from your Foreign Currency Account, where the Debit Card Transaction and/or cash withdrawal is in a different currency from the Foreign Currency Account, please note that the Debit Card Transaction/ cash withdrawal will be subject to an administrative fee of up to 2.5% on the converted amount, or such other rate as determined and notified to you.

Your Debit Card therefore carries the risk of unauthorized signature-based, contactless payment or card-not-present transactions. Please note that the default daily limit for these types of Debit Card Transactions is S$2,000 unless revised by you. For replacement card: if you had previously revised your old Debit Card's daily limit, your new Debit Card daily limit remains the same as your existing daily limit of your old card or the available balance in your primary bank account, whichever is lower. For clarity, this limit is shared between the Debit Card Transactions that you are permitted to effect using your Debit Card. You may choose to increase or decrease this limit upon activation.

In addition, because the magnetic stripe of your Debit Card contains sensitive payment card data, double swiping the magnetic stripe of your Debit Card on Point-of-Sale readers or Electronic Cash Registers may expose it to skimming and/or cloning and hence theft of your sensitive payment card data. To protect your information from being skimmed and/or cloned, it is recommended that the magnetic stripe of your Citibank Debit Card is not swiped on Point-of-Sale readers or Electronic Cash Registers.

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Debit cards are similar to ATM cards. You can use your debit card with your personal identification number (PIN) to withdraw cash from ATMs. You can use it to purchase goods and services. For purchases made on debit cards, the purchase amount is immediately deducted from your bank account. You can spend only the amount in your account. Make sure your card is safe at all times.

Your debit card carries the Mastercard branding which allows you to perform signature-based Point-Of-Sale (POS) transactions. While this may seem similar to credit cards, do note that when you use credit cards, you are paying on credit. But when you use a debit card, the purchase amount or withdrawal is deducted immediately and directly from your account.

Although the Mastercard that you have received is a chip card it also has the magnetic stripe for overseas use. While chip technology can reduce the risks of cloning, the magnetic stripe portion of the debit card can still be cloned. As debit cards allow customers to sign off on the receipt, there is also a risk of forgery.

Some merchants allow you to make transactions below a certain value without the need to sign off on the transaction receipt. Do ask the merchant for a receipt of the transaction to ensure the correct amount is deducted. If the wrong payment amount is deducted, please contact Citibank immediately.

Your debit card details (such as name, account number, expiry date etc.) may be captured by fraudsters either through skimming or via intercepted online transactions. Fraudsters will then be able to use such information to clone a card or perform fraudulent card-not-present transactions (such as online or mail-order-telephone-order (MOTO) transactions).

However, for online purchases with merchants whose websites are enabled with the 3D Secure Technology, you will be asked to enter a One-Time Password before you can complete the transaction. This helps to protect you against online fraud and is a secure way to authenticate that you are making the purchase as the rightful owner of the debit card being used. Inform Citibank immediately if you have received a One-Time Password (OTP) but you did not make the transaction.

If you lose your debit card, inform Citibank immediately. If your card is stolen, make a police report and inform Citibank immediately.

Once you report the loss, your maximum liability for unauthorised charges prior to reporting the loss to Citibank will be capped at $100. This cap applies provided you have not acted fraudulently, or were not grossly negligent, or did not fail to inform Citibank as soon as reasonably practicable after you became aware that the card was lost or stolen.

  • Never leave your debit card or documents containing its details lying around.
  • Sign the back of your debit card with permanent ink as soon as you receive it.
  • Safeguard your card details. Do not disclose your personal identification number (PIN) for cash withdrawals to anyone. Memorise your PIN and destroy the PIN mailer.
  • Only shop at reputable and legitimate merchants (including online stores). Do not perform online transactions using shared devices such as computers in cybercafes.
  • When you make small value transactions without the need to sign off on the receipt, ask the merchant for a receipt of the transaction to ensure the correct amount is deducted.
  • Check regularly that your cards are with you.
  • Call Citibank immediately if your card or card information is lost or stolen. Note the time and date when you do so.

For a comparison of ATM, Debit and Credit Cards, we urge you to visit MoneySense by
clicking here.

Disclaimer:Disclaimer:

Your Citibank Debit Card comes with a daily point of sales limit that is set at S$2,000. This limit is shared between signature-based, contactless payments (e.g. Mastercard Contactless and payments made using digital wallets) and card not present transactions (including mail and phone orders). You may choose to increase/decrease this limit upon activation of your Citibank Debit Card. Notwithstanding the limit that you set, the limit on your Citibank Debit Card will remain subject to your available bank balance.

Where we allow your Citibank Debit Mastercard to be tagged to a Foreign Currency Account and used for any and/or all foreign currency fund in the Foreign Currency Account, foreign currency transactions and Cash Withdrawals will be directly authorized from the respective Foreign Currency Account in the foreign currency directly provided that that there are sufficient funds in the relevant foreign currency. In the event that you perform a Cash Withdrawal and/or Card Transactions in a different currency from the Foreign Currency Account tagged to your Citibank Debit Mastercard , the transaction will be subject to an administrative fee of up to 2.5% on the converted amount, or such other rate as determined by us and notified to you.

Where your Citibank Debit Card has Mastercard Card Transaction functionality enabled, you acknowledge and accept that the Citibank Debit Card carries risk of unauthorized signature-based, contactless payments (e.g. Mastercard Contactless and other payments made using digital wallets) or card not present transactions.

Double Swiping is a term used to describe the act of a second swipe of a payment card at a Point-of-Sale terminal after the first swipe to obtain initial authorization from the bank. The second swipe effectively exposes your Citibank Debit Card's magnetic stripe full track data to compromise. You acknowledge and accept that double swiping the magnetic stripe of your Citibank Debit Card on Point-of-Sale readers or Electronic Cash Registers increases the risk of skimming and/or cloning and hence the theft of your sensitive payment card data.

Any customers using Citibank eFX acknowledge and accept that all transactions they make are made solely upon their judgment and at their discretion and own risk. Nothing in Citibank's brochures, investment reports and/or any of Citibank's material supplied to the customer, nor any customer investment profiling conducted for the customer, shall be construed as Citibank's investment advice as regards the relative attractiveness of one investment option over another. Investors investing in investment and/or treasury products denominated in non-local currency should be aware of the risks of exchange rate fluctuations that may cause a loss of principal when foreign currency is converted back to the investors' home currency. Foreign currency trading is subject to rate fluctuations, which may provide both opportunities and risks. Customers who have any questions about their legal or tax positions as a result of opening an account with Citibank or effecting any transaction on an account with Citibank should engage an independent legal or tax adviser as they consider appropriate.

Exchange controls may apply from time to time to certain foreign currencies. Our Treasury Services Managers and Relationship Managers may assist customers with information on any exchange controls that are relevant to the currencies in which they invest. Placing contingent orders, such as "stop loss" or "stop limit" orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders.

Citibank's full disclaimers, terms and conditions apply to individual products and banking services. This communication does not constitute the distribution of any information or the making of any offer of solicitation by anyone in any jurisdiction in which such distribution or offer is not authorized or to any person to whom it is unlawful to distribute such document or to make any offer or solicitation.

Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please visit www.sdic.org.sg.