Complimentary Travel Insurance with Citi Credit Cards

Travel Insurance

Complimentary Travel Insurance with Citi Credit Cards

Simply charge the Full Fare of your travel ticket to your Citi Card and activate your Complimentary Travel Insurance before you travel.

Complimentary Travel Insurance feature is available for the following cards:

  • Citi Rewards World Mastercard® / Visa Signature Card
  • Citi Cash Back World Mastercard / Visa Signature Card
  • Citi Cash Back+ World Mastercard / Visa Signature Card
  • Citi Lazada Visa Signature Card

Remember to activate your travel insurance prior to travel to enjoy the Complimentary Travel Insurance feature.

ACTIVATE YOUR TRAVEL INSURANCE HERE

Effective 1 Feb 2024, the complimentary travel insurance will be underwritten by HL Assurance Pte Ltd instead of AIG Asia Pacific Insurance Pte Ltd (“AIG”).

Please note that for claims under the complimentary travel insurance in respect of a Covered Trip starting on or before 31 Jan 2024 and ending on or before 31 Jan 2024, such claims should be filed with AIG Asia Pacific Insurance Pte. Ltd. (“AIG”). For claims under the complimentary travel insurance in respect of a Covered Trip starting on or before 31 Jan 2024 but ending after 31 Jan 2024, such claims should be filed with HL Assurance Pte Ltd.

Travel Insurance Agent: AIG / HL Assurance Pte Ltd

Who is eligible?

Cardmember, spouse (who is also a Citi Card member) and dependent children. Refer to respective policy document for details and applicable terms and conditions.

For AIG, please click here

For HL Assurance Pte Ltd, please click here

Complimentary Travel Insurance Benefits

BENEFITS SUM INSURED PER PERSON (S$)
SECTION 1 - ACCIDENTAL DEATH & PERMANENT DISABLEMENT IN COMMON CARRIER

Principal or Supplementary Cardmembers

Accompanying Dependent Child(ren)

1,000,000

50,000

SECTION 2 - MEDICAL ASSISTANCE PROGRAM

Benefit 2(i) - Medical & Accidental Dental Expenses Incurred In Covered Trip Outside Singapore

  • Principal or Supplementary Cardmembers
  • Accompanying Dependent Child(ren)

40,000.00

20,000.00

Benefit 2(ii) - Emergency Medical Evacuation

  • Principal or Supplementary Cardmembers
  • Accompanying Dependent Child(ren)

100,000.00

100,000.00

Benefit 2(iii) - Repatriation

  • Principal or Supplementary Cardmembers
  • Accompanying Dependent Child(ren)

50,000.00

50,000.00

SECTION 3 - TRAVEL INCONVENIENCES (APPLICABLE FOR CARDMEMBERS ONLY)

Benefit 3(i) - Baggage Loss

(reimburse up to S$500.00 per article)

1,000.00

Benefit 3(ii) - Baggage Delay

(S$200.00 per 8-hours consecutive delay)

500.00

Benefit 3(iii) - Flight Delay

(S$100.00 per 8-hours consecutive delay)

500.00

Benefit 3(iv) - Trip Cancellation 500.00

Benefit 3(v) - Trip Interruption

(minimum 5 consecutive days of Hospitalization Overseas)

500.00

For trips starting on or before 31 Jan 2024 and ending on or before 31 Jan 2024, please contact AIG. For trips starting on or before 31 Jan 2024 but ending after 31 Jan 2024, please contact HL Assurance Pte Ltd.

AIG Asia Pacific Insurance Pte. Ltd.

For enquiries or claims, please contact AIG Call centre at 6419 3000

(Mon - Fri, 9 am to 5 pm, except Public Holidays)

AIG's 24 hour emergency hotline no. for customer to call when overseas is 6735 2221.

Customer should quote Policy no. 509C000003

For more details and applicable Terms and Conditions of the Travel Insurance policy, please click here.

Download the Claim form here.

The insurance products or services described above are underwritten and provided by AIG Asia Pacific Insurance Pte. Ltd.

HL Assurance Pte Ltd

For enquiries or claims, please contact HL Assurance Pte Ltd Call centre at 6702 0202

(Mon - Fri, 9 am to 6 pm, except Public Holidays)

HL Assurance Pte Ltd's 24 hour emergency hotline no. for customer to call when overseas is 6922 6009.

For more details and applicable Terms and Conditions of the Travel Insurance policy, please click here.

For HL Assurance Pte Ltd. Claims, please contact HL Assurance Pte Ltd. directly at 6922 6003, Fax (65) 6224 1923, claims@hlas.com.sg

The insurance products or services described above are underwritten and provided by HL Assurance Pte Ltd.