BIG Rewards
Frequent flyer programme of AirAsia
Ready, jet set, go! You can now instantly transfer your Points or Miles to BIG Points, frequent flyer programme of AirAsia, directly on the BIG Rewards mobile app. BIG Members can enjoy exclusive offers and use BIG Points to redeem flights, hotels, groceries and food delivery on airasia.com!
How to redeem?
- 1 Download the BIG Rewards mobile app and login with your BIG Member ID or sign up for a new account.
- 2 Tap on “Get Points”, “BIG Xchange”, “Instant” then “Citi Singapore” to start linking. Enter the last 4 digits of your Citi Credit Card number and full mobile number registered with Citi, verify your OTP to complete your card linkage.
- 3 Select your linked Citi Credit Card to redeem with.
- 4 Select the amount of Points or Miles to redeem by keying in or the slider. Agree to the Terms & Conditions and tap on ‘Convert Now’
- 5 Upon successful redemption, BIG Points will be instantly credited to your BIG Member account#.
#No administrative fee will be charged for each Points Transfer.
Citi ThankYou Rewards Terms and Conditions apply. For more information, please click .
Citi ThankYou Rewards Terms and Conditions apply. For more information, please click .
Don’t have the BIG Rewards mobile app?
Download and start redeeming your Points or Miles for BIG Points today.
Download and start redeeming your Points or Miles for BIG Points today.
This Citi Rewards website (“Website”) is made available to you as a Citibank credit cardmember, as part and parcel of the Citi Rewards program. You acknowledge and understand that: (i) the Website is operated and managed by a third party (the “Merchant”); and (ii) the products and services made available to you for redemption on the Website are provided by the Merchant. You acknowledge and agree that Citibank Singapore Limited (“Citibank”) is not the provider, supplier, or seller of any of the products or services made available to you on the Website. Each reward redemption that is accepted or effected via this Website shall constitute a purchase of the redeemed products or services by you from the Merchant and not from Citibank, pursuant to an individual contract entered into directly and only between that Merchant and you (such contract to be referred to as “Merchant Contract”). Citibank is authorised to make payments due from you to the Merchant under the Merchant Contract on your behalf. Citibank shall not have any responsibility or liability relating to the compliance or non-compliance by you or the Merchant under the Merchant Contract, and at no point in time shall Citibank establish or be required to establish any contract for the provision of, or to provide any warranty or representation with respect to, the delivery, sale or provision of products or services made available to you on this Website other than making payment on your behalf in respect of a redemption, Citibank shall not under any circumstances be responsible for any delivery, after-sales service, payment invoicing or collection, customer enquiries (not limited to sales enquiries), technical support, maintenance services and/or any other obligations or services relating to or in respect of the products or services made available to you on this Website by third parties.
Important Information:
With effect from 1 October 2020, Instant Citi Rewards Redemption, which is a service where you can instantly redeem your Points/Miles at the point-of-sale terminals of participating merchants, will be terminated. Please refer to www.citibank.com.sg/rewards for other rewards redemption channels available.
With effect from 1 October 2020, Instant Citi Rewards Redemption, which is a service where you can instantly redeem your Points/Miles at the point-of-sale terminals of participating merchants, will be terminated. Please refer to www.citibank.com.sg/rewards for other rewards redemption channels available.
Click here for current Citi ThankYou Rewards Program Terms and Conditions. Click here for updated Terms and Conditions (effective 16 December 2024).
Points refer to the Points earned on Citi Classic, Citi Gold, Citi Platinum, Citi Rewards and Citi Prestige credit cards or the Ultima Dollars earned on Citi ULTIMA credit cards.
Miles refer to the Citi Miles earned on Citi PremierMiles Credit Cards.
Rebates refer to the Citi M1 Rebates earned on Citi M1 Cards only and will be eligible for Pay with Points via SMS only.
SMRT$ refer to the SMRT Dollars earned on Citi SMRT Cards only and will be eligible for Cash Rebate via SMS only.
Cash Back refer to the Cash Back Dollars earned on Citi Cash Back+ Cards only and will be eligible for Pay with Points via SMS and Cash Rebate via SMS only.
An administrative fee of SGD27.25 (inclusive of GST)* will be charged for each Points Transfer. Please note that the billing of the administrative fee may be split up into separate charges under the description of “Name of Points Transfer Participating Loyalty Program” and “GST on Miles Transfer Fee” and may be billed in different statements of account.
Please note that the charging of the administrative fee based on the applicable date will be at the point of processing of the Points Transfer request, which is generally 2-3 business days after the Points Transfer request is made (ie. if the Points Transfer request is made on 31 December 2023, the administrative fee will be processed on or around 3 January 2024 and the administrative fee will be SGD27.25 (inclusive of GST)). The administrative fee is only waived for Points Transfer for Citi ULTIMA Cards. For Instant Points Transfer, the administrative fee is waived for all eligible Citi Cards.
Points refer to the Points earned on Citi Classic, Citi Gold, Citi Platinum, Citi Rewards and Citi Prestige credit cards or the Ultima Dollars earned on Citi ULTIMA credit cards.
Miles refer to the Citi Miles earned on Citi PremierMiles Credit Cards.
Rebates refer to the Citi M1 Rebates earned on Citi M1 Cards only and will be eligible for Pay with Points via SMS only.
SMRT$ refer to the SMRT Dollars earned on Citi SMRT Cards only and will be eligible for Cash Rebate via SMS only.
Cash Back refer to the Cash Back Dollars earned on Citi Cash Back+ Cards only and will be eligible for Pay with Points via SMS and Cash Rebate via SMS only.
An administrative fee of SGD27.25 (inclusive of GST)* will be charged for each Points Transfer. Please note that the billing of the administrative fee may be split up into separate charges under the description of “Name of Points Transfer Participating Loyalty Program” and “GST on Miles Transfer Fee” and may be billed in different statements of account.
Please note that the charging of the administrative fee based on the applicable date will be at the point of processing of the Points Transfer request, which is generally 2-3 business days after the Points Transfer request is made (ie. if the Points Transfer request is made on 31 December 2023, the administrative fee will be processed on or around 3 January 2024 and the administrative fee will be SGD27.25 (inclusive of GST)). The administrative fee is only waived for Points Transfer for Citi ULTIMA Cards. For Instant Points Transfer, the administrative fee is waived for all eligible Citi Cards.