Use Credit Wisely

There are several services in the market that you can get to protect against fraud. Here are some examples of security features that Citibank offers.

Protection From Unauthorised Use Of Your Card

Citi Alerts
	Be alerted via SMS each time your credit card is used.
	Customise this alert for transactions above an amount of your choice.
Citi Alerts also allows you to check your credit card account details like outstanding bill, payment due date, available credit line and last four transactional details.

Fraud Early Warning
Citibank's control system monitors your credit card transactions, and triggers alerts should there be any suspicious activity on your card, and you will be contacted immediately to verify your recent usage.

Secure Online Shopping with Verified by Visa and MasterCard SecureCode^®
You will be prompted for a password before you make a purchase at any of the participating online merchants, allowing you to enjoy a more secured online shopping experience.
To enrol, simply login to Citibank Online and click on "Activate Now" under Card Services, Secure Online Activation.

Protection From Lost Or Stolen Cards

You can proactively protect yourself from lost or stolen credit cards by obtaining insurance coverage for a nominal fee. Report the loss and suspension of all your credit cards (including non-Citibank cards) and to prevent unauthorised usage with one phone call.

Card Protection Plan*
	Get fraud protection of up to $500,000* from unauthorised changes that occurred after your report.
	Get reimbursed for your valuable documents and personal belongings.
To enrol, simply SMS: Citicpp<space>secure to 72484.

Protecting Your Account Information and Identity

Citibank keeps your personal information and account details safe behind several layers of security features.

Online Banking Security
	Citibank's Dynamic Pin Pad and One-Time PIN (OTP) provide protection against unauthorised access of your online account information and from various forms of online fraud.
	These features ensure that only you have access to your accounts online.

Identity Protection
ID Protect safeguards you from identity theft and card fraud by providing a complete range of prevention and resolution services for a nominal fee.
	Be alerted each time your credit status is updated at Credit Bureau (Singapore) Pte Ltd.
	Receive up to four credit reports per year.
	Access to dedicated identity protection experts and confidential advice-line for professional guidance and support.
To enrol, simply SMS: Citiprotect<space>secure to 72484.

*Disclaimer:
These insurance products are the obligation only of Manulife (Singapore) Pte Ltd, ACE Insurance Company and Card Protection Plan Limited. They are not bank deposits or obligations of, or guaranteed by Citibank Singapore Limited, Citigroup INC or any of their affiliates or subsidiaries. This is not a contract of insurance, accordingly, the information should be read and construed in light of, and subject to, all terms & conditions contained in the policy. Full details are stated in the policy.

	Fraud Protection
	Protect Against Fraud

	The Internet

	Lost Cards

	Fraud Protection Services


	Identity Theft
	Protect Against Identity Theft

	Falling Prey to Identity Theft

	Dealing with Identity Theft

	Reclaiming Your Identity

	Resolving Credit Report Problems

Citi.com