There is no single definition of fraud.
Some types of credit fraud that occur include identity theft, which is the unauthorised use of personal
identification information to commit fraud or other crimes, and identity assumption which
represents a long-term victimisation of identification information. Credit card users also
have to worry about fraud spree, in which unauthorised
charges are made on existing accounts.
There are several warning signs that credit fraud may be occurring. You may get bills arriving from unknown or unfamiliar sources, or receive calls
from creditors or collection agencies about making payments that you know nothing about.
It is not possible to totally prevent fraud from happening, but there are measures that you can take to protect yourself.
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Sign on the back of your credit card the moment you receive it |
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Keep an eye on your card as far as possible when making transactions |
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Dispose of all personal documents properly |
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Check your account balances regularly |
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Review your monthly statements and report discrepancies immediately |
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Inform your bank in advance of any address change |
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Patronise only reputable websites when making purchases |
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Beware of unsolicited e-mails asking for personal information |
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Never lend your credit card to anyone |
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Purchase solutions such as ID Protect and Card Protection Plan, or get the free Citi Alerts service to protect yourself |
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Protect Against Fraud