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Be suspicious of any email with urgent requests for personal financial information. Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately. |
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If you suspect you've been sent a fraudulent email, contact your local Citibank customer service officer immediately or send us a secure mail after you sign on to Internet Banking. |
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Do not ever enter your account number and PIN into a pop-up window. Citibank login pages are always on a webpage and never in a pop-up window.
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Never open email attachments from sources that you cannot trust. |
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Open emails only when you know the sender. |
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Always scan email attachments for viruses before opening them. If you are unsure about the source of an attachment, delete it. |