- Personal Banking
Stop Waiting. Go Global. Get Personal.(There's a smarter way to bank).
Get instant access, global banking privileges and personalized services.
At a glance:
- Citibank Express : 24/7 account opening, Time Deposit establishment & more
- Citibank e-Chat Your questions answered online via Citibank e-Chat,24 hours a day.
- CitiPhone Banking: Your calls answered in 15 secs or less
- 1,500 touchpoints islandwide
- Citibank Online
- Mobile banking
- Instant account opening
- Free ATM/Debit card
- Citibank Brokerage
- SMS alert services
- Hassle-free GIRO bill payment
- Pay Anyone
Spend more time doing things that are meaningful to you and less time banking. That's why banking across all our channels can now be done quickly and easily.
With your convenience as our priority, Citibank is proud to bring you Citibank Express, the next level in Smart Banking.
From instant account opening, time deposit establishment, customize personalized screen with your favorite transaction page to live assistance from our CitiPhone Officer, Citibank Express gives you instant access, 24/7.
Get quick answers. Your questions answered online via Citibank e-Chat. Login to your account and get in touch with our Citibank e-Chat officers for live assistance, 24 hours a day, 7 days a week, wherever you are. Click here for a full list of Citibank e-Chat service terms & conditions.
24-Hour CitiPhone Banking
Hate waiting? Call our hotline anytime of the day and a CitiPhone Officer will attend to your calls in 15 seconds or less1. Call us at 6225 5225 to make enquiries or perform a wide range of banking transactions.
1Answer time is measured from the time customers select the option to speak to the Citiphone officer.
1,500 touchpoints islandwide
Access to over 1,500 touchpoints islandwide, at Citibank Branches, SMRT Instant Banking Centres, ATMs at SMRT Stations islandwide, Cold Storage Supermarkets, Esso Petrol Stations, AXS stations and SAM machines.
Your bank is just a click away. Simply login with your ATM/Debit Card number and ATM PIN to enjoy the power and freedom to transfer funds, pay your bills, trade and much more online!
Instant account opening
Open2 a new Citibank banking account instantly at any of our branches. At selected locations, be issued with your ATM card and ATM PIN within 2 hours.
2Applicable for banking accounts. Available at Citibank main branches during banking hours. New accounts will be enabled within 2 hours from submission of complete documents. Not available at these Citibank locations: Asia Square, Great World City, Holland Village, Serangoon Gardens and at all SMRT Instant Banking Centres.
Effective 1 February 2013, enjoy a waiver on your account service fee of S$10 when you maintain a monthly minimum Total Relationship Balance3 of S$5,000 in your banking account.
3 Total Relationship Balance is the sum of:
- the average daily balance of your checking, savings and deposit accounts,
- the average daily value of your investments, and
- all outstanding amount(s) payable on your secured loan accounts as of the date of your last statement.
Citibank Brokerage offers you the convenience and ability to trade anytime in the U.S. and Singapore markets. Dedicated to providing you with more trading opportunities, we have recently enhanced our platform to include the Hong Kong market. What's more, you will be given complimentary real time feeds to market and company news to assist your investment decisions.
SMS alert services
With CitiAlerts, an SMS is all it takes to let you find out your account balance, latest bank, card transactions and more. To enroll, login to www.citibank.com.sg with your ATM/Debit Card number and ATM PIN and select "CitiAlerts" on the right menu to proceed or SMS "CitiAlerts" to 7CITI (72484).
Hassle-free GIRO bill payment
Enjoy hassle-free bill payment by consolidating all your monthly utility, tax and telecommunication bills with a single account. All it takes is 5 minutes on the phone - no paper work required! Simply call our phone line at 6333 9000 from Monday to Friday between 9:00am and 5:00pm and we will set up your GIRO payment on your Citibank Banking account.
With Citi Mobile and Citibank Online, you can now pay any local individual or organization in Singapore. From the comfort of your home or even when you're on the go, your bank is always within reach. What's more, Citibank Online also offers Citibank Global Transfer and Telegraphic Transfer to facilitate all your overseas transfer needs.
View your statements for the past 12 months online anytime, anywhere at no cost at all. To enroll, login to www.citibank.com.sg with your card number and ATM/credit card PIN and select "View Statements" on the right menu to proceed with enrollment or SMS "Citiestmt" to 7CITI (72484).
Receive dividend payments directly
With the Direct Crediting Service, have your Singapore-dollar dividend payments or other cash distributions from your securities holdings credited directly into your designated Citibank account for free! Start earning interest from the payment date once the funds are credited into your Citibank deposit accounts. Simply apply for this service or nominate your Citi account as the designated account today through your stock broking company or CDP.
A Citibank customer anywhere is a Citibank customer everywhere. Whether you travel frequently or have multiple overseas residences or investment, you will need a financial partner in a truly global bank. At Citibank, we are uniquely positioned to take care of your finances wherever you are.
Free global Citibank ATM withdrawals
Why pay for cash? Enjoy free cash withdrawals4 from our network of Citibank ATMs in 40 countries worldwide with your Citibank ATM/Debit Card.
Card security has always been our priority and to further enhance it, we have added an overseas usage de-activation feature on our ATM/Debit Cards for ATM cash withdrawals and Debit Card transactions overseas. Click here to find out more.
4No overseas cash withdrawal processing fee from Citibank ATMs using Citibank ATM & Debit Card; standard foreign currency exchange rates apply. Subjected to a pre-set daily cash withdrawal limit of S$3,000.
Access to emergency cash to handle unexpected situations
Misplaced your wallet or caught in a bind? Visit the nearest Citibank branch and pick up your cash, no matter where you are in the world. You can withdraw up to US$1,000 per day from your account5.
5Only available at selected countries. A transaction fee of US$25 may be applicable. Refer to our website for the full list of participating countries.
Citibank World Privileges
Enjoy a host of benefits, discounts and recognition across the world, at over 20,000 different establishments in 36 countries, including - golf courses, tourist attractions, spas, restaurants, retail shops and at some of the leading hotels. Simply look out for the Citibank Privileges logo around the world.
For complete peace of mind, sign up for our comprehensive travel insurance plans.
Free instant funds transfer worldwide
Let your money go places, free. Instant online fund transfers with a maximum daily outgoing limit of S$50,000^ to other Citibank account via Citibank Global Transfer.
^Depending on the rules and regulations of the country where the account is located, certain currency / account type may not be eligible and/or a lower transfer limit may apply. Countries with lower CGT limits: Bahrain, Belgium, Columbia, Egypt, Targobank (Germany), Greece, India, Indonesia, Japan, Korea, Spain, Thailand, United Arab Emirates.
For full list of participating countries, please click here.
Citibank global view of accounts
Keeping track of multiple Citibank banking relationships across borders is now easier with our global view of accounts. You can see a full overview of all your account balances with Citibank from any participating country on a single page simply and securely. Participating countries include Australia, China, Guam, Hong Kong, Indonesia, IPB Singapore , Malaysia, Non Resident Indians (NRI), Philippines, Thailand, Taiwan, United Arab Emirates, United Kingdom, United States of America and Vietnam.
Foreign Currency Account
Citibank Foreign Currency Account offers an easy and convenient way to conduct business or make an investment in foreign currency. This account offers you easy access to your money in the currencies of your choice and therefore you can make the best of currency fluctuations and global market opportunities.
International banking services
As part of the world's largest financial institution with a strong international network in over 100 countries, Citibank International Personal Bank has over 20 years of knowledge and expertise in international banking.
To find out more, visit www.ipb.citibank.com.sg
At Citibank, we believe in building a strong relationship to help you make the right moves towards your financial success.
Your own Personal Banker
Single Point of Contact
Financial planning is best done one-to-one. That is why we will assign a Personal Banker as a single point of contact to take care of your financial needs (applicable to customers with AUM+ in excess of S$50,000). What's more, enjoy preferential rates on mortgage and loans. Call us at 6333 9000 to arrange for an appointment with our Personal Bankers.
Grow Your Wealth
Explore the wealth management strategies that are in line with your goals. It is never too early or late to start investing your money. Citibank offers you a whole suite of superior financial products and services, coupled with financial advice from an experienced team of bankers. You can also maximise your trading opportunities using Citibank's Share Financing facility. For more details, call our Equity Investment Hotline at 6223 3221 or visit www.citibank.com.sg/sharefinancing. For any other enquiries on Investments, call our CitiPhone Officers to arrange an appointment with our bankers.
International Investment Advice
Benefit from the services of a Personal Banker, supported by a team of experts to advise you on the best investment opportunities suiting your short-term and long-term financial needs. Receive the latest information on economic trends, currency markets, stocks and more to help you keep abreast of developments that will impact your financial decisions.
Secure Your Future
Start planning now to protect your family's future. From maintaining the right insurance coverage to budgeting, we will share valuable insights to help you make better-informed financial decisions. Call us at 6333 9000 from Monday to Friday between 9:00am and 5:00pm to arrange an appointment with our insurance specialists.
Own Your Dream Home
At Citibank Home Financial Services, we offer you the widest range of home financing solutions designed according to your mortgage needs. Enjoy preferential rates on your mortgage when you apply through your Personal Banker. To find out more, call your Personal Banker or Mortgage Client Care team at 6238 8838 from Monday to Friday between 9.00am and 5.00pm.
Affordable instalment loan
Citibank Instalment loan gives you greater flexibility in managing your cash flow. Enjoy greater cash flow and affordable monthly instalments with Citibank Instalment Loan. What's more, get preferential rates when you apply through your Personal Banker (applicable to customers with AUM+ in excess of S$50,000).
+AUM (Assets Under Management): Customer's combined balances in his/her primary accounts including Checking and Savings accounts (excluding Cash Management Accounts), Time Deposits and investments.