CITIBANK SMRT PLATINUM VISA CARD

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Citibank SMRT Platinum Visa Card Citibank SMRT Platinum Visa Card

Citibank SMRT Platinum Visa Card

  • Up to 7% rebate on grocery.
  • Up to 15% rebate on coffee.
  • Up to 2% rebate on your EZ-Link top up as you tap and go.
  • Redeem your SMRT$ for vouchers and free rides.

Note: Changes in issuance of SMRT$ from 15 September 2014

With effect from 15 September 2014, the issuance of SMRT$ will be revised for the Citibank SMRT Platinum Visa Card: Click here for more information.

Benefits
Earn Rebate:
Category & Participating Merchants Monthly statement spend: more than $600 Monthly statement spend: less than $600
7.3% 7.0%
7%1 6.7%2
15%3 14.7%4
4%5 3.7%6
  • Crystal Jade Group of Restaurants
  • Swensen's
  • Sakae Sushi
  • Jack's Place Steak House & Restaurants
2% 1.7%
1% 0.7%

Effective 10 January 2014, please note that the S$0.25 convenience fee charged for an EZ-Reload Auto Top-up transaction will be credited to your Citibank SMRT Card account in the form of SMRT$ rewards.

2%7 1.7%8

Merchants other than the above

0.3%

Also, earn Citi Rebates at over 700 locations. For more information, click here.

17% rebate is calculated based on 5% SMRT$ and 2% Citi Rebate. 5% SMRT$ is awarded for transaction of $50 and above. 3% SMRT$ is awarded for transactions less than $50. Citi Rebate is awarded to transactions made at Cold Storage, Giant, Jasons, Katong Market Place, Tanglin Market Place, Paragon Market Place and Sheng Siong only. 2% Citi Rebate is awarded for transactions of $50 and above. 1% Citi Rebate is awarded for transactions of $20 to less than $50. Other Citi Rebate terms and conditions apply.

26.7% rebate is calculated based on 4.7% SMRT$ and 2% Citi Rebate. 4.7% SMRT$ is awarded for transaction of $50 and above. 2.7% SMRT$ is awarded for transactions less than $50. Citi Rebate is awarded to transactions made at Cold Storage, Giant, Jasons, Katong Market Place, Tanglin Market Place, Paragon Market Place and Sheng Siong only. 2% Citi Rebate is awarded for transactions of $50 and above. 1% Citi Rebate is awarded for transactions of $20 to less than $50. Other Citi Rebate terms and conditions apply.

3 15% rebate is calculated based on 5% SMRT$ and 10% Citi Rebate. 10% Citi Rebate is awarded for transactions made at Starbucks outlets only. Other Citi Rebate terms and conditions apply.

414.7% rebate is calculated based on 4.7% SMRT$ and 10% Citi Rebate. 10% Citi Rebate is awarded for transactions made at Starbucks outlets only. Other Citi Rebate terms and conditions apply.

5 4% rebate is calculated based on 2% SMRT$ and 2% Citi Rebate. 2% Citi Rebate is awarded for transactions of S$50 and above. 1% Citi Rebate is awarded for transactions of S$20 to less than S$50. Citi Rebate is awarded for transactions made at Guardian outlets only. Other Citi Rebate terms and conditions apply.

6 3.7% rebate is calculated based on 1.7% SMRT$ and 2% Citi Rebate. 2% Citi Rebate is awarded for transactions of S$50 and above. 1% Citi Rebate is awarded for transactions of S$20 to less than S$50. Citi Rebate is awarded for transactions made at Guardian outlets only. Other Citi Rebate terms and conditions apply.

7Effective 10 March 2014, 2% SMRT$ is awarded for EZ-Reload transactions of more than S$30.25. 1% SMRT$ is awarded for EZ-Reload transactions of S$30.25 or less.

8Effective 10 March 2014, 1.7% SMRT$ is awarded for EZ-Reload transactions of more than S$30.25. 0.7% SMRT$ is awarded for EZ-Reload transactions of S$30.25 or less.

Redeem SMRT$1 for $1 worth of voucher

Login to Citibank Online or call 6225 5225 to redeem your SMRT$

  • Valid at all Bengawan Solo outlets
  • Not valid with other discounts, promotions or offers
  • Not valid for purchase of vouchers
  • Not valid with purchase of Disney/Baby Looney Tunes/Batman/Superman/Winx or other licensed character cakes
  • Not valid for redemption of festive products during festive periods, nor valid at temporary festive kiosks (including but not limited to Chinese New Year, Mid-Autumn Festival, Christmas etc)
  • Please exchange for The Choice Voucher at any Cold Storage store in Singapore
  • The Choice Voucher is valid for use at all Cold Storage, Market Place, Giant, Guardian Health & Beauty, 7-Eleven and Shop n Save outlets in Singapore
  • Valid at all Crystal Jade outlets (Singapore) including Crystal Jade My Bread outlets (Singapore)
  • Vouchers must be presented prior to ordering
  • Vouchers are not valid with other vouchers, promotions, discounts and credit card offers
  • Not valid for liquor, alcoholic drinks, festive items, VIP rooms or bookings of more than 3 tables
  • Valid at all Eatzi Gourmet Restaurant outlets
  • Maximum usage of 2 vouchers per table per bill
  • Vouchers are valid for 3 months from date of issuance
  • Vouchers are not valid on eves of/and on public holidays and special occasions
  • Voucher is not valid with other vouchers, promotions, credit card offers and member's discounts
  • Valid at all Giant outlets
  • Multiple vouchers may be used per visit unless indicated otherwise
  • Vouchers are valid for 3 months from date of issuance
  • Voucher is not valid for any purchases on special offer, sale or discount; or usable in conjunction with any other discount card, loyalty program or promotional voucher
  • Valid at all Jack's Place outlets
  • Maximum usage of 2 vouchers per table per bill
  • Vouchers are valid for 3 months from date of issuance
  • Vouchers are not valid on eves of/and on public holidays and special occasions
  • Voucher is not valid with other vouchers, promotions, credit card offers and member's discounts
  • Valid at all POPULAR and CD Rama outlets (except in schools and tertiary institutions)
  • Not valid with any discount card, voucher, promotion, sale items, purchase of school/tertiary textbooks, gift vouchers or any payment on POPULAR membership fees
  • Valid at all Sakae Sushi outlets except NTU
  • Valid for dine-in only excluding buffet, with other vouchers, coupons, promotions, credit card offers and member's discounts
  • Not valid on eve of and on public holidays, Mother's Day, Father's Day, Valentine's Day and other special occasions

Valid at all Sheng Siong Supermarket outlets

  • Valid for top-up of the Citibank SMRT Platinum Visa Card at any SMRT Passenger Service Center
  • Also valid for use in SMRT Taxis. Please call 6555 8888 for bookings
  • Valid at all Swensen's and Earle Swensen's outlets
  • Vouchers must be presented prior to ordering
  • Valid for dine-in only excluding other vouchers, coupons, promotions, discounts and credit card offers
  • Multiple vouchers allowed
  • Valid at all Watson's stores

Exclusive Usage Deals

Enjoy up to 20% discount at New Balance, H2 Hub and more. Exclusively with your Citibank SMRT Platinum Visa Card. For a full list of merchants, click here.

More Benefits

ez link Use your credit card as an EZ-Link Card for your daily commute. Enable the convenient EZ-Reload facility to enjoy free Auto Top-up when your EZ-Link value is insufficient.
Visa PayWave Pay, wave and go for purchases under S$100.

Enjoy the following privileges with any Citibank Credit Card

Gourmet Pleasures Best dining deals islandwide.
Citi Rebate Up to 10% rebate at over 800 merchant outlets including Burger King, Cold Storage, Shell and Starbucks.
TANGS Rebate 6% rebate all year; up to 12% on special days.
Best Petrol Deals Enjoy year long savings at Esso and Shell.
Citi Globeshopper 5% cash back on online shipping charges.
Eligibility
  • Age: 21 years old and above
  • For Singaporeans and PRs, minimum annual income of S$30,000
  • For foreigners, minimum annual income to qualify is S$42,000.

Salaried employee:

A copy of your NRIC/passport, latest original computerized payslip or Tax Notice of Assessment or last 12 months CPF statement. Click here to submit your CPF statement online.

Self-employed:

A copy of your NRIC/passport, last 2 years Income Tax Notice of Assessment and last 3 months' bank statements.

Annual Fee:

  • Basic Card annual fee : $160.50 (inclusive of GST)
  • Supplementary Card annual fee : $85.60 (inclusive of GST)
  • Waiver: First 2 years annual fee for Basic and two (2) Supplementary Cards
FAQ

Click on    to expand and on    to minimise the details.

For New Cards*

Your new EMV-DDA Smart Chip Citibank SMRT Platinum Visa Card can be used where Visa payments are accepted. It also doubles up as an ez-link card that can be used for public transport fare payments and non-travel related payments where ez-link payments are accepted.

Whenever the remaining stored value of the ez-link Facility on your Citibank SMRT Platinum Visa Card is insufficient for your transaction, a default value of S$30 (“EZ-Reload amount”) will be automatically debited from your new Citibank SMRT Platinum Visa Card account. This EZ-Reload amount will be charged directly to your new Citibank SMRT Platinum Visa Card, earning you up to 2% rebate each time. Please note that a recurring S$0.25 convenience fee applies with each EZ-Reload transaction charged.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. At the activation of the EZ-Reload Facility, a default value of S$30 will be automatically debited from your Citibank SMRT Platinum Visa Card account and credited to the ez-link Facility incorporated into the Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

If you wish to change the default S$30 EZ-Reload amount, please refer to the steps below. Please allow up to 4 weeks for the change to be made.

3 Step process:

  • Step 1. EZ-Reload Facility activated
    Proceed to any TransitLink Ticket Office to terminate the default S$30 EZ-Reload Facility.

    EZ-Reload Facility not activated
    Please call EZ-Link at 6496 8300 to terminate the default S$30 EZ-Reload amount.
  • Step 2. Please allow at least 7 working days for your account to be updated before reapplying for the EZ-Reload Facility with a new EZ-Reload amount. You may do so by logging on to www.ezlink.com.sg.
  • Step 3. You will receive a new collection slip number (activation code) within 14 days.

Yes, you can. Your new Citibank SMRT Platinum Visa Card can be used for travel on public transport as well as for payment at non-travel related merchants.

Please contact the Citibank Platinum Services hotline at 6238-7777 immediately.

For Replacements and Renewal Cards**

EMV stands for Europay, MasterCard, Visa, the global standard for chip-based debit and credit transactions. It is a joint effort between Europay, MasterCard and Visa to ensure security and global interoperability so that Visa and MasterCard cards can continue to be accepted everywhere.

DDA stands for Dynamic Data Authentication, and is the upgraded version of chip-based cards. Chip-based cards comply with the standard of data security requested by the Monetary Authority of Singapore.

Each Citibank SMRT Platinum Visa Card has a unique ez-link identifier. As such, the ez-link Facility and the EZ-Reload Facility activated on your previous Citibank SMRT Platinum Visa Card is different from the one on your new Card and cannot be transferred.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. The EZ-Reload amount on your new Citibank SMRT Platinum Visa Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

Please refer to the steps below:

If you have activated the EZ-Reload ATU Facility previously

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the facility deactivated and the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card Please call Citibank Platinum Services hotline at 6238-7777 and our Citibank Platinum Services Officers will assist you. Please note that your refunds may take up to 6 weeks.

If you manually top-up the ez-link stored value or have previously terminated the EZ-Reload Facility

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card You will not be able to obtain the refund of the remaining balance in your previous Citibank SMRT Platinum Visa Card.

If this new Card is a renewal card or a replacement for a damaged Card, the credit card number is the same. As such, your existing arrangements will remain unchanged.

* For new Citibank SMRT Platinum Visa Card holders, your EZ-Reload amount is defaulted at S$30.

** For renewals and replacement cards, the EZ-Reload amount on your Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card.

Click here to view the Cardmember's Agreement.

Click here for Updates to your Citibank Relationship/Change of Account Terms and Conditions.

With effect from 15 September 2014, the Citibank SMRT Platinum Visa Cardmember’s Agreement, Clause 22.2 on issuance of SMRT$ and SMRT Rewards Vouchers, will be revised.