CITIBANK SMRT PLATINUM VISA CARD

Up to 15% savings on coffee, groceries and more.

All year round.

Up to 15% savings on coffee, groceries and more.
Citibank SMRT Card Citibank SMRT Card

Citibank SMRT Card

  • Up to 15% rebate on coffee.
  • Up to 7% rebate on grocery.
  • Up to 2% rebate on your EZ-Link top up as you tap and go.
  • Redeem your SMRT$ for vouchers and free rides.

Note: Changes in issuance of SMRT$ from 15 September 2014

Benefits

When do you earn rebates?

Rebates are earned when you shop at our participating merchants for groceries, coffee and more. The rebates earned come in the form of SMRT$ and Citi Rebate.

Get up to 15% in savings as you spend daily

Note: Changes in issuance of SMRT$ from 15 September 2014

With effect from 15 September 2014, the issuance of SMRT$ will be revised for the Citibank SMRT Platinum Visa Card. The Citibank SMRT Platinum Visa Cardmember′s Agreement will be amended accordingly. The new SMRT$ issuance structure is detailed on this page. For more details on the revisions made, click here.

Earn Rebate:
Category & Participating Merchants Monthly statement spend: more than $600
Total Savings Earned from SMRT$* Earned from Citi Rebate
7% 5%1 2%2
15% 5% 10%3

Enjoy free rides with your Citibank SMRT Card from the savings earned.

2% 2%4 -
4% 2% 2%5
  • Crystal Jade Group of Restaurants
  • Swensen's
  • Sakae Sushi
  • Jack's Place Steak House & Restaurants
2% 2% -
1% 1% -

Merchants other than the above

0.3% 0.3% -

With effect from 15 September 2014:

Category & Participating Merchants

Monthly statement spend: more than $600
Total Savings Earned from SMRT$* Earned from Citi Rebate
7% 5%1 2%2
FairPrice Xtra - Kallang Wave
7.3% 7.3% -
15% 5% 10%3
  • POPULAR Bookstore
  • Toys 'R' Us
5% 5% -
Citibank One-Bill
Selected Town Councils - Service and
Conservancy Charges^
5% 5% -
  • M1
  • SingTel
  • Starhub
  • ACE Insurance
  • Prudential
  • Singapore Press Holdings
1% 1% -
EZ-Reload Auto Top-up
2% 2%4 -
4% 2% 2%5
Other spend
0.3% 0.3% -

The aforementioned rebates are offered and provided solely by Citibank Singapore Limited.


*For monthly statement spend of less than $600, SMRT$ earn rate will be 0.3% less.

^For a full list of participating Town Councils, please click here.

1 5% SMRT$ is awarded for transaction of $50 and above. 3% SMRT$ is awarded for transactions less than $50.

2 Citi Rebate is awarded to transactions made at Cold Storage, Giant, Jasons, Katong Market Place, Tanglin Market Place, Paragon Market Place and Sheng Siong only. 2% Citi Rebate is awarded for transactions of $50 and above. 1% Citi Rebate is awarded for transactions of $20 to less than $50. Other Citi Rebate terms and conditions apply.

3 10% Citi Rebate is awarded for transactions made at Starbucks outlets only. Other Citi Rebate terms and conditions apply.

42% SMRT$ is awarded for EZ-Reload transactions of more than S$30.25. 1% SMRT$ is awarded for EZ-Reload transactions of S$30.25 or less.

52% Citi Rebate is awarded for transactions of S$50 and above. 1% Citi Rebate is awarded for transactions of S$20 to less than S$50. Citi Rebate is awarded for transactions made at Guardian outlets only. Other Citi Rebate terms and conditions apply.

Citi Privileges

Gourmet Pleasures

  • Citibank Gourmet Pleasures brings you the best dining deals. Take your pick to find something interesting - ideal for every occasion!

Learn more

Citi Rebate

  • Earn up to 10% rebate at over 700 merchant outlets including Burger King, Cold Storage and Starbucks.

Learn more

Shopping Specials

  • Enjoy this month's retail therapy specials, with your Citibank SMRT Card.

Learn more

Best Petrol Deals

  • Save up to 14% on fuel at Esso and Shell.

Learn more

TANGS Rebate

  • Get 6% rebate when you shop at TANGS all year long and up to 12% rebate on special days.

Learn more

Citi Globeshopper

  • 5% cash back on online shipping charges.

Learn more

Eligibility
  • Age: 21 years old and above
  • For Singaporeans and PRs, minimum annual income of S$30,000
  • For foreigners, minimum annual income to qualify is S$42,000.

Salaried employee:

A copy of your NRIC/passport, latest original computerized payslip or Tax Notice of Assessment or last 12 months CPF statement. Click here to submit your CPF statement online.

Self-employed:

A copy of your NRIC/passport, last 2 years Income Tax Notice of Assessment and last 3 months' bank statements.

Annual Fee:

  • Basic Card annual fee : $160.50 (inclusive of GST)
  • Supplementary Card annual fee : $85.60 (inclusive of GST)
  • Waiver: First 2 years annual fee for Basic and two (2) Supplementary Cards
FAQ

Click on    to expand and on    to minimise the details.

For New Cards*

Your new EMV-DDA Smart Chip Citibank SMRT Platinum Visa Card can be used where Visa payments are accepted. It also doubles up as an ez-link card that can be used for public transport fare payments and non-travel related payments where ez-link payments are accepted.

Whenever the remaining stored value of the ez-link Facility on your Citibank SMRT Platinum Visa Card is insufficient for your transaction, a default value of S$30 (″EZ-Reload amount″) will be automatically debited from your new Citibank SMRT Platinum Visa Card account. This EZ-Reload amount will be charged directly to your new Citibank SMRT Platinum Visa Card, earning you up to 2% rebate each time. Please note that a recurring S$0.25 convenience fee applies with each EZ-Reload transaction charged.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. At the activation of the EZ-Reload Facility, a default value of S$30 will be automatically debited from your Citibank SMRT Platinum Visa Card account and credited to the ez-link Facility incorporated into the Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

If you wish to change the default S$30 EZ-Reload amount, please refer to the steps below. Please allow up to 4 weeks for the change to be made.

3 Step process:

  • Step 1. EZ-Reload Facility activated
    Proceed to any TransitLink Ticket Office to terminate the default S$30 EZ-Reload Facility.

    EZ-Reload Facility not activated
    Please call EZ-Link at 6496 8300 to terminate the default S$30 EZ-Reload amount.
  • Step 2. Please allow at least 7 working days for your account to be updated before reapplying for the EZ-Reload Facility with a new EZ-Reload amount. You may do so by logging on to www.ezlink.com.sg.
  • Step 3. You will receive a new collection slip number (activation code) within 14 days.

Yes, you can. Your new Citibank SMRT Platinum Visa Card can be used for travel on public transport as well as for payment at non-travel related merchants.

Please contact the Citibank Platinum Services hotline at 6238-7777 immediately.

For Replacements and Renewal Cards**

EMV stands for Europay, MasterCard, Visa, the global standard for chip-based debit and credit transactions. It is a joint effort between Europay, MasterCard and Visa to ensure security and global interoperability so that Visa and MasterCard cards can continue to be accepted everywhere.

DDA stands for Dynamic Data Authentication, and is the upgraded version of chip-based cards. Chip-based cards comply with the standard of data security requested by the Monetary Authority of Singapore.

Each Citibank SMRT Platinum Visa Card has a unique ez-link identifier. As such, the ez-link Facility and the EZ-Reload Facility activated on your previous Citibank SMRT Platinum Visa Card is different from the one on your new Card and cannot be transferred.

You will receive a notification containing a collection slip number (activation code). Please present your Citibank SMRT Platinum Visa Card and collection slip number (activation code) at any TransitLink Ticket Office or at any General Ticketing Machine installed with an external card reader to activate the EZ-Reload Facility on your Citibank SMRT Platinum Visa Card. The EZ-Reload amount on your new Citibank SMRT Platinum Visa Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card. You may check the application status of your EZ-Reload Facility on www.ezlink.com.sg or you may contact us at 6238-7777.

Please refer to the steps below:

If you have activated the EZ-Reload ATU Facility previously

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the facility deactivated and the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card Please call Citibank Platinum Services hotline at 6238-7777 and our Citibank Platinum Services Officers will assist you. Please note that your refunds may take up to 6 weeks.

If you manually top-up the ez-link stored value or have previously terminated the EZ-Reload Facility

If you possess the physical card Please bring your Card to the TransitLink Ticket Office to have the balance refunded to you.
The staff will destroy the Card immediately.
If you do not possess the physical card You will not be able to obtain the refund of the remaining balance in your previous Citibank SMRT Platinum Visa Card.

If this new Card is a renewal card or a replacement for a damaged Card, the credit card number is the same. As such, your existing arrangements will remain unchanged.

* For new Citibank SMRT Platinum Visa Card holders, your EZ-Reload amount is defaulted at S$30.

** For renewals and replacement cards, the EZ-Reload amount on your Card will be the EZ-Reload amount on your previous Citibank SMRT Platinum Visa Card.

Click here to view the Cardmember's Agreement.

Click here for Updates to your Citibank Relationship/Change of Account Terms and Conditions.

With effect from 15 September 2014, the Citibank SMRT Platinum Visa Cardmember′s Agreement, Clause 22.2 on issuance of SMRT$ and SMRT Rewards Vouchers, will be revised.